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Exclusive: We’re all far more dependent on Teams and Zoom than we want to believe
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The widespread dependence on collaboration and video conferencing services brought about by the pandemic has introduced significant business risk, new research suggests.

According to data collected by software firm StarLeaf, provided exclusively to TechRadar Pro, almost all (97%) businesses say that tools such as Zoom, Webex and Teams are now essential to their operations.

More than half (57%) of the 2,000 UK-based respondents claim their company would not be able to operate for more than an hour without access to their communications tools, while 27% admitted they would struggle to function for even 30 minutes.

What back-up plan?

With a large proportion of workers still confined to their home offices by the pandemic, it is obviously uncontroversial to predict a continued dependence on cloud-based collaboration software. However, what comes as a surprise is the lack of contingency planning among organizations, most of which are now utterly reliant on these kinds of services for business continuity.

Despite this “extreme dependency”, only 32% of companies have established a back-up plan that insures against service outages, which have been relatively common in recent weeks. Among this group, a quarter said their contingency plan would involve turning to consumer apps like WhatsApp, which are ill-suited to professional use cases.

StarLeaf says the consequences of downtime would be particularly acute in sectors such as customer service and sales, with staff unable to carry out their jobs without access to communications tools. 

Respondents registered serious concerns about the consequences of a pause in service caused by an outage. Half of those surveyed suspect an incident of this kind would have a severe impact on the reputation of their company, with knock-on effects on the bottom line.

“The way of doing business now takes place predominantly using communications platforms. And while this has many benefits, such as the ability to work from anywhere and hire staff from across the world, this is also leaving companies vulnerable to major disruption. The sheer pace of digital transformation over the last two years is the reason for this liability oversight,” said Mark Richer, StarLeaf CEO.

“As we look ahead to 2022, businesses need to ensure they have a failover system so they can continue to operate, no matter what happens to their comms platform.”

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Twitter just sold its mobile ad business for more than a billion dollars
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Twitter has officially completed the sale of its mobile ads platform MoPub to AppLovin, netting the company a cool $ 1.05 billion.

MoPub helped Twitter generate around $ 190 million in revenue during 2020, but the company felt that having the platform was impacting its ability to execute in other areas, such as catering to SMBs and e-commerce, both of which are areas of strength for Meta (formerly Facebook). 

The deal was originally announced in October 2021.

Out with the old

“With the sale of MoPub completed, we continue to concentrate our efforts on enhancing ads across our platform,” Twitter GM of Revenue Products Bruce Falck said. “Our goal is to deliver faster growth in key areas and accelerate our product development.” 

At the time of the deal, AppLovin said that MoPub was being used by 45,000 apps to monetize, reaching 1.5 billion addressable users around the world. 

“Developers benefit from more features to help drive higher monetization opportunities and streamline workflows, leading to increased revenue for their businesses. We believe the power of this unified platform will be unparalleled in today’s market,” said AppLovin CEO Adam Foroughi. 

“We are excited to execute on this strategic acquisition with our sights set on operating the largest and most robust in-app advertising platform that enhances the growth of the broader mobile app ecosystem.”

According to Twitter, many MoPub features will sunset on March 31, 2022, although the MoPub Dashboard and Reporting will remain live until April 8, 2022. 

While Twitter has outsized influence, its finances are generally much weaker than its rivals, leading to an ambitious plan to double revenues to $ 7.5 billion per year (or more) by 2023. 

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There are more malicious domains online than ever before
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Thousands of new domains are registered everyday so that businesses and individuals can build websites but new research from Palo Alto Networks has revealed that cybercriminals often register malicious domains years before they intend to actually use them.

The cybersecurity firm's Unit 42 first began its research into dormant malicious domains after it was revealed that the threat actors behind 2019's SolarWinds hack used them in their attack. To identify strategically aged domains and monitor their activity, Palo Alto Networks launched a cloud-based detector in September of 2021.

According to the findings of the firm's researchers, 22.3 percent of strategically aged domains pose some form of danger with a small portion being straight-out malicious (3.8%), a majority being suspicious (19%) and some being unsafe for work environments (2%).

