Microsoft finally exorcises digital poltergeist that messed with desktop icons and stopped some users from getting Windows 11 23H2

Remember that really strange bug where Windows 11 caused havoc with multi-monitor setups, shuffling desktop icons around, or even moving them onto different screens?

Well, the good news is Microsoft has now fixed this (but the not-so-great news is that it isn’t remedied for Windows 10 users, not yet – we’ll come back to that shortly).

Affected Windows 11 PCs were seeing icons being moved about on the desktop, or seemingly randomly shifted to their other monitors in a highly confusing fashion. Rather like the digital equivalent of a poltergeist possessing your system and causing mischief.

The problem was first spotted in Windows 11 back in November 2023, with the root cause being Copilot – and this led to Microsoft putting a block (a so-called compatibility hold) on rolling out the AI assistant to those with multiple monitors attached to their PC. (And furthermore, there was a block on the Windows 11 23H2 upgrade, for those who hadn’t yet migrated to that version – as it introduces Copilot).

However, all that’s now lifted as the issue has been resolved, as Neowin spotted.

Microsoft updated its known issues with Windows 23H2 (in the release health dashboard) to say that: “This issue was resolved on the service-side for Windows 11, version 23H2 and Windows 11, version 22H2 on devices with updates released January 9, 2024 or later. Non-managed consumer Windows devices with no other compatibility hold should now have Copilot for Windows available. The safeguard hold has been removed as of February 7, 2024.”


Analysis: Ghost in the machine

A service-side tweak means that Microsoft has applied the fix on its end, so there’s no actual update or tinkering that needs to happen with your Windows 11 PC. The fix is just there, and the compatibility hold on Windows 11 23H2 is lifted, so those who’ve been stuck without 23H2 or Copilot should now be able to upgrade just fine.

However, Microsoft observes that it may take up to 48 hours for 23H2 to be offered to your computer. Restarting the PC and manually checking for updates may help to prompt Windows to discover the upgrade.

This is true for Windows 11 PCs previously blocked from 23H2, and also Windows 10 users who wanted to upgrade their device to Windows 11 23H2. The twist here, though, is this icon-flinging bug isn’t actually resolved with Windows 10, if you want to stick with the older OS rather than migrate to Windows 11.

If you recall, Windows 10 users were also affected, and blocked from getting Copilot (when it was subsequently rolled out to them). And sadly, that’s still the case, so those with multiple monitors running Windows 10 still won’t get the AI assistant. With the problem solved in Windows 11, though, presumably it won’t be long before it’s also cured for those staying on Windows 10.

Microsoft updated the Windows 10 release health dashboard to note that: “We are working on a resolution for this issue on Windows 10, version 22H2 and will provide an update in an upcoming release.”

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The iTunes app in Windows 11 has been replaced with four new apps that’ll make life a whole lot easier for iPhone users with Windows PCs

The iTunes for Windows app has just received a sweeping overhaul. The app has now been split into four different entities: an iCloud app, Apple Music, Apple TV and a new Devices app. These new apps offer a refreshed onboarding and set-up experience, aesthetic improvements and a more intuitive syncing process that’ll make downloading your iCloud content to your PC much easier.

Even now, after all these years, iTunes in Windows 11 hasn’t improved in a sufficient way to win me over. For a long time, it’s remained clunky and slow and honestly just not that helpful. Using the app in Windows feels like navigating a twenty-year-old bit of software. 

Thankfully, it seems like Apple has finally gotten the hint and has decided to dissect it and offer four separate apps that concentrate on specific features and use cases, rather than being a jack-of-all-trades as iTunes often felt like. This move could hint at the swift death of iTunes altogether, as the app is now even more redundant.

So, what's new?

iCloud Photos gets a big boost that brings the Windows 11 app on par with the preinstalled apps you find on Apple Macs, offering the ability to create Shared Albums on your PC, and access and remove photos and videos from your cloud storage directly from your PC. Perhaps my favourite new feature is that you can now view your photos directly from the default Microsoft Photos app in Windows 11.

Being able to view all your photos, both from your PC and from your phone in one place in the Windows Photos app is an incredibly convenient change. If you need something for work or you just want to send a few photos in an email to someone, you now don’t have to use different apps and trawl folders to find what you need, now you can just open the default photo app on your Windows 11 PC and have all your photos in one place – making the process a lot more seamless – and more like the experience iCloud users on Apple devices are used to. 

