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Microsoft seemingly won’t give up pushing Bing AI onto Windows 11 users
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Windows 11 is continually badgering folks to use Microsoft’s Bing AI in test builds of the operating system, it may not come as much of a surprise to hear.

PhantomOfEarth pointed out on Twitter that this is happening in preview versions of Windows 11 – most notably the Beta channel – and as you can see, the pop-up springs from the search box on the taskbar, urging users to launch Bing AI from that part of the interface.

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It's an annoying nag to use the AI, and what’s more, the Twitter leaker notes that there doesn’t appear to be any obvious way of telling Windows 11 that these pop-ups are unwanted.

Or rather, PhantomOfEarth clarifies that there are “two buttons to get it to go away” but that even after using those, it “tends to pop up occasionally with no way to turn it off (afaik)”.

Another Twitter user suggests there may be another way to switch it off under notifications, which PhantomOfEarth says they’ll try, but we didn’t hear anything about that being successful since the tweet at the weekend.

So, the jury’s still out on that, but whatever the case, it looks like this nag isn’t an easy one to rid yourself of – if you can get rid of it at all.

Analysis: This pop-up just doesn’t make a lot of sense

As we already observed, Microsoft trying to push Bing AI is no surprise from a general point of view (the software giant has been working hard to improve the AI, and doubtless wants a lot of eyeballs on it). Indeed, of late, Microsoft has been trying all sorts of angles for recruiting more users to its various services, whether that’s the Bing chatbot, or OneDrive to pick a couple of obvious examples. (OneDrive has recently been promoted via ‘badging’ in the Start menu – basically just ads veiled as suggestions).

What’s a bit odd here is seeing this rather persistent prompt for Bing AI kicking around in the taskbar when Copilot has just been introduced in testing.

As you’re likely aware, Windows Copilot is essentially the Bing AI dropped into the heart of Windows 11 (in a side panel), complete with additional abilities to intelligently adjust Windows settings (there aren’t many of those to begin with, though).

So, with Copilot on the horizon – and due in the 23H2 update, according to some rumors (we’re not convinced it’s at all ready, mind) – why mess around with search box prompts for Bing AI at this point? Especially when the possibly close-to-launch Copilot has full integration into Windows 11.

It doesn’t make a lot of sense to us, particularly when – as you can see from PhantomOfEarth’s reaction in the above tweet – this is annoying testers right now.

We’re hoping, then, that this is a piece of experimentation in test builds that Microsoft will soon do away with. That said, we can’t say the same about the ads already in place with Copilot in testing…

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Another 2-year wait is almost over for Windows 11 users, this time for Paint’s dark mode
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Windows 11 users are finally getting a Paint app with dark mode, as first promised way back by Microsoft – albeit this feature is still progressing through testing for the moment.

Microsoft let us know that an updated Paint app – version 11.2304.26.0 – is now rolling out to testers in the Beta channel, as The Verge spotted. It carries the dark mode among other features.

The Beta channel is the step just before the Release Preview channel in Windows 11 testing, meaning that the dark mode is now coming close to release.

As well as the dark mode – which will automatically be employed if you’ve turned on dark mode in Settings for Windows 11 – the new version of Paint will have an improved zoom feature. The latter allows for finer zoom adjustments, and custom zoom values (alongside the existing preset levels of zoom). Furthermore, there’s a capability that fits the image to the size of the screen (and its resolution) with a click. Nifty.

Analysis: Some swift progress (finally)

The pretty swift progression of the dark mode for Paint in testing, going from the Canary channel at the start of June – which represents the very earliest test builds of Windows 11 – through the Dev channel, and to Beta now, gives us hope that the app will get this feature soon enough.

It’s been a long wait, though – a very long one – because Microsoft actually promised this feature before Windows 11 even arrived on the scene. Since then, there has been lots of clamor to get dark mode added for Paint, but it really has taken some time. At least it looks like Microsoft is sprinting as it nears the finish line.

This isn’t the only instance of a feature taking forever to arrive in Windows 11, of course. Just this week, 3D-style emoji arrived in testing (Canary channel), another feature that was promised for the launch of Windows 11. So, these are both capabilities we’ve had to wait the best part of two years for.

Paint fans should check out some of the mods which have been floating around for the app of late, too – they’re pretty nifty indeed.

