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Repairing Apple’s Vision Pro headset will cost almost as much as a new unit – unless you do this
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Pre-orders for Apple’s Vision Pro have officially opened, and with it, the company has released information on how much it’ll cost to repair the headset. 

Be prepared to shell a ton out of pocket because prices are astronomical if you don’t have an AppleCare Plus insurance plan. According to the official support page, repairs fall under two categories: “Cracked Cover Glass” and “Other Damage”. The former will have an estimated cost of $ 799 while the latter will run you a whopping $ 2,399. As AppleInsider points out, that’s about “70 percent of the price of a new [unit].” Keep in mind that the price tags listed here don’t include shipping or taxes so expect them to be even higher. Additionally, Apple will not fix the cover glass even if the damage was done accidentally. It appears the only damage they'll repair for uninsured owners is manufacturing defects.

Batteries can be serviced too but Apple doesn’t say how much it’ll cost. The only thing they say is that a technician will fix it “for a fee”. Also, it won’t replace a battery worn down from normal use as that type of degradation is not covered by the warranty.

Hope you have insurance

If you have AppleCare Plus for the Vision Pro, costs go down considerably, hardware coverage expands, and you’ll be given access to company experts.

Instead of paying $ 800 for glass repair, insured users will only have to pay $ 300. This covers accidental damage, as well. The same goes for other types of damages. Rather than paying a $ 2,400 bill, the price will drop down to $ 300. Battery service is considerably better under AppleCare Plus. Replacing the power supply will be free, but the battery must hold “less than 80 percent of its original capacity” otherwise the company will refuse.

As for the expanded hardware coverage, authorized technicians will repair accidental damage done to the headset an unlimited number of times, however, it will cost you $ 300 each time. What’s more, technicians will fix damaged accessories like the charging cable for an extra $ 30.

When it comes to the aforementioned experts, they will help you address any issues with the device's software. They’ll answer questions you may have on navigating visionOS, how to connect to Wi-Fi, and help you resolve issues relating to first-party apps. 

Expensive endeavor

AppleCare Plus for the Vision Pro is available as two separate plans: monthly and fixed term. The monthly plan costs you $ 24.99 while the fixed option will run you $ 499 for two whole years. If you plan on getting insurance, you can buy it with the headset at checkout or within 60 days after purchasing it online. So, there is a weird time limit to getting AppleCare Plus, but considering you may be looking at a $ 2,400 bill without insurance, you may be better off opting for it.

The Vision Pro is proving itself to be an expensive endeavor; not just because of repairs, but also due to the multitude of accessories. Extra batteries cost $ 200, travel cases are another $ 200, Zeiss Optical lens inserts start at $ 99, and the list goes on. A holder for the battery made entirely out of plastic is $ 50. Interested customers will need to make sure their wallets can handle such an investment or buckle under it.

If you’re looking for a cheaper VR headset, check out TechRadar’s list of the best VR headset deals for January 2024. 

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We could get a big Apple Vision Pro launch announcement this week
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Cast your mind back to June, and you'll remember that the Apple Vision Pro was unveiled in a blaze of publicity and hype at Apple's WWDC event – and seven months on, it seems that the mixed reality headset is finally going to go on sale.

According to Mark Gurman at Bloomberg (one of the more reliable Apple tipsters), a full launch is now “imminent”, and stock is now apparently on its way to warehouses, and from there will be sent to Apple Stores.

Gurman goes on to say that the headset is likely to be available to buy in February, and that Apple may well make some kind of announcement to that effect this week – in part to draw attention away from all the news coming out of CES 2024.

Selected representatives from Apple Stores are being given training on how to demonstrate and sell the Vision Pro, according to Gurman, with training meetings for all retail staff planned for January 21.

Store sales and spatial video

A person using an Apple Vision Pro headset. There are multiple virtual displays in front of them, as well as a virtual keyboard.

(Image credit: Apple)

While Apple has told us a lot about the Vision Pro, there are also still plenty of questions surrounding it – not least how Apple will set pricing internationally. We know in the US the device will start at $ 3,499, which is about £2,755 / AU$ 5,225 with a straight conversion.

Since June, we've seen leaks of the software interface that we can expect, as well as hints at how the expensive gadget could be set up in stores. It's possible that buyers will have to pick up the headset in a physical store, even if they order online, so that it can be correctly fitted (and so users can get some basic training for how to operate it).

In December, TechRadar was one of the publications invited to take a look at how spatial video works in the Apple Vision Pro. Support for the 3D video format, which you can capture if you have an iPhone 15 Pro or an iPhone 15 Pro Max, could be one of the biggest selling points of the mixed reality headset.