The reason cybercriminals and other threat actors let a domain is age is to create a “clean record” so that their domain will be less likely to be blocked. Newly registered domains (NRDs) on the other hand are more likely to be malicious and for this reason, security systems often flag them as suspicious. However, according to Palo Alto Networks, strategically aged domains are three times more likely to be malicious than NRDs.

Detecting malicious domains lying dormant

When a sudden spike in traffic is detected, it's often the case that a strategically aged domain is actually malicious. This is because normal websites typically see their traffic grow gradually from when they're created as more people visit a site after learning about it through word of mouth or advertising.

At the same time, domains that aren't intended for legitimate purposes often have incomplete, cloned or questionable content and usually lack WHOIS registrant details as well. Another sign that a domain was registered and intended to be used at a later time in malicious campaigns is DGA subdomain generation.

For those unfamiliar, DGA or domain generation algorithm is a method used to generate domain names and IP addresses that will serve as command and control (C2) communication points used to evade detection and block lists. Just by examining sites using DGA, Palo Alto Networks' cloud-based detector was able to identify two suspicious domains each day.

During its investigation, the cybersecurity firm discovered a Pegasus spying campaign that used two C2 domains registered in 2019 that finally became active two years later in July of 2021. Palo Alto Networks' researchers also found phishing campaigns that used DGA subdomains as well as wildcard DNS abuse.

We've also highlighted the best web hosting, best endpoint protection software and best malware removal software

Via Bleeping Computer

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DuckDuckGo wants to be more than a search engine
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DuckDuckGo may be best known for its privacy-focused search engine but following the success of its all-in-one privacy apps and extensions, the company is now developing its own browser.

Since making the decision to move beyond private search in 2018, the company's privacy apps and extensions have been downloaded over 150m times. In addition to providing users with a search engine, DuckDuckGo's mobile app also allows you to browse the web privately.

Now in a new blog post, DuckDuckGo CEO Gabriel Weinberg has revealed that the company is working on a desktop browser that will redefine user expectations of everyday online privacy. Unlike with other browsers, DuckDuckGo for desktop won't have any complicated settings, misleading warnings or “levels” of privacy protection. Instead, the company's browser will feature robust privacy protection that works by default across search, browsing, email and more.

While browsers like Google Chrome, Microsoft Edge, Vivaldi, Brave and others use Chromium, DuckDuckGo is building its desktop app around OS-provided rendering engines just like the company does on mobile. This will allow it to strip away the clutter that has accumulated over the years in most major browsers.

DuckDuckGo year-in-review

While we'll likely hear more about DuckDuckGo's desktop browser next year, the company spent 2021 strengthening its all-in-one privacy solution with new improvements and features designed to help users take back their privacy.

The company announced the beta release of its free email forwarding service Email Protection this year which removes trackers in your email and protects the privacy of your personal email address without asking users to switch to another email service.

Just last month, DuckDuckGo released its App Tracking Protection feature into beta in its Android app to block third-party trackers from companies like Google and Facebook that often lurk in other apps. Interested users can join the waitlist through the company's DuckDuckGo Android app to test App Tracking Protection out for themselves.

Finally, DuckDuckGo made a lot of improvements to its search results this year including giving its search results page a more simple and modern design while it continued to refine and improve its local, maps and directions results. However, other improvements made by the company include a new translations instant answer, revamped definitions and weather answers, custom data range filtering, more filters on images and upgrades to advanced search.

With 2022 just around the corner, you may be trying to come up with a New Year's Resolution and if you're struggling to think of one, why not improve your privacy and security by giving DuckDuckGo a try, installing an antivirus, using a VPN and storing your credentials securely with a password manager?

We've also highlighted the best browser, best VPN and best SEO tools

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Windows 11 drive slowdown bug affects more users than thought – but a fix is coming
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Windows 11 continues to run into trouble with drive speeds being seriously hampered, as more users are being affected by a previously flagged issue than was first thought – this isn’t just about NVMe SSDs it seems – but the better news is that Microsoft has a (hopefully imminent) fix in the pipeline.

Earlier this week, we reported on the problem with NVMe SSDs running over 50% slower in some cases with write speeds, but as noted, it turns out that this nasty storage flaw affects all disks, as Microsoft has recently admitted (as spotted by Windows Latest, which points out the problem has been observed across all sorts of online forums).