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ChatGPT use declines as users complain about ‘dumber’ answers, and the reason might be AI’s biggest threat for the future
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Is ChatGPT old news already? It seems impossible, with the explosion of AI popularity seeping into every aspect of our lives – whether it’s digital masterpieces forged with the best AI art generators or helping us with our online shopping.

But despite being the leader in the AI arms race – and powering Microsoft’s Bing AI – it looks like ChatGPT might be losing momentum. According to SimilarWeb, traffic to OpenAI’s ChatGPT site dropped by almost 10% compared to last month, while metrics from Sensor Tower also demonstrated that downloads of the iOS app are in decline too.

As reported by Insider, paying users of the more powerful GPT-4 model (access to which is included in ChatGPT Plus) have been complaining on social media and OpenAI’s own forums about a dip in output quality from the chatbot.

A common consensus was that GPT-4 was able to generate outputs faster, but at a lower level of quality. Peter Yang, a product lead for Roblox, took to Twitter to decry the bot’s recent work, claiming that “the quality seems worse”. One forum user said the recent GPT-4 experience felt “like driving a Ferrari for a month then suddenly it turns into a beaten up old pickup”.

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Why is GPT-4 suddenly struggling?

Some users were even harsher, calling the bot “dumber” and “lazier” than before, with a lengthy thread on OpenAI’s forums filled with all manner of complaints. One user, ‘bitbytebit’, described it as “totally horrible now” and “braindead vs. before”.

According to users, there was a point a few weeks ago where GPT-4 became massively faster – but at a cost of performance. The AI community has speculated that this could be due to a shift in OpenAI’s design ethos behind the more powerful machine learning model – namely, breaking it up into multiple smaller models trained in specific areas, which can act in tandem to provide the same end result while being cheaper for OpenAI to run.

OpenAI has yet to officially confirm this is the case, as there has been no mention of such a major change to the way GPT-4 works. It’s a credible explanation according to industry experts like Sharon Zhou, CEO of AI-building company Lamini, who described the multi-model idea as the “natural next step” in developing GPT-4.

AIs eating AIs

However, there’s another pressing problem with ChatGPT that some users suspect could be the cause of the recent drop in performance – an issue that the AI industry seems largely unprepared to tackle.

If you’re not familiar with the term ‘AI cannibalism’, let me break it down in brief: large language models (LLMs) like ChatGPT and Google Bard scrape the public internet for data to be used when generating responses. In recent months, a veritable boom in AI-generated content online – including an unwanted torrent of AI-authored novels on Kindle Unlimited – means that LLMs are increasingly likely to scoop up materials that were already produced by an AI when hunting through the web for information.

An iPhone screen showing the OpenAI ChatGPT download page on the App Store

ChatGPT app downloads have slowed, indicating a decrease in overall public interest. (Image credit: Future)

This runs the risk of creating a feedback loop, where AI models ‘learn’ from content that was itself AI-generated, resulting in a gradual decline in output coherence and quality. With numerous LLMs now available both to professionals and the wider public, the risk of AI cannibalism is becoming increasingly prevalent – especially since there’s yet to be any meaningful demonstration of how AI models might accurately differentiate between ‘real’ information and AI-generated content.

Discussions around AI have largely focused on the risks it poses to society – for example, Facebook owner Meta recently declined to open up its new speech-generating AI to the public after it was deemed ‘too dangerous’ to be released. But content cannibalization is more of a risk to the future of AI itself; something that threatens to ruin the functionality of tools such as ChatGPT, which depend upon original human-made materials in order to learn and generate content.

Do you use ChatGPT or GPT-4? If you do, have you felt that there’s been a drop in quality recently, or have you simply lost interest in the chatbot? I’d love to hear from you on Twitter. With so many competitors now springing up, is it possible that OpenAI’s dominance might be coming to an end? 

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Microsoft Launcher’s latest update is causing issues, especially for these users
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Microsoft Launcher’s latest June update has been giving users plenty of trouble, especially if they happen to be using a Surface Duo.