Apple TV for Windows

(Image credit: Apple )

The new iCloud Drive app will now let you share files with friends, family and colleagues straight from File Explorer, which again is such a time-saving integration that makes your Apple device feel more at home with your Windows PC. Not every iPhone user will own a Mac or MacBook, and it’s great to finally see Apple implement changes that mean iPhone users with Windows 11 laptops and PCs don’t feel like second-class citizens.

Password management across your iPhone and your PC will be a lot smoother as well, so if you happen to forget any of your passwords you can just view them in the iCloud Passwords app on your Windows PC without having to pick up your iPhone or iPad. Your passwords will also be saved and synced across not just your Apple devices but to your PC as well via the Chrome and Edge web browsers with an iCloud Passwords extension. Again, this is great news for people who use PCs and need to quickly log into their accounts without having to fumble with their personal devices.

Finally, your Apple Calendars, Bookmarks and contacts will be synced up on your PC as well, so you’ll be able to view your iCloud Calendar in Microsoft Outlook. This applies to both the free version that comes with your PC and the paid version for Microsoft 365 subscribers. 

Apple Music for Windows

(Image credit: Apple )

The Apple Music app has also received a refresh to its user interface as well as time-synced lyrics and 4K music videos, which is a feature in the iOS and iPad versions of the app. The Apple TV app for Windows is a new addition that aims to bring your viewing library to your desktop, which is great news for those of us who like to have a show or a movie in the background while you work on personal projects. I love binge-watching TV shows while playing games on my PC, and this is great news because it means I won’t have to prop my iPhone up by my display just to watch something at the same time.

The fourth app being introduced to Windows is called 'Devices' and offers a straightforward way for you to keep track of what devices are connected to your iCloud account, as well as allowing you to sync, update and backup your Apple devices right from your desktop. This means the iTunes app will be left with Podcasts and Audiobooks for now, with all the other features split between these four apps. So, you won’t lose any of your favourite bits of audio content. 

The implementation of these new apps adds a more contemporary feel to the Apple experience on Windows. All these positives combined will hopefully make it feel less like you’re using an ancient app that’s been ignored for several years.

Overall, this is a positive move from Apple that finally brings some much-needed improvements to PC users who want to sync up their iPhones to their devices.  This way you get the best out of the Apple ecosystem file-sharing experience without having to own an actual Mac. 

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Windows 11 users can’t get enough of Copilot, apparently – that’s why Microsoft supersized the AI’s panel

The Copilot panel in Windows 11 has been tinkered with a good deal in recent times, and a newer change that has been applied is one to switch up the way it appears by default, which has now been accompanied by a prompt from Microsoft explaining why.

This was spotted by regular leaker Leopeva64 on X (formerly Twitter), who noted that the Copilot pane is now wider than it used to be, and opens as an overlay, rather than in side-by-side view (a more compact form, where it’s always nestling next to your active window).

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Leopeva64 explains that the Copilot interface has opened this way for a short while now, but a new addition is a prompt Microsoft has added to explain why.

The ‘What’s new’ pop-up tells us that the recent change to make the panel wider so there’s “more space to chat” was due to Windows 11 user feedback requesting that additional real-estate. It also notes, however, that there’s a button at the top of the panel you can click to switch back to the more compact side-by-side layout, if you wish.


Analysis: Copilot expansion

It’s useful to have an explanation of the recent move to change the default settings for how the AI opens, and by all accounts, this points to Windows 11 users favoring a larger Copilot panel. (Or at least some of them, and we could assume the majority, at least of those who’ve fed back to Microsoft on Copilot’s interface).

Certainly those who use Copilot quite a lot in Windows 11, engaging in longer sessions of queries, may welcome the AI assistant getting more screen space by default.

The truth is we can expect to see a lot more of Copilot, one way or another, going forward. By which we mean Microsoft is already testing the waters for having the AI assistant appear when Windows 11 first boots (in a limited fashion thus far, mind). Furthermore, there are clues that Copilot may be integrated into other parts of the Windows 11 interface (such as File Explorer). We can envisage further possibilities like being able to dock Copilot elsewhere (it sits on the right-hand side of the screen currently).

What we definitely don’t want to see are nudges or adverts to use Copilot, but sadly – yet somewhat predictably – this has been spotted in testing too (promoting Copilot Pro, the supercharged paid version of the AI, we should clarify).

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Don’t know what’s good about Copilot Pro? Windows 11 users might soon find out, as Microsoft is testing Copilot ads for the OS

Windows 11 might be getting ads for Copilot Pro, or at least this possibility is being explored in testing right now it seems.

