You may remember that Microsoft introduced a new Outlook app for Windows 11 (and Windows 10) at the end of last year, though plenty of users have stuck it out and held onto the ‘classic’ Outlook email app. If you aren’t willing to move over to the new app but don’t want to be left behind, don’t fret – Windows Copilot, Microsoft’s AI assistant, is finally coming to the older app.
Yes, this is a major feature that diehard old Outlook users won’t miss out on. According to a blog post, Microsoft stated that the classic Outlook app will get a trio of Copilot features: Summarize, Coaching, and Draft.
The Summarize option will be available in the top-right corner when you’ve got an email thread open. As you might guess, it gets Copilot to summarize the main points of that thread.
Coaching will offer tips on how to write the perfect email and hit the right tone in the message, as well as considerations such as clarity of the writing. That’s about honing an email you’ve already written, whereas Draft will let Copilot take the reins and create the entire email on the basis of a few prompts. You can then edit the results naturally as necessary.
With these AI-powered features on tap, you can still cling to the original Outlook app without missing out on some very useful time-saving functionality.
In the blog post, Microsoft also noted that there are plans in place to add more Copilot features to the classic Outlook app for Windows in the near future. We assume these inbound features will debut on the new Outlook app first, then possibly the Mac version and even the mobile app, before reaching the classic Outlook app.
The reason for this is doubtless to persuade people to move over to the newer app by holding off on introducing new features to the old client. So, if you are planning to stay rooted in the classic Outlook, you may be in for a long wait as fresh features are drip-fed into the other app versions.
Microsoft says that new Copilot features are expected to arrive in the classic Outlook app in the next 3 to 12 months, so at least you’ve got something to look forward to in the next year or so!
Windows 11 and Windows 10 users are being forced to upgrade to a new version of Microsoft’s built-in email app, with the Mail app becoming Outlook.
Windows Latest highlighted the situation whereby this happened to the tech site – and when we opened Mail, it was the same deal for us (albeit the upgrade process happened in a different way – we’ll come back to that shortly).
This new Outlook web app replaces both of those clients, and before they knew it, Windows Latest was looking at the new app rather than the old Mail client. The all-in-one replacement has a fair few changes from the Mail app, as we’ve explored before.
Now, this isn’t an irreversible change, though – not yet, because there is a slider top-left of the app window which says ‘New Outlook’ and if you switch it off, you’ll be sent back to the old Mail app.
That said, when doing this, Microsoft warns you that while you can switch back now, you will be returned to the new Outlook in the future. So that forced upgrade is coming soon, and it will be irreversible.
Analysis: Gloomy Outlook – cloudy with a chance of ads
We hadn’t opened the Mail app for some time, so upon reading Windows Latest’s tale, we tried it – and indeed we got a small message: “A newer version of Outlook is required to continue. Outlook will now check for updates.”
Our Mail client was then automatically upgraded to the new web Outlook, just as with Windows Latest. We weren’t treated to the fancier (graphical) pop-ups the tech site experienced though – we just got a simple text-based dialog box. (Possibly because the PC we were on is still running Windows 10)
So, it seems this is a wide rollout of the forced upgrade, albeit it as noted, a change that can be temporarily rescinded – although later this year, you will be transferred to the new Outlook email app, whether you want it, or not.
Why aren’t people keen on the new email client? Well, it’s a whole different layout, and change can take some getting used to, as always. Others seem to be complaining that it diverts important messages away from the main inbox (’Focused’ pane) too readily. However, the biggest stumbling block for many is that the new Outlook has adverts, apparently, although those with a Microsoft 365 subscription don’t see them (we have the latter, so weren’t bothered by adverts).
Certainly, adverts is a nasty sting in the tail, but you may just have to get used to them if you’re not an Office (sorry, Microsoft 365) subscriber. Microsoft’s constantly experimenting with using more ads or promotional tactics in Windows 11 (and 10) sadly, and increasingly it seems that’s something we’ll have to live with.
Microsoft has set a date to remove the Mail and Calendar applications at the end of the year from Windows 11, as well as dropping the apps from the Microsoft store. The company will also stop putting out updates or support once the year is out. So, if you haven’t moved over to Outlook, you’ve got until December 31, 2024 to do so.
You may notice in the coming weeks a little pop-up will appear when you open the Mail or Calendar app trying to nudge you over to the Outlook app and give it a go if you haven’t already. Of course, Windows 11 devices released in 2024 will come with the updated Outlook app as the default mail app, so if you’re working on a new machine you’re likely already using Outlook.
You’ll still have the option to ignore the prompt and carry on with Mail and Calendar, but only until the end of the year. If you’re still keen to stick with them, you will have to make sure they’re already installed and up to date on any device you plan to be using them on (like your home computer, work set up, personal laptop and so on).