The update, released on June 27, 2023, has already amassed plenty of posts from Reddit and Twitter users about their devices not working properly with Microsoft Launcher. Though it’s a wide range of devices having issues, the Surface Duo seems to be the most common which, according to Windows Central, seems to be tied to a recent system update.

screenshot of microsoft launcher error

(Image credit: Reddit user /yugabe)

Right now, the only real solution has been to reset the launcher when prompted by the error message, though some users are apparently reporting that doesn’t work either. This could especially be a problem for Surface Duo as it’s that device’s only launcher, because if resetting doesn’t work then you might have to resort to customizing settings again. Other phone users can simply switch launchers when the error pops up, however, saving a bit of a headache.

TechRadar has reached out to Microsoft concerning this issue, and will update this story if and when we hear back from the company.

Surface Duo users getting the short stick

Microsoft Launcher was first released in 2015 as a beta under the name Arrow Launcher, and officially released in 2017 for both iOS and Android. It was an initiative made to make its devices as accessible as possible across platforms.

It’s generally a solid feature that allows users the option to integrate between Windows PCs and smartphones, especially for larger devices like the Surface Duo with more screen real estate that can better take advantage of the feature. 

However, for the Duo, this recent error proves that it should be able to switch launchers like other phones can, as Duo users who are experiencing this problem are stuck troubleshooting until Microsoft pushes out a fix. And it certainly can’t be fun having an otherwise functional device that you’re forced to constantly either reset or customize options on repeatedly. 

Hopefully, the tech giant will have answers for this soon, and even better, will ensure that Duo users will have other options going forward.

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New Windows 11 users might be confused by this full-screen pop-up
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Windows 11 and Windows 10 users might be faced with a rather odd-seeming full-screen pop-up after they’ve upgraded, pertaining to Windows Hello logins using facial recognition or a fingerprint.

Neowin spotted a Microsoft support document explaining that after June 13 – the day the most recent cumulative update was released for Windows 11 (and 10) – you might see the aforementioned pop-up panel if you’ve recently updated to a later version of Windows.

And it can also appear if you haven’t signed into your Windows device using Windows Hello in over a year, and you’ve just installed an update.

The prompt reads, “Choose if you want to keep signing in with your face or fingerprint,” then poses the question: “Do you want to keep storing your face or fingerprint data on this PC?”

If you choose ‘yes’ then nothing more needs to be done. If you decide you don’t want to use these biometric login methods any longer, when you click ‘no’ Windows will take you to the Settings app, where you can change your sign-in method.

Analysis: Permission to be confused, Captain

This is a strange one because we’re not told why Microsoft has decided this prompt is necessary. Has the software giant just spontaneously decided to check if users still want to continue with Windows Hello?

Well, if they haven’t used their biometric login for over a year, that seems like a fair enough helpful check to implement. However, that’s clearly not the full story, as folks who’ve used Windows Hello recently and regularly are seeing this panel too, if they’ve recently upgraded to a newer version of Windows 11 or 10. So why quiz them on the matter?

We’re not told, and that’s a bit confusing – it’d be nice to be given a reason. Could it be something to do with issues around login data permissions? Well, we’re just guessing here.

Whatever the case, it would really make sense to clarify the reason on the actual pop-up screen in Windows, or at least provide a link to that clarification for the curious. Just so people aren’t potentially confused about why they’re seeing the prompt on their PC.

Granted, plenty of folks may not care, and in the bigger picture, this is a very minor inconvenience, but still, the whole episode just seems a bit odd to us – the support document is all well and good, but doesn’t tell the full story.

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Windows 10 update is reportedly causing havoc for some users
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Windows 10’s latest patch is causing some problems with slow installations, or even complete failures to install, among other more worrying sounding bugs.

This is patch KB5027215, which doesn’t do anything except fix some security issues (remember, Windows 10 is not getting any new features from now on, save for maybe minor tweaks here and there, it’ll all be security work).

As Neowin spotted, there are complaints on Reddit that KB5027215 installs very slowly. One Redditor reports: “Only unusual thing that I noticed which others might have experienced is the long ‘cleaning up’ process post-update/pre-login on the reboot. That happens if you reboot for the cumulative update and the NET update at the same time.”

There are some other reports in that thread regarding the cumulative update for June completely failing to install (with the usual garbage error messages that mean nothing). Those instances are backed up by other users on Microsoft’s Feedback Hub.

There are also a couple of reports (from Redditors) that KB5027215 is causing more serious trouble, and in one case, it bricked the PC, and in another, Windows Update got stuck in a loop checking for updates.

