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Some Windows 11 users are reporting problems with the update that provided the Copilot AI when it arrived last week (among a good deal of other features).
That’s the KB5030310 update, which we should note is a preview update for those using Windows 11 22H2. (Folks can get the upgrade, and Copilot plus other goodies, by ensuring that they have chosen the option to ‘Get the latest updates as soon as they’re available’ in Windows Update).
As Windows Latest reports, some users who have installed KB5030310 (with the mentioned option to get the latest features activated) have run into some fairly nasty gremlins.
That includes reports of File Explorer – the central part of the Windows 11 interface that lets you work with folders and files on the desktop – becoming more prone to buggy behavior, and running noticeably slower in general. (Including sluggishness rendering the actual interface which sounds jarring indeed, as mentioned on Reddit).
Other folks are complaining about weirdness with the search box in the taskbar, with it failing to work, or the magnifying glass icon not rendering properly (in fact it’s shown as a letter ‘C’, oddly).
More worryingly, Windows Latest brings our attention to system crashes post-update, and black screens (the latter aren’t complete lock-ups, at least in some reported cases, and can be escaped from by bringing up the Task Manager).
Another bigger glitch here affects those who are using AMD graphics cards, and running the latest driver – apparently, KB5030310 doesn’t play nice with the Adrenalin driver 23.9.3. Every time the PC is restarted, those AMD GPU owners are telling us that their settings are being reset, which is going to get pretty old, pretty fast.
Analysis: The perils of previews
That’s a fair old raft of problems, then, some of which are going to be unpleasant to be visited on your PC. However, this is a preview update, and Microsoft is still working on the functionality therein – so it’s hardly unexpected to see flaws popping up. In fact, it’s very much expected, and of course, we get glitches on finished updates for Windows 11, not just those still officially in testing.
Unfortunately, if you want to get the latest features like Copilot straight away – as per the aforementioned toggle – via a preview release, then you have to be aware that you’re running some level of additional risk for encountering bugs.
What’s a bit more baffling is despite the reports coming in via Reddit and Microsoft’s Feedback Hub that Windows Latest has highlighted here, Microsoft still doesn’t see anything wrong.
In the support document for KB5030310, the company states: “Microsoft is not currently aware of any issues with this update.”
There may, however, be investigations underway regarding the reports of the various glitches covered above, so we might hear soon enough from Microsoft as to what’s going on with these apparent issues (and how widespread they might be, perhaps).