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Google wants to help you set up a unique online store

December 16, 2021
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Google's Area 120 incubator has launched a new website builder and ecommerce platform called Qaya which is now available in beta in the US.

According to a new blog post, co-founder and GM of Qaya, Nathaniel Naddaff-Hafrey came up with the idea while working from home during the pandemic after spending time with creators who said it was difficult and time consuming to build an online business around their content.

This led to the creation of a new product called Qaya which provides web storefronts for creators that want to sell products and services directly to their audiences.

The company has a small and agile team that believes creators are the next generation of entrepreneurs. As the CEOs of their own businesses, they require the same commercial tools as any successful founder.

Building your creator businesses

Qaya first began live testing its new service in early 2021 and since that time, the company has learned a lot from the creators on its platform, their fans and other creator economy projects.

Creators on Qaya can sell everything from workout guides to photo filters, productivity templates, knitting patterns and more. The company currently supports both pay-gated and free products with new features like tipping, subscriptions and other monetization types coming soon.

By signing up for Qaya, creators can use the service as the hub for all of their business activity across the web. Many link to their storefronts from their social media bios and showcase digital products they upload or products and services hosted on other sites. The company provides all of its users with a custom yourname.channel or qaya.store/your-name domain with payment functionality built-in.

At the same time though, Qaya has also developed customer management and analytics tools that creators can use to connect with their fans and understand sales and content performance. The company has also started to integrate with other Google products including YouTube's Merch Shelf and eligible YouTube creators can now promote products from Qaya directly below videos on their YouTube channels.

Qaya is currently in beta in the US though the company hopes to expand to other countries soon.

We've also highlighted the best web hosting, best ecommerce hosting and best website builder

TechRadar – All the latest technology news

December 15, 2021
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Keeping track of your team in this new hybrid working age should soon be more straightforward thanks to a new update to Microsoft Outlook.

The email service is working on a new feature that it says will allow workers more flexibility and efficiency when working away from the office.

According to an entry in the Microsoft 365 roadmap, the update, simply entitled “working hours and location” will allow users to set a notice showing where they are working, whether that be at home, in the office, or anywhere else in particular.

Flexible working

“New working hours and location options in Outlook lets people set more flexible working hours each day and specify the location from where they plan to work,” the roadmap entry adds.

The update is scheduled for general availability for all Web Outlook users across the globe, with a targeted release date of June 2022.

The news does mean that Outlook is finally catching up to some of its rivals when it comes to having flexible working-linked tools enabled.

Google Calendar launched a similar feature in August 2021, allowing users to highlight exactly where they would be working, with the options of home, office, or a specific other location.

Users can also create a weekly working location routine if they plan on going into the office on certain days and working remotely on others, which can be updated at any time if plans change. There was no information as to whether Microsoft's Outlook update will do the same, but we're hopeful it will.

In July, Google Calendar also added an option that allows users to specify whether they would be attending a meeting in-person or virtually using video conferencing software.

Outlook has released a number of updates recently as it looks to maintain its place as a leading email service for users across the world. Most intriguingly, the company says it is working on a tool that will help users eliminate mistakes from their messages with the launch of spelling and grammar checks for its Outlook on mobile platform.

To further boost your efficiency, check out our lists of the best productivity tools, best office software and best collaboration tools.

TechRadar – All the latest technology news

December 7, 2021
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The latest version of Mozilla Firefox is including a welcome security upgrade that the company hopes can keep its browser safe from code-based attacks.

Available now, the desktop and mobile editions of Firefox 95 will come with RLBox technology, which looks to prevent and limit any damage caused by code security flaws or bugs.

The “novel sandboxing tool” will look to make Firefox the most secure browser option around, the company claims.

Firefox security

RLBox was developed by Mozilla alongside researchers at the University of California San Diego and the University of Texas.

The tool uses WebAssembly to isolate potentially buggy code, ensuring no possible infections or flaws are able to launch or execute without the user knowing.

Mozilla notes that although all major browsers, including Firefox, run web content in their own sandboxed process, hackers often chain together two vulnerabilities to break through -one to compromise the sandboxed process containing the malicious site, and another to escape the sandbox.

This has previously meant having to hoist subcomponents of a browser into a separate process, but this has some limitations – which is where RLBox comes in.

“Rather than hoisting the code into a separate process, we instead compile it into WebAssembly and then compile that WebAssembly into native code,” Mozilla says.

Although not suitable for every component, Mozilla says it is working on expanding the reach of RLBox as much as it can – including to other browsers. The company shipped a prototype to its Mac and Linux users to test in 2020, showing it can operate effectively across different operating systems.