Analysis: Be careful drawing conclusions

We must be careful about how much we read into reports of bricking devices, of course, when they are scattered findings. To illustrate this, in the above linked Reddit thread, there’s a complaint of a Windows 10 laptop going wonky post-update, with its charger no longer recognized, but it turns out that the cumulative update wasn’t to blame in this case.

In actual fact, it was a Dell firmware update pushed alongside patch KB5027215 which messed up the notebook’s charging functionality. So, while the initial reaction was to rage at the update – unsurprisingly – after investigation, KB5027215 was innocent here.

That said, the blame for pushing the new firmware directly to the laptop can be laid at the feet of Windows Update, which really shouldn’t be running that kind of firmware update automatically, in the background, without the user knowing. (It was not an update piped directly from Dell). So, this is still an issue Microsoft (indirectly) caused.

At any rate, the hints of serious trouble around KB5027215 may lead the cautious to pause this update for the time being, and that could be a wise decision. Hopefully Microsoft will investigate the issues flagged here, and any necessary fixes can be applied in a timely manner. The downside being that you’ll be left without those security measures brought in by KB5027215, of course.

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Windows 11’s latest update proves disastrous for some Chrome users
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The latest update for Windows 11 has totally broken Google’s Chrome browser for users of a popular antivirus app.

For Malwarebytes users, patch KB5027231 for Windows 11 22H2 causes Chrome to fail to work – the browser window simply doesn’t appear, even though there is a running Chrome instance in Task Manager.

Neowin spotted that Malwarebytes staff members have posted several times on the issue, to let affected folks know that the company is investigating and working on an update to fix the issue. Users also note that there’s no issue with Windows 10 and Chrome.

A Malwarebytes employee going by the forum name Msherwood posted to say: “We’re currently experiencing issues with Malwarebytes Exploit Protection and Chrome in Windows 11 where you’ll see Chrome crash. We suspect this is happening due to a Windows Update (KB5027231) that was released on June 13, 2023.

“We’re actively troubleshooting this and we’ll be back with more info as soon as possible.”

A further update to that post notes that there is a fix now in the beta of Malwarebytes 4.

Analysis: There is a fudged workaround, too

The good news is that if you don’t want to switch to the beta of Malwarebytes – and let’s face it, most folks won’t (beta software may well have problems of its own) – there is a workaround which has been successfully applied according to numerous reports.

Some people have simply turned off Malwarebytes Exploit Protection, but that leaves you vulnerable as you might imagine, and there’s a more targeted fudge as provided by another staff member at the company, Arthi.

That is to turn off Chrome as a protected app in Malwarebytes. To do this, go to Settings, and the Security tab, and under Exploit Protection, click the ‘Manage Protected Applications’ button. Then find Google Chrome in the list of apps and turn off the protection slider.

Obviously that still isn’t ideal, as Malwarebytes will no longer be protecting Chrome against exploits. If that makes you uncomfortable, the only other path is to uninstall the Windows update (KB5027231) and live without it until the security company provides a full fix. That should be soon enough, given that the cure is already in beta as mentioned.

There is one other workaround suggested by Arthi, and this is to set Chrome as your default browser in Windows 11 (if it isn’t already, obviously). However, a couple of reports in the customer support thread suggest that this didn’t make any difference.

It’s worth a shot, though, seeing as this is a workaround which won’t hinder your level of security with Chrome (turning off exploit protection certainly does).

Interestingly, there’s a claim that Malwarebytes isn’t the only antivirus vendor affected, and an ESET user reckons they have encountered it – and that the problem is caused by having any other Chromium browser set as your default (such as Microsoft Edge).  Take that with lots and lots of salt, though it makes some sense in that one of the suggestions from Malwarebytes is to change Chrome to be your default browser.

We’ll keep an eye on the situation as it develops to ascertain whether or not other antivirus apps are also hit by this gremlin.

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Windows 11 lost users this month – should Microsoft be worried?
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Windows 11 has slipped with its market share over the last month, at least going by a report from one analytics firm.

According to Statcounter’s figures for May, Windows 11 fell to a market share of 22.95% (across all Windows versions). That’s only a touch lower than April, during which Windows 11 stood at 23.11% – but it’s a real surprise to see Windows 11 effectively stall at this point (we’ll discuss why shortly).

