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Yahoo closes email service in China as it lowers curtain on the country
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Yahoo has completely ceased its operations in China now that web services company has ended support for its email service in the country.

In a recent email sent out to customers, the company explained that it would soon close Yahoo Mail in China while advising them to switch to an alternative email service as soon as possible. Yahoo also recommended that users download their contacts, schedules and other important data before its email service closed for good in the country.

In an FAQ page on its site, Yahoo explained why it decided to end support for Yahoo Mail in China citing the country's new privacy regulations as the main reason, saying:

“In recognition of the increasingly challenging business and legal environment in China, including new privacy regulations, Yahoo services will no longer be accessible from mainland China. In all other regions, Yahoo features will continue to function as expected and there will be no changes to Yahoo Mail account, emails, photos or other inbox content for users globally.”

Leaving China

With the shuttering of Yahoo Mail, the company is now no longer operating at any capacity in China. This is because it ended support for its other services in the country back in November of last year at the same time China's Personal Information Protection Law (PIPL) came into effect.

Under PIPL, global businesses are required to regulate the storage and privacy of their data in a way that meets the demands of the Chinese government. However, the new law is both precise and vague at the same time which has made operating in the country much more difficult for global businesses.

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> Microsoft shuts down LinkedIn in China

> China blocks Signal – here's what you need to know

> China now has over a billion citizens connected to the internet

While Yahoo's search engine hasn't been available in China for years, the company closed its original email service back in 2013. The year before though, Chinese ecommerce giant Alibaba bought a 20 percent stake in the firm and was responsible for managing the Chinese mail migration while still using the Yahoo brand under a tech and IP cross-licensing deal.

Yahoo isn't the only big company leaving the country though as Microsoft shut down LinkedIn in China back in October citing similar reasons.

Via The Register

TechRadar – All the latest technology news

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Zoom is getting into the customer service business
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Zoom has announced an expansion into customer service with a new expansion on its Zoom Video Engagement Center offering. 

Perhaps unsurprisingly, Zoom Contact Center is still built around video conferencing calls, letting companies quickly interact with customers but it's not limited to it. 

The goal is to streamline everything that goes into customer service into one tool, easily accessible and usable by operators and mangers alike, with customers able to integrate Contact Center directly into their current workflows. 

Zoom Contact Center

At launch, Contact Center will have over 100 features for every involved, including agents, supervisors, and administrators. Zoom is also planning a bevvy of future updates, including deeper support for CRM tools. 

Zoom Contact Center is launching in the US and Canada first with unspecified international markets to follow later in 2022. 

“Previously, contact center infrastructure was complex to deploy, expensive to operate, and time-intensive to upgrade. Zoom Contact Center was carefully designed to meet the needs of the modern agent and end customer, both of which expect a personalized, digital, and effective contact center experience,” said Zoom's Oded Gal.

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>This new Zoom feature could save you from an embarrassing blunder

>Zoom on Mac may be recording you even when you're not using it

>DocuSign and Zoom want to finish off face-to-face document signings for good

Zoom was a clear winner from the pandemic, which forced workforces across the globe into working from home. 

The company's stock started 2020 at around $ 73 before reaching a record high of $ 559 on October 12. Now, Zoom trades at around $ 126, far below its record high, as people return to offices. 

Zoom has also been under intense pressure from Microsoft, which moved quickly to expand Teams to companies across the globe, many (or maybe all) of which have a pre-existing relationship with Microsoft. 

TechRadar – All the latest technology news

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One of the biggest proxy service providers just launched a VPN
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The web data platform and proxy service Bright Data (formerly Luminati) has announced the release of its new completely free VPN service.

BrightVPN aims to disrupt the traditional VPN market by offering the same features as paid, subscription-based VPNs while remaining 100 percent free to its users.

Also, unlike traditional VPN services, no email or account is needed to use BrightVPN which means its users retain complete anonymity.

BrightVPN

In addition to being completely free to use, BrightVPN requires zero technical skills and its VPN client can be downloaded, installed and used to further protect your privacy online in just 40 seconds.

The new VPN service stays true to Bright Data's mission to make the web more transparent to all by enabling users to reach any website, in any country while avoiding both regional and other reasons for site blockages. BrightVPN is powered by the company's extensive infrastructure which is currently used by more than 10,000 customers including several Fortune 500 firms.

By installing and using Bright Data's VPN, users become part of a larger crowdsourcing network that allows researchers and companies to easily access public web data for multiple purposes. However, as part of the company's commitment to transparency, BrightVPN allows users to see and control which sites are accessed by Bright Data with settings that allow them to control when they allow their IP address to be used and even grant or deny access to specific sites.

Users looking for an alternative to costly premium VPNs or less reputable free VPN services, can download BrightVPN here to remain anonymous online and protect their IP address from being tracked for commercial reasons.

We've also featured the best VPN, best business VPN and best proxy services

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