ChatGPT is broken again and it’s being even creepier than usual – but OpenAI says there’s nothing to worry about

OpenAI has been enjoying the limelight this week with its incredibly impressive Sora text-to-video tool, but it looks like the allure of AI-generated video might’ve led to its popular chatbot getting sidelined, and now the bot is acting out.

Yes, ChatGPT has gone insane–- or, more accurately, briefly went insane for a short period sometime in the past 48 hours. Users have reported a wild array of confusing and even threatening responses from the bot; some saw it get stuck in a loop of repeating nonsensical text, while others were subjected to invented words and weird monologues in broken Spanish. One user even stated that when asked about a coding problem, ChatGPT replied with an enigmatic statement that ended with a claim that it was ‘in the room’ with them.

Naturally, I checked the free version of ChatGPT straight away, and it seems to be behaving itself again now. It’s unclear at this point whether the problem was only with the paid GPT-4 model or also the free version, but OpenAI has acknowledged the problem, saying that the “issue has been identified” and that its team is “continuing to monitor the situation”. It did not, however, provide an explanation for ChatGPT’s latest tantrum.

This isn’t the first time – and it won’t be the last

ChatGPT has had plenty of blips in the past – when I set out to break it last year, it said some fairly hilarious things – but this one seems to have been a bit more widespread and problematic than past chatbot tomfoolery.

It’s a pertinent reminder that AI tools in general aren’t infallible. We recently saw Air Canada forced to honor a refund after its AI-powered chatbot invented its own policies, and it seems likely that we’re only going to see more of these odd glitches as AI continues to be implemented across the different facets of our society. While these current ChatGPT troubles are relatively harmless, there’s potential for real problems to arise – that Air Canada case feels worryingly like an omen of things to come, and may set a real precedent for human moderation requirements when AI is deployed in business settings.

OpenAI CEO Sam Altman speaking during Microsoft's February 7, 2023 event

OpenAI CEO Sam Altman doesn’t want you (or his shareholders) to worry about ChatGPT. (Image credit: JASON REDMOND/AFP via Getty Images)

As for exactly why ChatGPT had this little episode, speculation is currently rife. This is a wholly different issue to user complaints of a ‘dumber’ chatbot late last year, and some paying users of GPT-4 have suggested it might be related to the bot’s ‘temperature’.

That’s not a literal term, to be clear: when discussing chatbots, temperature refers to the degree of focus and creative control the AI exerts over the text it produces. A low temperature gives you direct, factual answers with little to no character behind them; a high temperature lets the bot out of the box and can result in more creative – and potentially weirder – responses.

Whatever the cause, it’s good to see that OpenAI appears to have a handle on ChatGPT again. This sort of ‘chatbot hallucination’ is a bad look for the company, considering its status as the spearpoint of AI research, and threatens to undermine users’ trust in the product. After all, who would want to use a chatbot that claims to be living in your walls?

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Google is shutting down Play Movies & TV, but don’t worry, your purchases are safe

Google will be pulling the plug on the last vestiges of Play Movies & TV, and to help with the transition, it’ll be moving users’ purchased content to other services.

The tech giant has been slowly shutting down the platform for the past two years beginning with its removal from various smart TVs. The storefront has since existed on Android TV devices and Google Play undisturbed until recently when a post on the Android TV Help website announced the changes. According to the page, the update will roll out over the coming weeks, but the day you’ll receive the patch depends on what country you live in. Then on January 17, Google will officially move everything you bought on or are currently renting from Play Movies & TV to its new home. Something you should know is access to your content depends on what hardware you own.

For example, if you have an Android TV or streaming device, you can find your purchases over “in the Your Library row on the Shop tab.” People who own a cable or set-top box “powered by Android TV” will have to open the YouTube app and then go to the Movies & TV section. Media will be under the Purchased tab. On web browsers, it’s the same process: head over to YouTube and hop on over to Movies & TV on your account.

Also, the post from earlier mentions you can view content on the Google TV mobile app. It doesn’t say exactly where people can find their media, but if we have to take a wild stab in the dark, it’ll most likely be under Your Stuff.