We're very much looking forward to getting our hands on (and our heads into) the Apple Vision Pro, so stay tuned for our full review. This is a major new product category for Apple – although a second headset is apparently already on the way.

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Fed up with Windows 11’s Copilot already? Then you won’t like this leak which suggests the AI could be inserted into File Explorer
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Windows 11 might soon witness Copilot coming to File Explorer, or in other words, the folders on your desktop that you use to interact with files on a daily basis.

The theory is that Microsoft could be planning to bring the Copilot AI to these folders based on a line of code uncovered by a leaker on X (formerly Twitter).

PhantomOfEarth made the revelation in a tweet that noted there’s a new feature called ‘CopilotFEContextMenu’ present in test builds of Windows 11 which can be enabled using a special configuration tool. (Not that there’s any point in doing so, as the feature doesn’t do anything yet – it’s just a signal of Microsoft’s potential intentions here).

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As the name suggests, this would appear to hint at a context menu option. In other words, when you right click a file in a folder, a choice relating to Copilot will be present in the menu that pops up.

As theorized, it might be a ‘Send to Copilot’ option that passes the file to the AI, whereupon you’ll presumably get the assistant popping up offering further choices (summarizing a document, for example).

Analysis: No surprises, but maybe alarms for some

All of this is mere speculation, of course, at this point, and lines of code in the background are the very earliest of signs that something is happening around a potential feature.

However, it’d be no great surprise to see Copilot integrated into File Explorer in this way, as it makes sense to have a convenient option to invoke the AI when you want it to work with a specific file.

Certainly, Microsoft has made no secret that it’s massively focusing on pushing AI across all its products, including Windows. Only yesterday we saw that Microsoft is ushering in a new key for the keyboards of Windows PCs – a move mirroring the introduction of the Windows key itself nearly 30 years ago.

Think about it for a moment: that’s how important Copilot is, in that it gets a dedicated key in the same vein as the key named after the operating system itself.

It’d be a shock if Microsoft wasn’t planning to introduce Copilot to other parts of the Windows 11 interface, frankly, and we can certainly expect further ways of invoking the AI across the desktop in the future – alongside the ability to directly summon Copilot from the keyboard as mentioned.

The best that those who aren’t so keen on Copilot can hope for is that they get ways to turn off the AI assistant across the board in Windows 11.

Via Neowin

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4 reasons why this AI Godfather thinks we shouldn’t be afraid
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Don't you hate it when the godfathers disagree? 

On one side, we have former Google scientist Dr. Geoffrey Hinton warning that we're going too fast and AIs could ruin everything from jobs to truth. On the other side, we find Meta's Yann LeCun.

Both scientists once worked together on Deep Learning advancements that would change the world of AI and triggered the flurry of advancements in AI algorithms and large language models that brought us to this fraught moment.

Hinton delivered his warning earlier this year to The New York Times. Fellow Turing Award-winner LeCun largely countered Hinton and defended AI development in a wide-ranging interview with Wired's Steve Levy.

“People are exploiting the fear about the technology, and we’re running the risk of scaring people away from it,” LeCun told Levy.

LeCun's argument, which in its TLDR form is something making to, “Don't worry, embrace AI,” breaks down into a few key components that may or may not make you think differently.

Open is good

I particularly enjoyed LeCun's open-source argument. He told Levy that if you accept that AI may end up sitting between us and much of our digital experience, it doesn't make sense for a few AI powerhouse companies to control it. “You do not want that AI system to be controlled by a small number of companies on the West Coast of the US,” said LeCun.

Now, this is a guy who works as Meta's Chief AI Scientist. Meta (formerly Facebook) is a big West Coast company (which recently launched its own open-source LLM LLAMA 2). I'm sure the irony is not lost on LeCun but I think he may be targeting OpenAI. The world's leading AI purveyor (maker of ChatGPT and DALL-E, and a major contributor to Microsoft's CoPilot) started as an open and non-profit company. It's now getting a lot of funding from Microsoft (also a big West Coast company) and LeCun claims OpenAI no longer shares its research.

Regulation is probably not the thing

LeCun has been vocal on the subject of AI regulation but maybe not in the way you think. He's basically arguing against it. When Levy asked about all the damage an unregulated and all-powerful AI could do, LeCun insisted that not only are AIs built with guardrails but if these tools are used in industry, they'll have to follow pre-existing and rigid regulations (think the pharmaceutical industry).

“The question that people are debating is whether it makes sense to regulate research and development of AI. And I don't think it does,” LeCun told Wired.