“RLBox is a big win for us on several fronts: it protects our users from accidental defects as well as supply-chain attacks, and it reduces the need for us to scramble when such issues are disclosed upstream,” Mozilla's Bobby Holley wrote in a blog post announcing the news.

“This technology opens up new opportunities beyond what’s been possible with traditional process-based sandboxing, and we look forward to expanding its usage and (hopefully) seeing it adopted in other browsers and software projects.”

Stay secure online with the best firewall options around

TechRadar – All the latest technology news

December 6, 2021
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It looks like Microsoft is planning a radical overhaul of how you copy and paste in its Edge web browser in Windows 11 – and those changes could also come to Google’s rival Chrome browser as well.

As Windows Latest reports, Microsoft is working with Google on a feature called “Pickling Clipboard” which could drastically improve the clipboard abilities of Edge and Chrome, allowing you to copy and paste a wider variety of file formats. This could prove to be incredibly useful for people who use web apps – which are interactive websites that work a lot like apps you install on your PC – to upload and share files.

By either using your mouse or keyboard shortcuts, you will be able to copy a wide array of files to websites and web apps from within the browser, making the way we interact with websites a lot easier.

According to an update on the Chrome Platform Status website, the new feature could come to Chrome 98 and Edge 98.

Microsoft is also promising that the data you copy and paste will be compatible with security standards, and the company has worked to ensure that no corruption or data loss occurs either.

Analysis: Microsoft’s embrace of Chromium continues to pay off

You may not realise it, but copying and pasting is one of the most common things you can do when working on your PC, as it allows you to quickly and easily add text, photos, files and more from one source to another.

So, the fact that Microsoft is looking to improve this when you use a browser is very welcome. It’ll be particularly handy for using web apps such as online photo editors and word processors, as it’ll be easier for users to quickly add items from their PCs to the internet. Of course, it’s no coincidence that Microsoft has a suite of web apps that would benefit greatly from these improvements.

What’s particularly pleasing about this, however, is that Microsoft’s work on improving copying and pasting isn’t just going to come to its Edge web browser. It looks set to appear in Google’s rival Chrome browser as well.

This is thanks to the fact that both Edge and Chrome now run on the same web engine – Chromium – which is the core part of a web browser that displays websites. Since Microsoft moved Edge to Chromium, we’ve seen an increasing number of features designed by Microsoft come to both browsers, along with increased cooperation between Microsoft and Google.

This is great for consumers, as it gives them more choice over what browser to use, as they won’t miss out on features and improvements if they’d rather stick with Chrome. Google’s offering remains by far the most popular web browser in the world, so it doesn’t hurt Microsoft to come up with features like improved copy and paste to improve the performance of its web apps for Chrome users as well.

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November 21, 2021
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As more consumers are now sending messages to interact with businesses online, Google Cloud has introduced AI-powered Business Messages to make it easier for both small and large businesses to respond to customer requests.

Over the last two years, the search giant has seen a significant uptick in the number of people using messages to connect with businesses to check their hours of operation, verify if an item is in stock, scheduling a pick-up and more.

As messages are quickly becoming the go-to way to interact with businesses, consumers expect communication with them to be speedy, simple and convenient. However, for businesses, keeping up with custom inquiries can be quite labor intensive especially outside of store hours.

Google Cloud's AI-powered Business Messages allow business owners to connect with their customers on Google Search and Google Maps where they're likely already looking for answers. This new service allows customers to chat with virtual agents that can understand, interact and respond in natural ways.

At the same time though, Google Cloud is combining smart automation with the ability for customers to chat with live agents when they need too. Since Business Messages automatically handle customer inquiries in the background, businesses can distribute their human customer service agents to address other needs.

Bot-in-a-Box

As getting started with AI can be difficult for any business but especially so for small businesses, Google is utilizing its existing AI tools like Google Cloud Contact Center AI's Dialogflow to create a new capability called Bot-in-a-Box within Business Messages.

Bot-in-a-Box makes getting started with conversational AI easy as it allows for fast and effective adoption of automation regardless of the size of your business. Enabling this new functionality can be as simple as using an existing customer FAQ document you already have regardless of whether it's from a web page or an internal document.

Since the conversational AI is powered by Business Messages and Dialoglfow working together, a business' chatbot is able to understand and respond to customer questions automatically without the need to write code. Bot-in-a-Box also supports “Custom Intents” which means that a chatbot is able to understand all of the different ways customers might express a similar question such as “What's my order status” and respond accurately using machine learning capabilities.

Businesses interested in using Bot-in-a-Box and AI for Business Messages can check out this page to find one of Google Cloud's partners that specialize in setting up and using this new service.

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