A small limitation

There aren’t a lot of restrictions. One we found is the fact that the ability to buy or rent movies on YouTube isn’t available around the globe. It's only in a few regions. A full list of supporting countries can be found on Google’s Help website. It’s worth mentioning some online reports claim they’ve already received the patch as they’re “already seeing old movie buys” on YouTube so the release may be happening sooner than expected.

We reached out to Google asking for some clarification on the rollout, like are certain countries being prioritized first? Additionally, what if someone gets the update earlier than January 17? Does this mean they'll be locked out of their purchases until then? We’ll let you know what the company says if they respond.

Be sure to check out TechRadar's list of the best Android box of 2023 if you're looking for a way to upgrade your TV.

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Don’t worry, WhatsApp isn’t actually using your phone’s microphone to listen in

Google finally acknowledged and fixed an Android bug that caused WhatsApp to gain unauthorized access to a smartphone’s microphone. 

If you’re not super familiar with the story, around early April some people began noticing, and reporting online, that the software was using their device's mic without their consent. This issue came to a head on May 6 when Twitter engineer Foad Dabiri noticed WhatsApp had gained access to the microphone on his Pixel 7 Pro at least nine times in one morning. Every time the error occurred, a notification appeared informing him of what happened. WhatsApp’s official Twitter account responded, claiming the problem was caused by an Android bug misattributing information on the phone’s Privacy Dashboard, and then proceeded to ask Google to quickly roll out a fix. It took the tech giant nearly two months to recognize the issue, but fortunately, that day has arrived.

The official Android Developers Twitter account recently stated the bug only affected a “limited number of WhatsApp users”, explaining why it wasn’t a widespread problem. To patch up the security error and stop those notifications, Google states all you have to do is install the latest version of WhatsApp, which we strongly recommend you do.

Misattributed panic

To this day, no one knows what caused the microphone bug in the first place. Technical details surrounding the error are almost nonexistent as neither Google nor Meta (WhatsApp's parent company) has revealed any specifics. There's not even anything about it in the Android 13 changelog on the Android Developer website.

But the one thing that can be said is nothing was actually recorded. As clarified by WABetaInfo, WhatsApp didn’t actually gain access to the microphone on anyone's mobile device. It just triggered the notifications causing them to go a little haywire. This in turn resulted in some people online thinking they were being spied on or their privacy was being violated, but in truth, nothing of the sort happened. We reached out to Google to see if the company is willing to divulge any extra information about the fix. This story will be updated if we hear back. 

Having the piece of mind of knowing your information is safe and nothing is being recorded is vital for many users. However, software can’t solve everything. If you want to take your security to the next level, be sure to check out TechRadar’s list of the most secure smartphones for June 2023

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Don’t worry – Google Drive is already removing its new file limit

Google appears to have already stepped back from introducing a file limit to its online cloud storage platform.

Earlier this week, reports began to surface from Google Drive users across the globe that they had encountered new notifications about a seemingly newly-introduced account limit of five million files.

However, Google Drive has now officially responded to the reports, revealing that it will not be introducing a limit after all, and reassuring users that their files are safe.

There's no limit

“We recently rolled out a system update to Drive item limits to preserve stability and optimize performance,” the company's official Twitter account said. “While this impacted only a small number of people, we are rolling back this change as we explore alternate approaches to ensure a great experience for all.”

“If we need to make changes, we will communicate them to users in advance.”

The move was met with some alarm by Google Drive customers, who received no warning of the change, suggesting it may have been a mistake on the company's part.

The wording of the warning notification certainly didn't reassure users, who were confronted with a message reading, “Error 403: This account has exceeded the creation limit of 5 million items. To create more items, move items to the trash and delete them forever.”

One Reddit user was even given a notification telling them to, “Please delete 2 million files to continue using your Google Drive account.”

As we noted in our original story, five million files is a pretty big allowance in real terms. For users on Google Drive’s 2TB offering – the highest personal plan available – the average file size across an account would have to be 400 kilobytes (KB). 

That being said, there are certainly some instances where users may have that many files, for instance in the storage of large amounts of record data – but for the vast majority, users shouldn’t hit their limit, whatever Google decides that will be.

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