On November 22, Microsoft pushed out a cumulative update in preview, KB5007262, and under the listed fixes, a cure for this issue is present noting that it affects all types of storage medium.

Microsoft said that KB5007262 “addresses an issue that affects the performance of all disks (NVMe, SSD, hard disk) on Windows 11 by performing unnecessary actions each time a write operation occurs. This issue occurs only when the NTFS USN journal is enabled. Note, the USN journal is always enabled on the C: disk.”

As this is an optional (preview) update, you have to manually install it, and as with anything which is still officially in testing, it may also cause problems as well as solve them.

The best course of action at this point is likely to wait, because this preview update arrived a few weeks back now, and the full (finalized) cumulative update will be available for Windows 11 users on Patch Tuesday for this month, which is this coming Tuesday, December 14.

Analysis: A chance to turn over a new leaf squandered

This is another of those alarming bugs which have blighted Windows 11, and made it an unpleasant experience performance-wise for a number of users. It’s worrying to learn that it affects all types of SSDs and even hard disks as well, considering how much of a speed reduction can be caused by the problem, but at least we know that the resolution is (theoretically) just around the corner now.

Windows 11 has also witnessed a number of serious issues around performance on the desktop with File Explorer, and this is such a fundamental piece of the interface that it’s another very concerning facet of what seems to be misfiring QA (quality assurance) at Microsoft.

That isn’t a new thing, and we’ve got used to this state of affairs with Windows 10, sadly. But it’s something we hoped might be rectified, given that Windows 11 could have been a new leaf for the software giant – but Microsoft certainly hasn’t got off on the right foot here, bug-wise. Indeed, these performance problems with drives and the UI were in evidence before Windows 11 was even released, so it’s not like Microsoft hasn’t had some time to get things right.

Clearly, the drive issue was a thorny problem, and it’s better late than never with the fix – but we won’t stop banging the drum that Microsoft needs to do better when it comes to keeping its desktop operating systems in more bug-free shape than this.

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More people than ever are installing Android and iPhone apps
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It looks like both Google and Apple saw record-breaking numbers when it came to mobile app installs in 2021.

SensorTower measures the most popular app installs for Google and Apple devices, and in 2021 there was a 20% increase in users purchasing apps.

Many of the most popular apps appear to be social media apps and games, with TikTok, Facebook and Instagram being at the top of the most-installed charts, alongside games such as Honor of Kings and Coin Master.

However, we’re starting to see different ways in which we can access these apps, with Apple M1-powered Macs allowing iOS apps to be used and Chromebooks running Android apps. Windows 11 is also about to be able to download and run Android apps through Amazon.

With mobile apps coming to more operating systems, we may see a big change in SensorTower’s charts in a year’s time of how apps will be downloaded and purchased.

An App Store in more places

These charts give users a good idea of what apps were used across the year. With the global Covid-19 pandemic, people are using devices more in their homes as lockdowns became enforced, which would have influenced the charts from SensorTower in 2021.

But thanks to vaccines, users are going out again, trying different apps for different situations. This could lead to an increase in travel apps, for example, with users looking into what public transport they should use.

The MacBook Pro 14-inch (2021) is a recent example that’s powered by Apple’s M1 Pro or M1 Max chips, which let you download previously-purchased iOS apps. This is because the CPU is the same architecture as used in the iPhone and iPad, and this has allowed apps to also run in macOS, as long as the developer has allowed for this.

This means that if you see an app on the iOS App Store, there’s a good chance that you can also use it on your Mac as well as your iPhone or iPad.

This could have a big influence on the charts that SensorTower creates each year. We use our devices in different ways in different places – for instance, an app you download from the iOS App Store may be more suited on your Mac. Games are a good example of this, with Grand Theft Auto: Vice City being available for iPhone and iPad, but can now be downloaded on an M1-powered Mac, so you can carry on your progress during a commute on the train for instance.

Meanwhile, Microsoft is also doing its own take on this, thanks to an agreement with Amazon.

Two iOS apps running in macOS 12 Monterey

(Image credit: Apple)

A Windows App Store fusion

Windows 11 was announced in June with a redesigned Microsoft Store, where you can download and install apps, much like you can in Android and iOS. But a surprise arrived in the form of Android apps from the Amazon App Store, which are also coming to the Microsoft Store.