Copilot Pro, for those who missed it, was recently revealed as Microsoft’s powered-up version of the AI assistant that you have to pay for (via a monthly subscription). And if you haven’t heard about it, well, you might do soon via the Settings panel in Windows 11.

PhantomOfEarth on X (formerly Twitter) spotted the new move from Microsoft, with the introduction of a card for Copilot Pro on the Home page of the Settings app. It provides a brief explanation of what the service is alongside links to find out more (or to get a subscription there and then).

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Note that the leaker had to dig around to uncover the Copilot Pro advert, and it was only displayed after messing about with a configuration tool (in Dev and Beta builds). However, two other Windows 11 testers in the Beta channel have responded to say that they have this Copilot Pro card present without doing anything.

In other words, taking those reports at face value, it seems this Copilot Pro ad is on some kind of limited rollout to some testers. At any rate, it’s certainly present in the background of Windows 11 (Beta and Dev) and can be enabled.


Analysis: Adding more ads

The theory, then, is that this will be appearing more broadly to testers, before following with a rollout to everyone using Windows 11. Of course, ideas in testing can be abandoned, particularly if they get criticized a lot, so we’ll just have to watch this space (or rather, the space on the Home page of Settings).

Does it seem likely Microsoft will try to push ahead with a Copilot Pro advert? Yes, it does, frankly. Microsoft isn’t shy about promoting its own services within its products, that’s for sure. Furthermore, AI is set to become a huge part of the Windows 11 experience, and other Microsoft products for that matter, so monetizing it is going to be a priority in all likelihood.

So, a nudge to raise the profile of the paid version of Copilot seems to likely, if not inevitable. Better that it’s tucked away in Settings, we guess, than somewhere more in-your-face like the Start menu.

If you’re wondering what benefits Copilot Pro confers, they include faster performance and responses, along with more customization and options – but this shouldn’t take anything away from the free version of Copilot (or it doesn’t yet, anyway). What it does mean is that the very latest upgrades will likely be reserved for the Pro AI, as we’ve seen initially with GPT-4 Turbo coming to Copilot Pro and not the basic free Copilot.

Via Neowin

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Wondershare Filmora 13 releases update with a better video editing experience for users at all levels

Creating content and sharing our lives online has become the norm, but not everybody can just sit down at their computer and put together high-quality video footage. Editing can be complicated even for advanced users. With Wondershare Filmora, it doesn’t have to be. Filmora 13.1.0, the latest update to the video editing suite from Wondershare, was designed to make content creation accessible to all, regardless of skill level. Ease of use doesn’t mean lacking in functionality, though, and Filmora is packed with useful features to give your videos an extra kick. 

AI Music Generator and Text-to-Speech 

Wondershare Filmora 13.1.0 update

(Image credit: Wondershare)

Sometimes we just want to create and share videos about our day-to-day lives, but we want to make those videos more interesting with background music. If you’ve taken an incredible vacation and want to share video footage of your adventure, you’re going to need music to accompany that, even if you’re just planning to share the footage with family and friends. However, finding the right music for your videos can be time-consuming. 

Filmora offers a solution with their AI Music Generator tools that can help you create soundtracks for your videos that fit your vibe and are safe to commercialize. With Filmora you can easily make those shareable moments in your life look and sound good without worry. Filmora’s latest slate of enhancements makes it even easier to use, as well, allowing you to utilize Text-to-Speech to add voice-overs to your vlogs with natural-sounding tones that are categorized by scene type. 

Vlogs are not the only content that can benefit from these new features, either. Many of us have taken our educational endeavors online in recent years. Teachers and professors have had to find new ways to engage their students via video, becoming content creators in the process. Soundtracks created with Filmora’s AI Music Generator can help set the tone for your lectures. Text-To-Speech to translate your lesson, giving your students clear, natural-sounding audio that is easy for them to understand and easy for you to create.

Special effects for everybody 

Some stories are too good not to be told, but not everybody has the backing of a major motion picture studio at their disposal. Filmora 13.1.0 features improved professional caliber tools that allow you to easily create short films and music videos with ease, regardless of skill level (or production teams.)

Special effects have traditionally been thought of as an extremely skill-dependent part of content creation and cinematography. Filmora demystifies special effects. With just a few clicks of your mouse, your video’s action sequences can be taken up a notch with realistic motion blur that can be customized to suit your specific needs. Want to draw extra attention to a particular element in a scene? Filmora features a Lens Zoom Effect to simulate camera zoom, giving you creative freedom to hone in on a part of a scene and further enhance your storytelling. Get ready for your close-up, a well-timed zoom-in can set the scene and change the tone of your video. 