Sticking with it
Do bear in mind that you won’t be receiving any security updates or bug fixes once the cut-off point passes, and there’s no guarantee after the fact that Microsoft won’t bin them off entirely soon after.
Users are still on the fence when it comes to embracing Microsoft Outlook, with some eager to get to know the updated interface and others adamant about not moving away from the familiar Mail and Calendar apps. Either way, you don’t seem to have much choice, and having yet another message from Microsoft pop up to encourage them to move to their newer software may not go down with users who are already sick of Microsoft's nagging.
It looks like Microsoft’s penchant for collecting its users’ data may get it in more trouble, with a worrying new report suggesting that it's sharing more information from emails sent by the new Outlook for Windows app than people may know.
This is particularly concerning as most people check their emails daily, to keep up with friends and family, or send important documents and information at work, and with the Outlook for Windows app now being the default program for emails in Windows 11, this discovery could impact a lot of people
MSPoweruser reports that the team behind ProtonMail, an end-to-end encrypted email service and competitor to Microsoft Outlook, has discovered the worrying scale of user data being collected by Outlook for Windows, which reportedly includes your emails, contacts, browsing history, and possibly even location data.
ProtonMail’s blog post goes so far as to call Outlook for Windows “a surveillance tool for targeted advertising”, a harsh comment, certainly, but people who downloaded the new Outlook for Windows app have encountered a disclaimer that explains how Microsoft and hundreds of third parties will be helping themselves to your data.
It seems like the majority of the data is being used primarily for advertising purposes, with users having to opt out of sharing their data for each of the 772 companies manually. This means that by default you may be sharing a heck of a lot of information, and if you wish to opt out, the process is time-consuming and annoying.
Here we go again …
Microsoft has a rather dubious past of being quite greedy with user data. This time last year you might remember our report detailing serious privacy concerns users had with Windows 11, with the PC Security Channel uploading a YouTube video that demonstrated that before you even connect to the internet or open an app, Windows 11 was collecting and sending data to Microsoft – and possibly third-party servers.
That being said, we should remember that ProtonMail is a direct competitor of Microsoft’s email apps and services, and the team behind it would be very keen to direct criticism at Outlook for Windows. ProtonMail is a service dedicated to user privacy and keeping users' email (as well as calendar, file storage, and VPN) encrypted, so we do have to keep in mind the team’s motives for highlighting this, as the company would want to make its privacy and security look much better than Outlook.
We also have to consider the fact that Outlook for Windows is a free app, so you could argue that Microsoft can support the app and continue adding features by providing user data to paying third parties. Regardless, while you can technically opt out of the data sharing, it’s still cheeky of Microsoft to have the opt-out option be a per-advertiser toggle click rather than a simple ‘reject all’ button. But, that doesn’t mean it’s impossible.
Opt out as fast as you can!
If all of this has you concerned and itching to opt out entirely, we’ve got you covered. Head over to the General section of your Outlook for Windows settings and you should see an option called ‘Advertising Preferences’. When you click that you’ll see a large list of company names and toggles near their name set to ‘enable’.
Unless you create a brand new Outlook email, from what we can tell there’s no single button that will deselect all of them, so you may have to set some time aside to sit down and deselect them all. Each advertiser has an option for you to read more about their privacy policies, and once you open that you’ll see another option to opt out.
I created a new Outlook email account just to test it out, and the option to reject all did pop up when Outlook for Windows first opened, and I also have the option to deselect all the advertising preferences at once in the Settings page as well, though that might not appear for people who have already set up the app with an existing Outlook account.
If sharing our data by default is the price we have to pay for free apps like Outlook for Windows, at least Microsoft seems to have made turning off that sharing easier than ProtonMail’s team have made out. Still, this shows that it’s well worth paying attention to user agreements and disclaimers for free apps, especially from Microsoft, so you know exactly how much of your data you’re sharing – and who has access to it.
Microsoft has given Windows 11’s desktop email app, Outlook, a major revamp with the addition of Apple iCloud functionality for people who use iPhones or other Apple devices, plus other features. This upgrade is available to all Windows 11 users and you can add your iCloud account to your Outlook app by doing the following:
1. Click the cog icon in your Outlook menu, which should open your Email accounts setting. This is where you can see all of the accounts that are connected to your Outlook and manage them.
2. Select Add account and sign into your Apple iCloud account. This should connect your iCloud account.
The Outlook app had supported Apple’s email service in the past before Windows 11’s launch, but according to Windows Latest, Microsoft is in the process of deploying a new Outlook app in place of the old one. Apparently reception has been lukewarm from users, but Microsoft is adding lots of new features with every new version.