Windows 10 rose very slightly to hit 71.9%, and it remains by far the most dominant version of Windows, even though Windows 11 has been around for a year and a half now.

Microsoft’s newest operating system has made slow progress, and particularly with this latest small stumble, that must be something of a concern for the company.

Elsewhere in the stats, Windows 7 remains fairly static on 3.6%, and Windows 8 versions amount to 1.09%.

Windows XP, believe it or not, still has users out there, holding a 0.32% niche market share. (There are reasons some might be forced to use Windows XP, as we chewed over recently – that said, though, if you are running the ancient OS, you really should be keeping it fully offline for obvious reasons).

Analysis: Trouble ahead for Microsoft?

The reason why Windows 11 slipping slightly for adoption is so surprising is because recently the operating system has been taking some sizeable strides forward (with Statcounter’s figures for earlier this year).

Now, granted, some of that was due to Windows 7 finishing its extended support period, meaning a bunch of users were then forced to migrate – initially more to Windows 10 than 11, but both platforms saw a boost.

However, even after Windows 7’s userbase settled at its new lower level (just under 4%), where it’s been for a few months now, Windows 11 has been up by a significant market share over the last two months – about 2% for both March and April in fact.

This led us to believe that the OS was having something of a surge, and would finally start making serious headway towards that 30% mark – but now, in May’s figures, we see Windows 11 having stalled.

Why might that be? The irony is that Microsoft announced the end of feature updates for Windows 10 at the close of April, a move that was clearly designed to persuade folks to migrate to Windows 11 (if they want any new features at all – except for minor tweaks). And yet during May, Windows 11 has suddenly floundered compared to the rest of 2023.

Is that an element of pushback, people digging their heels in – rather like our reaction to the end of feature updates for Windows 10? Perhaps there’s a touch of that here.

Windows 11

(Image credit: Unsplash)

More likely, though, this could be bound up in faltering laptop sales, with fewer new pieces of hardware being sold – cost of living crisis, and all – resulting in less progress for Windows 11, maybe? That’s certainly a compelling possibility, as the current PC slump is being seen to hit some laptop makers hard (in the consumer and business arenas).

It’s possible, too, that we could be starting to hit a wall in terms of the number of PCs that are actually capable of being upgraded to Windows 11 (at least without changes to meet the more stringent hardware requirements, like adding a TPM module – and folks may not want to be bothered with that kind of hassle). Combined with lower sales of new PCs, this could be a recipe for a poor outlook, at least in the shorter-term, for Microsoft.

That said, all this theorizing aside, we shouldn’t get carried away with one month, and a single set of figures, from one analyst firm. Let’s keep an eye on Statcounter next month, and if Windows 11 once again flails around, then it’ll be time for Microsoft to be concerned about how its new OS is being received. After all, with the recent announcement of the Copilot AI – and killing off Cortana in Windows 10 (where it won’t have Copilot as a replacement) – Microsoft will doubtless be expecting to generate more footfall of users heading towards Windows 11.

If not, then Windows 11 is likely to have a tough time of things until we get closer to the end for Windows 10 starting to come into view (2025). Either that, or the current PC sales slump starts to ease off…

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Microsoft gets defensive and reminds users how great Windows 11 is
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Microsoft recently released a feature update for Windows 11 called Moment 3, which was full of useful upgrades and performance enhancements, that could even win over many Windows 10 users in the battle to get them to upgrade to Windows 11. 

Soon after the release of Moment 3, Microsoft released a list of enhancements that the company has made throughout the year to “more than a billion users worldwide” via a blog post. The list is basically a rundown of every change made in the past year on Insider channels that are now present in the Moment 3 update.

According to Neowin, Microsoft’s Executive Vice President and Chief Product Officer Panos Panay had reminded people that the newest iteration of Windows is focused on quality, and that Windows 11 is the “most reliable version of Windows ever.”

The official blog post from Microsoft with the rather unsubtle title ‘Delivering Delightful Performance for More Than One Billion Users Worldwide’ dives into all the major changes made thus far that Windows users should be grateful for.

There’s been no shortage of negative news stories, crashes and bugs crawling around Windows 11 and subsequent updates and fixes this year, so the blog post comes across like doubling-down from the tech giant. While the Moment 3 update was definitely welcomed with open, almost desperate arms, it does seem a little strange for Microsoft to put out a blog post detailing every ‘good’ change it’s made so far.

