Workers are actually far more obsessed with Slack than Microsoft Teams

When it comes to collaborating with colleagues, most workers are more likely to use Slack, rather than Microsoft Teams, new research has found.. 

However, when it comes to making video conferencing calls, chances are people will be using Teams instead of Slack.

A report from SaaS intelligence firm Productiv found 175,000 of its users opt for Slack, while 70,000 went for Teams as their productivity weapon of choice, although many of these users overlap, and go for both platforms when it suits them.

Slack is for chats, Teams is for video calls

So, for overall engagement over 60 days (measuring for one day, a week, a month, and two months), in which “engagement” is defined as logging in and sending a message, Slack is a clear winner, getting more than double the engagement compared to Teams.

Measuring for a day, 37% of Slack users engaged with the platform, compared to 14% of Teams users. Measuring for two months, on the other hand, has shown 83% for Slack users, and 42% for Teams users. 

Similar figures are for group messages, as 92% of engaged users in Slack used the feature over the course of 30 days, while just 11% of Teams users did the same.

When it comes to attending meetings, however, Teams excels, while Slack lags behind. Measuring for a single day, just 2% of Slack users logged in for the feature, compared to 46% of Teams users. For 30 days, it’s 12% and 62%, respectively.

Among the possible reasons for this discrepancy, Productiv believes, is the fact that Teams comes bundled with, and is integrated well, with Outlook. Microsoft has also “heavily advertised” the video conferencing feature in its Teams platform, while many Slack users might not be fully aware of their platform offering the same functionality.

Finally, it could be due to many Slack users already very used to Zoom for video conferencing, Productiv concluded. 

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Microsoft scores strange own goal with latest Teams update

Microsoft is preparing an update for collaboration platform Teams that has the potential to help users make the most of their desktop space, but is limited by a strange design decision.

According to an entry in the Microsoft 365 product roadmap, Teams users will soon receive the option to pack a larger number of messages on screen courtesy of a new compact mode.

The view mode will reduce both the font size and space between lines, allowing for 50% more chat messages to be displayed at once.

The feature is still currently under development, but should roll out to all Microsoft Teams customers by the end of the month.

Compact mode in Microsoft Teams

Although compact mode in Microsoft Teams will probably be inappropriate for anyone that struggles with vision problems, it could prove useful in a range of scenarios.

For example, multitaskers running Teams in windowed mode will be able to reduce the amount of real estate taken up by the app without cutting the number of messages they can see. The new mode will also benefit those running Teams on a portable monitor or work laptop, who until now have had to make do with reading fewer messages at a time.

Bafflingly, however, compact mode will only apply to one-on-one chats, not channels. It’s a strange decision, given the volume of messages that pass through group channels is typically much larger than in private chains.

The update will also apply only to the Microsoft Teams desktop client, at least for now, which means those working from smaller smartphones and tablets will not benefit.

TechRadar Pro has asked Microsoft about the rationale behind the decision to exclude channels from compact mode, and whether iOS and Android users will receive the option in future.

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Microsoft could be on the verge of forcibly upgrading Windows 10 on your computer

We have long been told about the importance of keeping Windows up to date, but in order to qualify for updates you need to be running a supported version of Windows. And for some people running older versions of Windows 10, the clock is ticking,

Specifically, it's Windows 10 20H2 that will be reaching end-of-life when May rolls around. The exact date in question is May 10, meaning that in three short months, anyone who is still running this particular version of Windows 10 will no longer qualify for support from Microsoft. And this is why Microsoft is planning to forcibly update people to a supported edition of the operating system.

It does not matter whether you have the Home or Professional version of Windows 10 20H2 installed, as both editions reach the end of support on May 10. The information has been publicly available for some time on Microsoft's product lifecycle page, so this is not coming out of the blue.

For anyone who is keen to stick with Windows 10 rather than jumping to Windows 11, there's no need to panic. Microsoft is not going to force you onto the very latest version of Windows if you are happy to stick with an older version. 