One of the biggest complaints users have with the renewed Outlook app has been that it launches in a web wrapper. The old app was a fully functional UWP app, with both online and offline support. However, the new app only got offline support very recently. User complaints about the new app persist, and Microsoft is continuing to develop the app to hopefully improve users’ experiences and improve their opinion of the new app.
The latest in a string of new developments
This development follows shortly after Microsoft also added compatibility with Gmail, Google Calendar, and contacts to Outlook. iCloud support is also now available to all Windows 11 users, and Microsoft is reportedly working on extending offline support for more parts of the Outlook app, including events and Calendar.
One feature that users have to look forward to as part of Microsoft’s new Outlook is being able to RSVP to meetings. Windows Latest spotted this as an upcoming update in the Microsoft 365 roadmap, which details what Microsoft has in store for various Microsoft 365 apps. This will help users receive information about the nature of any specific meeting and better decide if they would like to attend. This development is expected to debut in March 2024.
Another feature that has been added will help users understand their meetings and schedules. Microsoft explained on its Tech Community blog that users will be able to track declined meetings better in the Outlook calendar. This will be useful for many users, especially those who have overlapping or densely-packed meetings, and want to better understand what they are and aren’t attending.
How to turn on visibility for declined meetings
The above is now available within the most up to date version of Outlook, but is disabled by default. You can enable it through the following steps:
1. Open the Outlook app.
2. Go to: Settings > Calendar > Events & Invitations > Save declined events
3. Tick (Click) the Show declined events in your calendar box.
This should turn on the feature and declined meetings should begin to be displayed in your Calendar.
In order for a meeting to be classified as declined, you will have to have declined the meeting in all Outlook clients and Teams, with the exception of the original Windows Outlook client.
It’s going to take a little more to win over Windows users it seems, but these seem like some solid steps. These are available to all Windows 11 users with a valid copy of Outlook as far as we know and if you don’t have these features yet, you may need to update your Outlook app. It is to be confirmed if this extends to free users who use Outlook online.
Microsoft plans to shut down its Mail and Calendar apps and merge the two into an updated Outlook for Windows, and use this as an opportunity to introduce more artificial intelligence features.
In a blog post from Microsoft earlier this month, the company noted that Windows 11 devices that will be shipped next year will include the new Outlook for Windows as the default mailbox app. The updated Outlook will include both mail and calendar tools that will eliminate the need for the respective Mail and Calendar apps: so you’ll just use the newer Outlook instead.
The Register notes that the Mail and Calendar apps will still be available to download through the Microsoft Store up to the end of 2024, but the move doesn’t seem to be a popular decision going by reactions online – and tweet from a systems engineer and Office 365 specialist Michael Reiners suggests that Microsoft might be rethinking the plan, or at least the timing.
The tweet below shows a screenshot of an email or memo from Microsoft that says “We are reevaluating the timing and implementation of this change and will provide updated information shortly.”
#Microsoft ‘reevaluating the timing…’ of replacing the inbox Mail and Calendar apps in Windows 11 with the New Outlook for Windows.The backlash _over the weekend_ prompted this…wow. ;)@thurrott @maryjofoley @bdsams pic.twitter.com/NirvDCOui2June 19, 2023
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It's unclear why the tech giant is hesitant to roll out these changes, and the company has not responded to a request for comment from the Register as of yet.
Microsoft is giving users a chance to look at the latest Outlook for Windows. If you’d like to give it a try head over to the Mail and Calendar app and hit the 'Try the new Outlook' toggle. Merging the mail and Calendar Capabilities into Outlook is part of Microsoft’s larger One Outlook plan laid out in 2020 to create a single Outlook for PCs, Macs, and the web.
These changes present an opportunity for Microsoft to implement AI into Outlook, and hopefully streamline everyday tasks within mail and calendar capabilities, in a similar way to how Google has introduced Bard and generative AI into the Google Workspace.
Whether you're for AI integration into your daily workspace, it seems like that is the direction companies like Microsoft and Google are adamant to head towards. It would be interesting to see exactly how Microsoft plans to introduce artificial intelligence to declutter and improve your task management.
Google and Microsoft have come a step closer to becoming amicable with the announcement that their respective calendar apps will become a whole lot more interoperable in a bid to keep users organized whichever service they decide to use.
A support page details how “users in both systems share their availability status so everyone can view each others' schedules.”
Furthermore, changes are being rolled out to how invitations are managed between the two rival companies.
Google Calendar and Microsoft Outlook interoperability
In its announcement, Google explains that “Calendar Interoperability is the critical component to help ensure events created in one calendar system are accurately propagated for guests using different calendar systems.”