The improvements boasted by the tech giant are listed in full in the post, with some notable mentions like making PCs more sustainable, Microsoft Edge starting up faster and increasing users productivity by speeding up how long it takes to get to the desktop.

Microsoft still needs to entice more people to move over to Windows 11, and the recent string of bad headlines definitely hasn’t helped with the migration, but the new blog post could be persuasive.  If you’re apprehensive about upgrading to Windows 11, having every major change listed out could help settle any concerns and aid your decision to upgrade or stay put. That being said, some of the listed upgrades are a little vague, perhaps purposely so.

The Moment 3 update is definitely a step in the right direction and does show that Windows has moved pretty far away from the dark days of Windows Vista. Giving users a whole blog post on all the changes you’ve been making is a straightforward step towards enticing people to upgrade, and we will have to see just how persuaded users are. 

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ChatGPT-fueled Bing now has 100 million users – but will they stick around?
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Microsoft tells us that its Bing search engine has hit new highs, now boasting 100 million daily active users.

The news came via a post on the Microsoft Bing blog site observing the difference that the ChatGPT-powered AI has made to Bing traffic in its first month of existence, pushing numbers up over 100 million for the first time ever.

The company notes that there are over a million users of the new Bing AI (in preview), and that this helped boost the figures of the search engine to realize the fresh milestone.

Microsoft then goes on to say that a third of the “millions of active users” of the Bing AI are new to Bing, which shows that the chatbot is driving folks to the search engine, although there seems to be an element of confusion here.

Is it a ‘million plus’ users of the AI, or ‘millions’? While technically those aren’t contradictory statements, we don’t see why Microsoft didn’t just call it ‘millions’ in both cases as that clearly sounds like more. Like a couple of million, or a few, even? Insert shoulder shrug here.

At any rate, Microsoft also acknowledged the obvious truth that Bing is still a long old way off the pace compared to Google: “This [100 million] is a surprisingly notable figure, and yet we are fully aware we remain a small, low, single digit share player. That said, it feels good to be at the dance!”

Analysis: Can this growth be sustained?

Let’s face it: Bing AI isn’t just a chatbot. It’s a vehicle to help Bing challenge Google, and one that Microsoft hopes will be swiftly moving up through the gears to gain momentum.

This isn’t just about pushing for market share with the Bing search engine either, it’s also a line of attack for the Edge browser, as we’ve already seen with the taskbar implementation of the Bing AI in Windows 11: an icon that linked through to the Bing page, opening it up in Edge.

(Note that after the disappointment around this, and the way Microsoft made it seem like the AI was integrated into the taskbar, rather than just being a link, the Bing icon has vanished from the search box for now, though we’re told it will be returning periodically).

Anyway, we can see that Microsoft’s plan is working thus far, with the Bing AI preview successfully recruiting regular users to add to the ranks of Bing searchers – and a good dollop of them – but will this state of affairs last?

A laptop screen showing the new ChatGPT-powered Bing search engine

(Image credit: Microsoft)

We’re doubtful. You see, the Bing chatbot is all shiny, new, and still very much an object of curiosity right now. It had a serious pull to begin with, as you’d expect from new tech, and that interest has been carried through with measures like the recent introduction of a trio of personalities to experiment with, as well as various limits Microsoft had previously imposed on chats being lifted.

And doubtless there’s still entertainment to be had prodding the AI, trying to engage with it using different angles – humor inevitably being one of them – and generally messing with the chatbot. That won’t last, though.

Don’t get us wrong, there will be serious users of the Bing bot out there, of course, but we’d imagine a sizeable chunk of the early attraction comes from the curious or mischievous.

And in that respect, initial figures are not really a yardstick of how much impact the ‘new Bing’ as Microsoft calls it will make. If growth is sustained, and the AI is meaningfully honed and improved over the next few months, we can come back and talk about a new wave of adoption for Bing.

Until then, we remain skeptical, and our overall feeling is that Microsoft has opened the doors too early on this one. We’re not sure the AI is going to be well tuned enough to seriously impress in the way it should for some time yet, but it’s easy to see why Microsoft was keen to launch. It needs all the weaponry it can muster in the battle against Google (and Chrome for that matter), and the latter company is forging ahead with its own AI tech (Bard).

Via MS Power User

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