AGI isn't near

There's been a lot of talk in recent months about the potential for Artificial General Intelligence (AGI), which may or may not be much like your own intelligence. Some, including OpenAI's Sam Altman, believe it's on the near horizon. LeCun, though is not one of them.

He argued that we can't even define AGI because human intelligence is not one thing. He has a point there. My intelligence would not be in any way comparable to Einstein's or LeCun's.

You want AI to be smarter than you

There's little question in LeCun's view that AIs will eventually be smarter than humans but he also notes that they will lack the same motivations as us. 

He likens these AI assistants to 'super-smart humans” and added working with them might be like working with super-smart colleagues.

Even with all that intelligence, LeCun insists that these AIs won't have human-like motivations and drives. Global Domination won't be a thing for them simply because they're smarter than us. 

LeCun doesn't discount the idea of programming in a drive (a superseding goal) but sees that as “objective-driven AI” and since part of that objective could be an unbreachable guardrail, the safeguards will be baked in.

Do I feel better? Is less regulation, more open source, and a firmer embrace of AI mediation the path forward to a safer future? Maybe. LeCun certainly thinks so. Wonder if he's spoken to Hinton lately.

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This scary AI breakthrough means you can run but not hide – how AI can guess your location from a single image
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There’s no question that artificial intelligence (AI) is in the process of upending society, with ChatGPT and its rivals already changing the way we live our lives. But a new AI project has just emerged that can pinpoint the location of where almost any photo was taken – and it has the potential to become a privacy nightmare.

The project, dubbed Predicting Image Geolocations (or PIGEON for short) was created by three students at Stanford University and was designed to help find where images from Google Street View were taken. But when fed personal photos it had never seen before, it was even able to accurately find their locations, usually with a high degree of accuracy.

Jay Stanley of the American Civil Liberties Union says that has serious privacy implications, including government surveillance, corporate tracking and stalking, according to NPR. For instance, a government could use PIGEON to find dissidents or see whether you have visited places it disapproves of. Or a stalker could employ it to work out where a potential victim lives. In the wrong hands, this kind of tech could wreak havoc.

Motivated by those concerns, the student creators have decided against releasing the tech to the wider world. But as Stanley points out, that might not be the end of the matter: “The fact that this was done as a student project makes you wonder what could be done by, for example, Google.”

A double-edged sword

Google Maps

(Image credit: Google)

Before we start getting the pitchforks ready, it’s worth remembering that this technology might also have a range of positive uses, if deployed responsibly. For instance, it could be used to identify places in need of roadworks or other maintenance. Or it could help you plan a holiday: where in the world could you go to see landscapes like those in your photos? There are other uses, too, from education to monitoring biodiversity.

Like many recent advances in AI, it’s a double-edged sword. Generative AI can be used to help a programmer debug code to great effect, but could also be used by a hacker to refine their malware. It could help you drum up ideas for a novel, but might assist someone who wants to cheat on their college coursework.

But anything that helps identify a person’s location in this way could be extremely problematic in terms of personal privacy – and have big ramifications for social media. As Stanley argued, it’s long been possible to remove geolocation data from photos before you upload them. Now, that might not matter anymore.

What’s clear is that some sort of regulation is desperately needed to prevent wider abuses, while the companies making AI tech must work to prevent damage caused by their products. Until that happens, it’s likely we’ll continue to see concerns raised over AI and its abilities.

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Microsoft has cured this Windows 11 printer nightmare – but the fix might surprise you
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Windows 11 users (as well as those on Windows 10) have been experiencing weirdness around a frustrating bug with printers, but the good news is that there’s now a fix.

The bad news is that it’s not quite a straightforward solution, as rather unusually, Microsoft requires the installation of a standalone troubleshooting utility in order to facilitate repairs.

As we’ve previously reported, the problem is that PCs are getting the HP Smart app installed when they haven’t got an HP printer connected – or even a printer at all, in some cases – and printers are being renamed as a specific HP LaserJet (whatever their model).

As a result of this, some functionality is failing to work with affected printers, and there’s been quite a lot of head scratching going on (especially for those who don’t have a printer at all, who are apparently suffering at the hands of the Microsoft Print to PDF icon being renamed).

At any rate, the fix is here as noted, but you’ll have to download the aforementioned troubleshooting tool from Microsoft and run it.

This will reverse any printer renaming which has taken place, and reinstate the correct icons for printers, and uninstall the HP Smart app if it shouldn’t have been installed.

You can check out Microsoft’s support page for the full instructions on how to use the tool here.

Analysis: Metadata issue confirmed

The theory behind this bug was that the printer weirdness was happening because of incorrect metadata supplied in a Windows update, which led to printers being wrongly identified as an HP LaserJet.