But to eliminate the need to produce individual updates for a huge number of Windows 10 editions, Microsoft limits support to the most recent releases and encourages people to install the so-called Feature Updates to ensure the ongoing delivery of security fixes and other patches.

And it is with this in mind that in order to avoid there being huge numbers of supported – and potentially insecure – system out there, Microsoft is not only encouraging users to update to Windows 10 21H2, it is automatically upgrading machines.

Update to get updates

Anyone who is running Windows 10 version 2004 or later can manually check for updates and have 21H2 downloaded and installed for them, but Microsoft is also using machine learning to roll out the update to 20H2 machines due to the approaching end-of-life.

Microsoft explains more on the Release health page: “Windows 10, version 21H2 is available for users with select devices running Windows 10, versions 2004 and higher who manually seek to “Check for updates” via Windows Update. Devices currently on Windows 10, version 2004 or newer will have a fast installation experience because the update will install like a monthly update. 

We also started the first phase in our rollout for machine learning (ML) training, targeting devices on Windows 10, version 20H2 that are approaching end of servicing to update automatically to Windows 10, version 21H2. We will continue to train our machine learning model through all phases to intelligently rollout new versions of Windows 10, and deliver a smooth update experience.”

While exceptions have been made in the past and Microsoft has released updates for unsupported versions of Windows, running a supported version is the only way to guarantee receipt of updates. 

Although it would, technically be possible to update to Windows 10 21H1, this edition reaches end of support in December, which will roll around surprisingly quickly. So while some people may resent Microsoft taking control of updates and pushing out 21H2, it is a move that makes complete sense as this edition will enjoy support until mid-2023.

Via Windows Central

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Microsoft shares some good Windows 11 news we’ve all been waiting for

If you were worried that you’d have to wait a while before Windows 11 gets any major new features, then Microsoft has just shared some good news, which means the new operating system will get updated and improved far more regularly than first thought.

Microsoft had initially said that it would be only releasing a single annual feature update for Windows 11 each year, which led some people to worry that they would have to wait 12 months for new features to come to their PCs.

However, as ZDNet has discovered, in a new blog post about the Windows Insider program, Microsoft states that: “We will deliver updates to features and experiences in builds from the Dev and Beta Channels by releasing Feature, Web, and Online Service Experience Packs on top of these builds too.”

This means there will be three ‘Experience Pack’ updates alongside the annual feature updates. Rather than bringing a range of features, bug fixes and security upgrades across the whole of the Windows 11 operating system, as a major feature update does, these new Experience Packs will focus on adding or expanding features for particular aspects of the operating system.

So, Online Service Experience Packs will focus on adding features related to how Windows 11 manages online services and accounts – such as changing or improving the ‘Your Microsoft Account’ settings page.

Web Experience Packs will add features to do with browsing the internet, as well as features within Windows 11 that use the internet to bring you news and information. ZDNet spoke to Microsoft, which clarified that “the Web Experience Pack is updated through the Microsoft Store (while the Feature Experience Packs and Online Service Packs will be updated through Windows Update). The Web Experience Pack will allow Microsoft to update things like the Widgets experience in Windows 11.”

Finally, Feature Experience Packs will contain more broader features, such as updates to legacy apps to make them feel more modern.


Analysis: Keep the improvements coming

These new Experience Packs will be released independently of the annual major operating system updates, and this is good news for several reasons.

As we mentioned earlier, it means that you don’t have to wait a year for new features to be added. While in our Windows 11 review we said there’s a lot to like about the new operating system, it’s still not perfect. By having a regular new features coming to the operating system, Windows 11 will continue to evolve, while feeling fresh and exciting.