With the ability to digitally zoom also comes the option for digital magnification. The Magnifying Glass Tool in Filmora makes it easy for you, as an editor, to examine a scene in your video by getting up close and personal with it. Zoom in, make adjustments, correct your footage as necessary, and then return the frame to its proper size with the corrections intact. That’s professional-quality editing with no more effort than a few clicks of your mouse.

Create with the power of the cloud 

Whether you’re creating with the power of a production team or you’re a personal creator looking to share your life, one thing remains true: video content is a resource hog. If you’re working on projects that involve others, you may find that harnessing the power of the creative cloud can streamline the process and make it more accessible for everybody involved. 

Filmora 13 features improvements to Cloud Resource Management and Beautification tools, making it easier to enable migration of custom LUTs to cloud storage. Seamless synchronization allows you and your collaborators to color-grade assets across multiple devices, streamlining remote work and improving your workflow. Custom LUTs can even allow for the direct import of media files from cloud storage. If your video content features episodic content and color grading is important, the cloud-based custom LUT feature of Filmora 13 can streamline that process by allowing you to enhance and color grade your footage with the power of the cloud.

Every day editing at a professional scale 

With Filmora from Wondershare, creators of all skill levels can create professional quality videos and content with ease. From the DIY homemaker creating short content for YouTube to full-scale production teams working on episodic content, Filmora’s suite of tools can help you put out the best content with less work. Wondershare continues to work and improve Filmora with each upgrade so that you can spend less time editing and more time creating.  

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OpenAI quietly slips in update for ChatGPT that allows users to tag their own custom-crafted chatbots

OpenAI is continuing to cement its status as the leading force in generative AI, adding a nifty little feature with little fanfare: the ability to tag a custom-created GPT bot with an ‘@’ in the prompt. 

In November 2023, custom ChatGPT-powered chatbots were introduced by OpenAI that would help users have specific types of conversations. These were named GPTs and customers who subscribed to OpenAI’s premium ChatGPT Plus service were able to build their own GPT-powered chatbot for their own purposes using OpenAI’s easy-to-use GPT-building interface. Users would then be able to help train and improve their own GPTs over time, making them “smarter” and better at accomplishing tasks asked of them by users. 

Also, earlier this year, OpenAI debuted the GPT store which allowed users to create their own GPT bots for specific categories like education, productivity, and “just for fun,” and then make them available for other users. Once they’re on the GPT store, the AI chatbots become searchable, can compete and rank in leaderboards against GPTs created by other users, and eventually users will even be able to earn money for their creators. 

Surprising new feature

It seems OpenAI has now made it easier to switch to a custom GPT chatbot, with an eagle-eyed ChatGPT fan, @danshipper, spotting that you can summon a GPTs with an ‘@’ while chatting with ChatGPT.

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Cybernews suggests that it’ll make switching between these different custom GPT personas more fluid and easier to use. OpenAI hasn’t publicized this new development yet, and it seems like this change specifically applies to ChatGPT Plus subscribers. 

This would somewhat mimic existing functionalities of apps like Discord and Slack, and could prove popular with ChatGPT users who wanted to make their own personal chatbot ecosystems populated by custom GPT chatbots that can be interacted with in a similar manner to those apps.

However, it’s interesting that OpenAI hasn’t announced or even mentioned this update, leaving users to discover it by themselves. It’s a distinctive approach to introducing new features for sure. 

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Windows 11’s latest update reportedly fails to install for no reason, and some users are getting really frustrated

Windows 11’s latest patch, the cumulative update for January, is failing to install for some users, and compounding the misery is that the reason for this spanner in the works can’t be discerned.

This is update KB5034123 and the trouble is that the installation process is failing, in some cases repeatedly, with the usual unhelpful error codes.

As Windows Latest pointed out, some of those include error ‘0x80188309’ and apparently more common is ‘0x800f081f’, although whatever string of characters happens to be spewed out, it’s unlikely to be of any use.

The only thing to be done with these stop codes is to search the web for them and see if there are any mentions of the specific issue in question, and possible workarounds or solutions, but in this case, there’s no apparent cause yet pinpointed.

There are reports of installation failure with Windows 11’s January update across Microsoft’s Feedback Hub and Reddit, and Windows Latest noted that it has received a bunch of reports from ‘many users’ claiming that it’s ‘nearly impossible’ to install KB5034123.