It seems that idea was bang on as the tool which brings in the fix is called the ‘Microsoft Printer Metadata Troubleshooter.’

Normally, we’d expect the fix to be piped through via Windows Update, so as noted, it’s rather unusual to have to go through a separate download. It’s a slightly clunky process, in short, but at least it is a fix, which was much-needed for some folks, because in some cases, this bug could prevent functions beyond basic printing from working.

Via Tom's Hardware

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Microsoft is getting desperate for more Bing users – but this annoying Edge pop-up is definitely not the way to go about it
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It seems Microsoft is up to its old tricks in trying to push people into using its products, once again, and this time the play is to persuade Edge users to switch their search engine to Bing.

As Windows Central spotted, developer Brad Sams (of Stardock fame) brought our attention to Microsoft’s latest bout of “anti-user behavior” in a post on X (formerly Twitter).

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Sams uses the Edge browser, but was prompted to switch to Bing as the default search engine rather than Google, as you can see in the above screenshot.

This is not the first time Microsoft has been promoting Bing in such a manner, alongside driving other services including Edge itself and OneDrive. (Search for a new browser in Edge, for example, and you’ll get a banner telling you there’s no need to download a different web browser, and the various reasons why).

The Bing search engine continues to struggle for market share against the might of Google, with Microsoft’s creation securing only 3.2% of the market as of November 2023, according to Statcounter.

Analysis: Bing headway – or lack of it

Microsoft hoped that Bing Chat, its AI now-renamed Copilot, would help to swell the ranks of Bing search users when it was launched early this year – but as we can see, that hasn’t happened. The Bing search engine had a 3% share at the beginning of 2023 going by Statcounter’s figures, so has notched that up 0.2% over the course of the year – a pretty miniscule uptick.

It’s safe to say, then, that the AI angle has not panned out for Bing search, although Microsoft has now started thinking about what its various products can do for Copilot, rather than what the chatbot can do for those products. (Witness the debut of Copilot in Windows 10, driving user numbers of the AI forward, rather than keeping Copilot as a carrot to drive migration to Windows 11).

At any rate, whatever piece of Microsoft’s vast jigsaw of products and services we’re talking about, we don’t want to see prompts in Edge, or Windows 11, or anywhere else, trying to twist the arms of users to switch to another Microsoft creation.

And fair enough, Google does this kind of thing too, pushing Chrome and its own search – but not as often as Microsoft in our experience. Can we please lay off the various prompts for 2024, Microsoft? Because if anything, throughout 2023 they seem to have become more prevalent again.

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Windows 11 24H2 reference spotted – does this mean no Windows 12 next year?
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While the rumor mill has been putting some stock in the idea that the next version of Microsoft’s operating system will be called Windows 12, and it’s expected to turn up next year, a little doubt has now sprung up around this.

Regular leaker @XenoPanther on X (formerly Twitter) was digging around in Windows (policy definitions, pretty dry stuff) and stumbled upon a reference to ‘Windows 11 24H2.’

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As the leaker notes, this could be a typo, as the references seem to skip from Windows 11 22H2 to 24H2, so maybe this is supposed to read 23H2?

If it is correct, though, it’s an early indication that the next version of Microsoft’s OS will be the 24H2 update for Windows 11 – rather than Windows 12 as rumored.

In other words, Windows 12 may not be coming next year, or at least that’s the conclusion some folks are rapidly drawing on social media thanks to this leak.

Analysis: Possible placeholder?

Putting the possibility that this is a mistake to one side – which it certainly could be – jumping to conclusions really is premature here. Even if it isn’t an error, a mere mention of Windows 11 24H2 could be a placeholder name for next year’s release, of course.

It is, however, at least a suggestion that Microsoft might not be going for a whole new version of Windows for next year after all.

That said, we’re not convinced of that by any means, as there have been quite strong signs that a next-gen Windows should be inbound in 2024. That includes most recently Taiwan’s The Commercial Times reporting on a new generation of Windows popping up in June of next year, and a bit further back, we witnessed an Intel exec talking about next-gen Windows for 2024.

Note carefully, though, that no one actually mentions Windows 12 as the name – instead, less specific terms like 'next-gen Windows' are employed.

It’s likely even Microsoft itself hasn’t decided on the final name yet, and so calling the next version Windows 11 24H2 could be a placeholder for next-gen Windows – which might end up being named Windows 12 – as much as it is a possible sign that Windows 11 will stick around for another year and another annual update.