There’s another benefit as well. Microsoft’s move to single annual major updates for Windows 11 (and Windows 10, which is getting the same treatment) is a welcome move in many respects. It should reduce the number of times a user gets bugged to download, install and restart their PC. It’s also no secret that Microsoft has having some pretty major issues with recent Windows 10 updates. By focusing on a single update, there’s a hope that Microsoft will be able to ensure these updates are much better built and tested, hopefully reducing any potential problems.

However, if Microsoft kept all of its updates to a single download once per year, that could lead to very large and complex updates. By separating features to their own updates, this will reduce the size of the annual update.

Adding new features to an operating system is also fraught with complexities, and this is where issues sometimes arise. If a new feature is added that doesn’t work as expected – or ends up breaking other parts of the operating system – it should hopefully be easier for Microsoft to identify and fix if it’s part of a smaller Experience Pack update, rather than causing issues in a major annual update (which will also inevitably lead to bad PR).

So, this is good news from Microsoft regarding Windows 11. Hopefully the days of major issues after updating Windows are behind us.

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Microsoft Edge will let you embrace multiple identities at once

Using multiple profiles across Microsoft Edge should soon become a lot smoother thanks to an update coming to the service.

Microsoft has revealed it is working on a new feature for its web browser that will allow users to create a selection of websites where they can switch between user profiles.

The tool could prove useful for Edge users that use the software for work, and need to switch between personal and workplace accounts frequently, or for those sharing a laptop or other device with family members.

Multi-profile in Microsoft Edge

“Users can personalize their multi-profile experience with the ability to create a customized list of sites for automatic profile switching in Microsoft Edge,” the entry on the Microsoft 365 roadmap reads.

Although Edge initially unveiled profile support back in 2019, users have had to stick with one profile until now, with the new tool meaning users have less need to use anonymous browsers, but can rely instead on speedy switching.

The feature will be arriving in Microsoft Edge v.98, which is set to begin rolling out within the next few weeks. The company says that the multi-profile preferences tool should launch by the end of the month at the latest, with users around the world able to access the feature.

It's the latest addition to Microsoft Edge v.98 as the company looks to tempt users away from browser rivals such as Google Chrome.

The company recently announced that Microsoft Edge v.98 is getting a significant security upgrade thanks to a “boosted browsing experience” that puts safety and security at the forefront. 

This includes allowing administrators to apply group policies to end-user desktops across not just Windows devices, but also those running macOS and Linux, giving extra protection against zero-day threats, as well as what Microsoft says is “an extra layer of protection when browsing the web.”

  • Also check out our list of the best VPN services around

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Microsoft could finally fix Windows 11 update annoyances

Microsoft has announced in its latest Windows 11 Insider preview build that it's starting to test Update Stack Packages to deliver improvements outside of (or prior to) major updates, hopefully minimizing any disruption or installation issues caused by larger, singular updates.

On the official Windows Insider Blog, Microsoft states that “We are beginning to test a new process for delivering new update improvements to our customers outside of major OS updates with Windows Insiders in the Dev Channel starting with Build 22478.”

“Through the Update Stack Package, we can deliver improvements to the update experience prior to the PC taking a monthly or Feature Update. The Update Stack Package will help ensure that your PC has the highest likelihood of successfully installing new updates with the best and least disruptive experience available.”

As reported by Windows Latest, it isn't apparent how these Update Stack Packages will work outside of just being automatically installed outside the typical preview, but it seems that they will be used to improve stability alongside larger, monthly updates. This could mean that smaller updates are delivered to systems prior to a larger OS update to prevent the slew of issues that users have been reporting post-update installation.

For now, this is being tested within the preview builds and is being restricted to a small set of update-related improvements, though it's likely that this will roll out to general users if it proves successful.

If these Stack Updates are automatically installed then you might not even notice that they've appeared on your system, especially if they're just to patch an existing issue, though you'll be able to find the stack packages in 'Windows Update' under your Windows 11 Settings page if you want to check on what's been installed onto your system.