There are also some folks who are reporting that they are getting the same type of failure, namely that the update starts to download, reaches partway through (25% in many cases), and then Windows Update comes up with a failure message, offering to try again. However, retrying produces the exact same problem, and that’s pushing the boundaries of patience for some people, as you might imagine.

As a final note, some of those who are successfully installing the January update are finding that the patch is causing audio to stutter and glitch, and Windows Latest itself encountered this problem when viewing Netflix and playing games.

This might be a more isolated issue, though we have seen a scattering of complaints elsewhere about bugs with audio, graphics corruption, and mouse-related hiccups with KB5034123. Until they are reported with more prevalence, though, take them with a pinch of salt.


Analysis: A possible solution?

As a possible workaround, Windows Latest advises trying an in-place upgrade of Windows 11 (using the Media Creation Tool). Following that, whatever issue is buried in your OS might be fixed, so patch KB5034123 may then install successfully.

However, as this is a clunky and somewhat involved process, with no guarantee it will work in the end, it seems a drastic step to us. Rather than go this route, we’d recommend hanging on for now to see what Microsoft has to communicate on this issue – speaking of which, we’ve got in touch with the company to find out. If we hear back, we will of course update this article.

While it’s far from ideal to be without a cumulative update – mainly because you’re lacking the latest security fixes – it’s probably the lesser of two evils right now. As opposed to messing with in-place upgrades and hoping, rather blindly (let’s face it), that this may fix whatever issue is triggering the installation failures.

Note that these Windows 11 installation problems were first observed just after the January update was released (two weeks back), but they were very scattered in nature – and now they are distinctly more commonplace. Hopefully Microsoft will be investigating the matter as we type this.

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Watch out Windows 11 users: Microsoft may be sharing your Outlook emails without you knowing – here’s how to stop it

It looks like Microsoft’s penchant for collecting its users’ data may get it in more trouble, with a worrying new report suggesting that it's sharing more information from emails sent by the new Outlook for Windows app than people may know.

This is particularly concerning as most people check their emails daily, to keep up with friends and family, or send important documents and information at work, and with the Outlook for Windows app now being the default program for emails in Windows 11, this discovery could impact a lot of people

MSPoweruser reports that the team behind ProtonMail, an end-to-end encrypted email service and competitor to Microsoft Outlook, has discovered the worrying scale of user data being collected by Outlook for Windows, which reportedly includes your emails, contacts, browsing history, and possibly even location data. 

ProtonMail’s blog post goes so far as to call Outlook for Windows  “a surveillance tool for targeted advertising”, a harsh comment, certainly, but people who downloaded the new Outlook for Windows app have encountered a disclaimer that explains how Microsoft and hundreds of third parties will be helping themselves to your data. 

It seems like the majority of the data is being used primarily for advertising purposes, with users having to opt out of sharing their data for each of the 772 companies manually. This means that by default you may be sharing a heck of a lot of information, and if you wish to opt out, the process is time-consuming and annoying. 

Here we go again … 

Microsoft has a rather dubious past of being quite greedy with user data. This time last year you might remember our report detailing serious privacy concerns users had with Windows 11, with the PC Security Channel uploading a YouTube video that demonstrated that before you even connect to the internet or open an app, Windows 11 was collecting and sending data to Microsoft – and possibly third-party servers.  

That being said, we should remember that ProtonMail is a direct competitor of Microsoft’s email apps and services, and the team behind it would be very keen to direct criticism at Outlook for Windows. ProtonMail is a service dedicated to user privacy and keeping users' email (as well as calendar, file storage, and VPN) encrypted, so we do have to keep in mind the team’s motives for highlighting this, as the company would want to make its privacy and security look much better than Outlook. 

We also have to consider the fact that Outlook for Windows is a free app, so you could argue that Microsoft can support the app and continue adding features by providing user data to paying third parties.  Regardless, while you can technically opt out of the data sharing, it’s still cheeky of Microsoft to have the opt-out option be a per-advertiser toggle click rather than a simple ‘reject all’ button. But, that doesn’t mean it’s impossible. 

Opt out as fast as you can!

If all of this has you concerned and itching to opt out entirely, we’ve got you covered. Head over to the General section of your Outlook for Windows settings and you should see an option called ‘Advertising Preferences’. When you click that you’ll see a large list of company names and toggles near their name set to ‘enable’. 