We’ve previously bet on a future version of Windows being renamed due to its strong focus on AI (Windows Copilot, perhaps, even though Microsoft already used that name, or Windows AI even?). Whenever AI hits big-time for the OS, Microsoft will rename it accordingly to reflect that, we reckon – although in fairness, from the speed of Copilot development so far, that probably won’t be next year.

Via Windows Latest

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Report: OpenAI’s GPT App store won’t arrive this year
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The hits keep on coming at OpenAI. After dismissing CEO and Co-Founder Sam Altman, inviting him back, and reinstating him as CEO just a few days ago, the ChatGPT developer is apparently pulling back, at least temporarily, on its plans for a GPT Store.

Earlier this month during the first OpenAI Dev Day, Altman introduced the concept of “GPTs”, basically custom versions of the ChatGPT generative AI model. These bespoke versions would use custom data and therefore do what you wanted them to do. They'd be less generally smart, like the current ChatGPT that turned 1 this week, and much more specifically smart to your needs. Perhaps the most exciting part of this announcement was that you'd be able to post and buy these custom GPTs in an online GPT Store.

Now, Axios is reporting based on a developer memo it obtained that OpenAI is pressing pause on the GPT Store launch at least until early 2024. In the memo, according to the report, OpenAI wrote, “While we had expected to release it this month, a few unexpected things have been keeping us busy!“

That comment, if real, might be a nod toward the tumult that consumed OpenAI over the last two weeks.

A new beginning

Of course, all that is in the past now. On November 29, Altman posted a message on the company blog praising his team and even holding out an olive branch to former board member and computer scientist Ilya Sutskever who may have promoted the fire drill that prompted Altman's removal.

“I love and respect Ilya, I think he's a guiding light of the field and a gem of a human being. I harbor zero ill will towards him,” wrote Altman on Wednesday.

Perhaps notably, Altman made no mention of “GPTs” or the GPT store in his post. Instead, he focused significant attention on AI safety, writing the company has three immediate priorities and listing this as the first: “Advancing our research plan and further investing in our full-stack safety efforts, which have always been critical to our work.”

There's no indication in the reported memo that OpenAI is pausing GPTs work or really any part of its march toward Artificial General Intelligence (AGI), of which Altman writes, “One of the most important things for the team that builds AGI safely is the ability to handle stressful and uncertain situations, and maintain good judgment throughout.”

Assuming this pause memo is real, the delay to early 2024 is just a matter of a few months. Knowing OpenAI and the rapid development pace of ChatGPT and the large language model (LLM) powering it, the delay could shrink to weeks.

All told, it's back to AI business for OpenAI.

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This Windows app could soon let you use your phone as a webcam
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Right now, there’s no need to use one of the best webcams to record yourself in video calls and meetings, as there are plenty of third-party apps that let you use your phone as a webcam. Even Apple has got in on the act with its Continuity Camera system, and it now seems that Microsoft also wants a slice of the pie.

According to Android Authority, Microsoft is working on adding this functionality to its Phone Link app that helps connect Android phones to Windows. That could be a major boost to anyone who doesn’t want to spend money on a webcam when they already have excellent cameras built into their smartphone.

Android Authority claims that code in the 1.23102.190.0 version of the Phone Link app gives the game away. The outlet has spotted code strings that reference setting up a camera stream on your computer, with controls allowing you to switch to the front or back cameras, enable Do Not Disturb, and more.

As well as that, there look to be a raft of video effects that you might be able to apply, ranging from HDR and night modes to soft focus, image stabilization, face retouching, and more. There’s also an 'auto-framing' feature that sounds similar to Apple’s Center Stage.

Plenty of competition

Apple's Craig Federighi demonstrating Continuity Camera in macOS Ventura at WWDC 2022.

(Image credit: Apple)

Phone Link can already access your camera, but in its current state this just mirrors video-calling apps on your phone. The new code, on the other hand, suggests that Microsoft is working to bring video-conferencing functionality into Phone Link itself.

It’s not known which devices this feature will be available on, but Android Authority speculates that it could end up being limited to products that include Phone Link as a system app. That would include a number of the best Samsung Galaxy phones, as well as the OnePlus 11 running Android 14, for example.

When – or if – this feature does launch, it’ll face some stiff competition. For instance, the Camo app is a superb tool for using your phone as a webcam, and contains a ton of fine-grained control for perfecting your videos. Microsoft will need to work hard to overcome that challenge.

Stepping back for a moment, there’s no guarantee that this feature will eventually make it into Phone Link. It could be that Microsoft is simply experimenting with it, and might scrap the feature before launch. Time will tell, but if Microsoft can do what Apple has done with Continuity Camera it could be a great addition for Windows and Android users.

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