Analysis: You're not losing any freedom

If this has made you uneasy, rest assured that Microsoft isn't getting any additional access to your system and the updates should be along the same lines as what has already been fed to consumers, albeit in stages to keep systems stable.

Still, Microsoft is also rolling out additional improvements within this update that should put your mind at ease, including updating the Setting app to include more options for managing Windows Updates, just as you would usually find in Control Panel. Right now, if you wanted to roll back to a previous build you can head into the 'Windows Update' section of the Settings and click 'Uninstall Updates'.

Admittedly, this feature isn't as comprehensive as the Control Panel, but Microsoft has promised additional improvements in future releases, so we could regain most of the same update permissions seen in Windows 10 in an upcoming update.

Given there is plenty of transparency regarding what is being included in these smaller updates, it's unlikely you need to concern yourself that Microsoft has nefarious intentions. Instead, this could make the process of updating much less daunting as it might reduce the chances of your system being impacted, such as with the recent Windows 10 Printer debacle.

Given Windows 11 was released back in October 2021, there's now been a few months of it being in use outside of Insider testing channels. Early adoption hesitancy of new software is understandable, but Microsoft seems to have found its rhythm with Windows 11, making this the ideal time to start looking to update if you've been putting it off.

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Ditch the Microsoft Teams icon from the taskbar to speed up Windows 11

There is a lot to take in if you've moved to Windows 11 from Windows 10, with many of the major changes visible in the taskbar. Yes, there is the repositioned Start button and the centered shortcuts, but there are plenty of other changes too. Just look to the right-hand side of the taskbar, and you'll notice all manner of changes since previous versions of Windows.

As Microsoft has tried to encourage people away from using the likes of Slack and Zoom, the company has been pushing its own Microsoft Teams app. A seemingly innocuous addition to the taskbar has been a shortcut to Teams, and while you may resent giving up space to the icon if you're not a user of the app, there are more reasons to hide the icon than simply saving space in your taskbar.

You might be surprised to learn that so long as the Microsoft Teams icon is housed in the Windows 11 taskbar, it is firing up processes in the background. These Microsoft Edge WebView2 processes are associated with the browser rendering engine, and they use up system resources that could be put to better use.

Drain on resources

The same is true of the Widgets icon that sits in the taskbar but, as developer Michael Niehaus points out, there is key difference between the two icons. While Widgets only launches processes when the icon is clicked, the mere presence of the Teams icon is enough to use up many megabytes of RAM.

If you're not using Teams, you might want to consider simply uninstalling the app. But to avoid the problem of having to reinstall it should you find you need it further down the line, there is an alternative – just hide the icon. This simple act is enough to prevent Teams from gobbling up resources in the background.

If you try right-clicking the Teams icon to delete it, you'll notice that no context menu appears. To remove the icon you will instead have to head to Windows 11's Settings app and go to Personalization > Taskbar, before moving the 'Chats' toggle to the 'Off' position.  

Via Ars Technica

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Microsoft Teams will let you keep your favourite messages for all to see

Being able to pin messages in Microsoft Teams should be possible very soon, the company has confirmed.

In the official entry on the Microsoft 365 roadmap,  the software giant confirmed that the ability to pin chat messages to the top of the Teams communications service is planned for February 2022.

The ability to pin messages, similar to that offered by the likes of Slack and Telegram already offer, allows users to “pin” a specific message to the top of the channel, so that it’s always visible to other participants, regardless of the number of messages that came afterward. 

Nothing for mobile yet

The feature is set to be released for Microsoft Teams on PC and Mac clients simultaneously, but there's no word on mobile platforms just yet.

For mobile, Microsoft has recently confirmed that it is planning on adding predictive text to Teams, making it harder to make spelling or grammatical errors when typing on the go. This should be particularly interesting to hybrid and remote workers, who are often forced to communicate with their co-workers and clients while on a bus or a train.

The launch will be one of a series of updates and upgrades to its online collaboration platform soon.