While it’s in testing on the Windows Insider channels, where you can test features under development, it could heavily influence how the Android charts from SensorTower could appear this time next year. Users who have an Android phone could carry on their work or progress in a game on their Windows tablet and PC, as long as the app is available on the Microsoft Store.

Users have already found methods to install any Android app from Google Play on Windows 11, which showcases how other apps could be used in Microsoft’s software if the company went beyond the Amazon App Store agreement.

We’re in a time where mobile apps are about to expand to other devices in a big way, which could also encourage developers to create apps or update their existing ones to cater for these changes.

Both iOS apps in macOS and Android apps in Windows 11 throw down the gauntlet to see how developers can adapt to these upcoming changes. It’ll also be interesting to see how these new ways of using mobile apps influence next year’s charts.

Via TechCrunch

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This Gmail update just made it harder than ever to avoid video calls
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Avoiding video conferencing meetings could soon be trickier than ever now that Google has made it much simpler to join a video or audio call via Gmail.

The company has announced that users can now start or join meetings and audio calls from 1:1 chats in Google Chat in Gmail on Android and iOS.

“As some teams begin to return to office, while others remain distributed, we hope this makes it easier to connect with your colleagues in the hybrid work world,” Google wrote in a blog post announcing the new addition. “This feature will allow you to seamlessly switch between chat to a video or audio call when needed, helping you collaborate and move your work forward.”

Google Chat calls

Going forward, Gmail users will now see a phone and video icon in the top right corner of a 1:1 Google chat window that, when clicked, will start a direct call with the contact.

In order to join a call, you just need to select the phone or video chip within the 1:1 chat window, and while on a call, you’ll see a banner of the person you’re on a call with, the call duration and a Meet icon in the chat roster.

Missed calls will be indicated with a red phone or video icon within the conversation and the chat roster.

Google Workspace video call

(Image credit: Google)

The feature is hosted as part of Gmail, so if you select to join a call from the Google chat app, you'll be redirected to the Gmail app. If you don't have the Gmail app installed on your device, you’ll be prompted to download it via Google Play store or the App Store

The feature, which will be rolled out to all Google Workspace customers, as well as G Suite Basic and Business customers by default, is currently only available for 1:1 meetings so far. This means there's no group calls for the moment, but given the ongoing popularity of video calls, this can't be too far away.

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Zoom is more popular than ever, despite the critics
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The return to offices across the world has proven to be less of an issue for Zoom than previously expected, the company has revealed.

The video conferencing service has issued its most recent quarterly financial results, revealing it is still expanding its customer base as hybrid working becomes more popular for businesses around the world.

In its Q3 2021 results, Zoom recorded $ 1.0 billion in revenues, up 35% year-on-year, with a third quarter GAAP operating margin of 27.7%.

Zoom boost

Zoom says it has seen particular success in drawing in larger customers, with a total of 2,507 customers now contributing more than $ 100,000 each in trailing twelve months revenue, an increase of around 94% from the same quarter in its 2020 financial year.

These customers represented nearly a quarter (22%) of all Zoom's revenue in its Q3 2021, up from 18% the previous year, with the company also boasting 512,100 customers with more than 10 employees, up from around 504,900 in its last quarter.

“Through innovation and dedication, we will continue to deliver happiness to our customers,” Zoom founder and CEO Eric Yuan said.

“We are well on our way to becoming an indispensable platform for enterprises, individuals, and developers to connect, collaborate, and build in the flexible hybrid world of work. We believe our global brand, innovative technologies, and large customer base position us well for the future.”

Yuan added that Zoom was now on to close the year between $ 4.079 to $ 4.081 billion in total revenue, representing approximately 54% year-over-year growth.

Zoom has been working hard to continue the amazing growth it enjoyed during the pandemic as it attempts to keep track with rivals such as Microsoft Teams.

This includes recent updates such as live transcription, which is now available for all free Zoom accounts, after having only previously been offered to paid subscribers. 

The feature, which provides automatic captioning during a Zoom video call, is now available on all free Zoom Meetings accounts, alongside other accessibility features including keyboard accessibility, pinning or spotlighting interpreter video, screen reader support and voicemail transcription to make its video conferencing software accessible to even more users.

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