Taking a move to recognize and support third-party services will inevitably work in favor of the company, with many individuals and businesses preferring to split their digital footprint between multiple companies, all of whom have their own merits and preferred use cases.
As part of the update, Outlook users who also have a Google Calendar with the same email address can receive Google Calendar invitations and RSVPs directly in Outlook without having to be in the Google ecosystem (which incidentally doesn’t have a dedicated desktop client). As standard, default reminders will also be created for Google Calendar invitations in Outlook.
On the flip side, non-Google Calendar recurring events are now hoped to be more “systematically and accurately” reflected in Google’s portal.
Unlike some changes, this is a Google-wide feature that applies to both business and individual customers, and is already available.
Having already announced other interoperability missions, like Meet and Zoom, it’s clear that Google is trying to broaden its appeal by more subtly integrating into third-party platforms, in turn giving customers a central ecosystem that they can work from with fewer limitations.
For those unfamiliar, Microsoft Loop is a new app that combines a powerful and flexible canvas with portable components that move freely and stay in sync across the software giant's apps. It is made up of three elements in the form of Loop components, Loop pages and Loop workspaces.
While Loop pages are flexible canvases where users can organize all of their Loop components in one place and Loop workspaces are shared spaces that allow teams to see and group everything important to a project, Loop components are an evolution of Fluid components that help users collaborate and get things done in chats, emails, meetings and documents.
Now Microsoft Outlook users will be able to leverage the power of Loop components when using the company’s email service.
Loop components in Outlook
According to a new post in the Microsoft 365 roadmap, Loop components are now rolling out in Microsoft Outlook and these live, interactive objects can be embedded in email messages to provide real-time collaboration.
In a support document, Microsoft highlights several of its Loop components that users can add to emails in Outlook or even messages in Microsoft Teams. These include bulleted lists, checklists, numbered lists, paragraphs, tables, task lists and more.
One of the nice things about Loop components is that they are automatically saved to OneDrive so that you’ll be able to easily find and use them again later.
With the addition of Loop components in Outlook, emails will become much more fluid as they’ll even be able to update themselves after being sent. Say you add a list of follow-up tasks to an email, collaborators can check off items as they complete them and all of the changes made to the Loop component will be reflected in the original email. This way users don’t have to waste time sending emails back and forth to one another once a task has been completed.
We’ll likely hear more from Microsoft regarding Loop components once Microsoft 365 users get a chance to test them out for themselves.
Maintaining a healthy work-life balance can be difficult especially as notifications begin to pile up on your smartphone which is why Microsoft is rolling out a new update to its email service.
According to a new post on the Microsoft 365 roadmap, the software giant has updated its email client with new settings that make it easier to manage email notifications on mobile.
These new settings are now rolling out to smartphones running both Android and iOS so that Outlook users can stay on top of the things that matter to them and ignore the ones that don’t.
Upgrading Outlook for hybrid work
In a separate post on the Microsoft 365 roadmap, Microsoft has revealed that it will add working hours and location settings to Outlook later this summer.
Whether you’re still working from home or back at the office as part of your organization’s hybrid work model, you’ll soon be able to add your working hours and location in Outlook. This will allow your co-workers and others to know exactly when they can reach you so that they won’t need to worry about bothering you during your off hours.
While this feature was initially added to the Microsoft 365 roadmap back in December of last year, it will finally become generally available beginning in June of this year.
By allowing users to more easily manage their notifications and let others know where and for how long they plan to work each day, Microsoft is giving workers the tools they need to succeed in a hybrid working world.
Maintaining a healthy work-life balance can be difficult especially as notifications begin to pile up on your smartphone which is why Microsoft is rolling out a new update to its email service.
According to a new post on the Microsoft 365 roadmap, the software giant has updated its email client with new settings that make it easier to manage email notifications on mobile.
These new settings are now rolling out to smartphones running both Android and iOS so that Outlook users can stay on top of the things that matter to them and ignore the ones that don’t.
Upgrading Outlook for hybrid work
In a separate post on the Microsoft 365 roadmap, Microsoft has revealed that it will add working hours and location settings to Outlook later this summer.
Whether you’re still working from home or back at the office as part of your organization’s hybrid work model, you’ll soon be able to add your working hours and location in Outlook. This will allow your co-workers and others to know exactly when they can reach you so that they won’t need to worry about bothering you during your off hours.
While this feature was initially added to the Microsoft 365 roadmap back in December of last year, it will finally become generally available beginning in June of this year.
By allowing users to more easily manage their notifications and let others know where and for how long they plan to work each day, Microsoft is giving workers the tools they need to succeed in a hybrid working world.