Elsewhere, there's also the ability to to combine business and consumer Teams accounts, hopefully putting an end to any unfortunate confusion between the two, and even the possibility of adding Microsoft's Cortana voice-recognition software to the platform.

The company also recently confirmed the launch of its walkie talkie feature in Microsoft Teams, allowing customers to use their smartphone or tablet as a walkie talkie that can work over both a cellular or wireless connection. 

Via: MSPowerUser 

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Microsoft is offering a new version of its most underappreciated productivity tool for free

Microsoft wants to help us all feel a little more organized and ready for the day ahead, and it's offering a free experience of one of its least well-known productivity apps to do so.

The company has revealed users with a Microsoft account (MSA) can now try a new lightweight version of its Microsoft Lists app at no charge, to see just how it can help them.

Microsoft Lists is designed for small business and individual use, and the new preview version of the app looks to help provide a clear and straightforward view of all your important tasks in one single place.

Microsoft Lists preview

“It’s time to liberate yourself from coordination chaos,” Microsoft wrote in a blog post announcing the news. “Time to clear your brain space and get organized. In short, it’s time to try the Microsoft Lists – MSA Preview.”

Previously only available as part of a paid Microsoft 365 subscription, the company says the new preview app is designed around the core of the existing service, but also adds in a few new tools, including tabbed views, sharing from within a Person column, add images inline and more.

It believes Microsoft Lists can be helpful across a huge range of tasks, from business-focused tasks such as internal events planning, job applications and employee onboarding, to more home-oriented activities such as vacation planning or even recipe collecting.

The app allows users to share all their plans with co-workers, family or friends, and can be customized in a wide range of formats to give users exactly the view or approach they need.

The company is offering 200,000 free trial accounts on a first-come, first-served basis, and you'll need a Microsoft account to sign up. During preview, users can try up to 50 lists, with up to 2,000 items/list, although there is also a 200MB limit for files, video, and image storage per list.

Customers planning to use Microsoft Lists with a business account and personal Microsoft account will need to switch between accounts to see each set of lists.

“We’re excited to see what sorts of information tracking goodness you create during preview, and how you share it all,” the company added.

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This new Microsoft Teams update will maximize your productivity on the go

Mobile users of Microsoft Teams may no longer need to worry about making unfortunate typing errors thanks to a new update.

The collaboration and  video conferencing platform will soon receive predictive text features to its mobile app, a new entry in the Microsoft product roadmap shows.

The new addition should make it harder to make spelling or grammatical errors when typing on the go, particularly as many workers embrace the new world of hybrid working, meaning they may be messaging on a train or bus, or just when rushing to a meeting.

Predictive text on Teams

The entry in the Microsoft 365 roadmap notes that the new feature uses “assistive AI” to predict a user's answers and gives text suggestions so that, “you can finish phrases in one tap.”

The tool may use the same technology found in Microsoft Editor, which uses the company's own in-house AI technology to cut out errors across Word and Outlook.

The company recently announced that predictive text would be coming to Microsoft Edge, giving users of its web browser a similar “text predictions” feature that uses Microsoft's own in-house AI and ML technology to offer word suggestions to users.

Microsoft says the feature should roll out to all Teams users by March 2022. It will initially only be available to Android users, however given the huge popularity of Microsoft Teams (which recently topped 270 million monthly active users), it would be a surprise if an iOS version isn't forthcoming soon.

The new feature is the latest in a series of recent updates to Microsoft Teams as the company looks to help keep its new and existing users productive and happy across the platform.

Also recently announced was the ability to combine business and consumer Teams accounts, hopefully putting an end to any unfortunate confusion between the two, and even the possibility of adding Microsoft's Cortana voice-recognition software to the platform.

The company also recently confirmed the launch of its walkie talkie feature in Microsoft Teams, allowing customers to use their smartphone or tablet as a walkie talkie that can work over both a cellular or wireless connection. 

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