Unless you create a brand new Outlook email, from what we can tell there’s no single button that will deselect all of them, so you may have to set some time aside to sit down and deselect them all. Each advertiser has an option for you to read more about their privacy policies, and once you open that you’ll see another option to opt out. 

Microsoft Outlook

(Image credit: Future)

I created a new Outlook email account just to test it out, and the option to reject all did pop up when Outlook for Windows first opened, and I also have the option to deselect all the advertising preferences at once in the Settings page as well, though that might not appear for people who have already set up the app with an existing Outlook account. 

If sharing our data by default is the price we have to pay for free apps like Outlook for Windows, at least Microsoft seems to have made turning off that sharing easier than ProtonMail’s team have made out. Still, this shows that it’s well worth paying attention to user agreements and disclaimers for free apps, especially from Microsoft, so you know exactly how much of your data you’re sharing – and who has access to it.

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Don’t panic, iPhone users – Google Maps is still bringing Live Activities to your lock screen

Google announced around this time last year that it was working on the addition of Live Activities support to the Google Maps app for iPhone and iPads, and slated it for release later in 2023, but so far it still hasn’t been released. However, new assets found in the latest version in the app indicate that Google is still working on this feature, and the wait may soon be over.

The feature will display turn-by-turn directions on the Lock Screen and in the Dynamic Island of iPhone 14 Pro and iPhone 15 series handsets, providing users with real-time ETAs, directions for driving, biking, walking, public transit, and more kinds of navigation. Users can look forward to all of that in easy-to-read live notifications without having to unlock their phones and opening the app. 

I wonder if this feature will also be present on iPhone 16 and iPhone 16 Pro models’ Dynamic Islands, and would assume this would become standard for future iPhone models. It would also be nice to see a similar feature for Android devices (Dynamic Islands is a feature that’s exclusive to modern iPhones). 

Young woman using smartphone in Sydney

(Image credit: Getty Images)

A sign to keep your hopes up

A contributor at MacRumors, Aaron Perris, looked into the app’s assets after its most recent update, and found signs that users can remain hopeful that Google hasn’t given up adding these features to Google Maps on iPhone, despite the delay. 

This is reassuring, as while the new features were still in development as of August of last year, after that there were no strong indications that Google was pushing forward with it until now. MacRumours says that this recent discovery suggests that we might see the new feature soon. 

Apple has also opened up the Live Activities API for third-party iPhone app developers in iOS 16.1’s release. Developers have since made some handy apps and added some useful support features to existing apps, like DoorDash and United Airlines, thanks to the Live Activities API.

As an Android device user, I’m pretty jealous – this sounds like an awesome feature that makes it easier to get up and go, and stay on the move. It will make commuting with the help of your iPhone safer and more convenient, as well. I understand why iPhone users might be getting antsy after such a long delay and limited communication from Google, but it’s worth it for the Google Maps team to get it right.

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Microsoft swiftly fixes a Wi-Fi bug that caused havoc for some Windows 11 users

Microsoft has fixed a Windows 11 bug that was causing havoc for students across the globe.

The software giant confirmed that the problem – which meant that university Wi-Fi networks (and those at other educational establishments) failed to work for some students – was caused by patches KB5032288 and KB5033375.

The latter is the cumulative update for December in Windows 11, and the former is the preview version of that upgrade (unsurprisingly, as they are essentially the same thing).

The good news is that the solution came alongside the confirmation of the bug.

Microsoft got in touch with us directly to point out the fix, with the company also announcing on its release health status dashboard: “This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Restarting your Windows device might help the resolution apply to your device faster.”


Analysis: A swiftly delivered save

It’s great to see Microsoft move quickly with the fix here, as this was a pretty nasty issue for those students affected. It seems that it was mainly universities, businesses, and public Wi-Fi networks where this gremlin struck, with Microsoft telling us that it’s “not likely to occur on home networks” (though that doesn’t rule out the possibility completely).

At any rate, you don’t have to do anything to cure these Wi-Fi blues. The Known Issue Rollback means that Microsoft is rolling back the problematic part of the update, while leaving the rest of it in place (to redeploy that faulty bit at a later date, when it’s fixed up and no longer causing Wi-Fi woes).

The catch is that the issue rollback takes a bit of time to filter through to everyone, up to 24 hours as noted. However, that announcement was made late in the day yesterday, and all affected users should have the fix in around the next five hours or so, all being well. If you’re getting impatient, as Microsoft advises, you can try a reboot to surface the fix.

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