How to watch Meta Connect 2023: tune in for the Meta Quest 3, AI updates, and more

Meta is due to host Meta Connect 2023, its annual hardware and software event, live from its headquarters in Menlo Park, California on September 27-28. The event's keynote kicks off on September 27 at 10am PT / 1pm ET / 6pm BST, or 3am AEST on September 28 for Australia.

The highlight of this year’s two-day showcase will be the official unveiling of the Meta Quest 3 headset, and we also anticipate a host of announcements around the company’s various AI and software developments.

Meta Quest 3 with the front face and parts exploding upwards

(Image credit: Meta )

Meta Connect 2023 will be the company’s first in-person showcase since the pandemic, with most of the big announcements likely to happen during that keynote presented by CEO Mark Zuckerberg. This will be followed by the Developer State of the Union presentation, which will feature the latest updates from Reality Labs for developers working on software for Meta's XR ecosystem

The Meta Quest 3's full unveiling will follow a brief teaser at last year’s Connect 2022, which was followed by an announcement from Mark Zuckerberg on Facebook and Instagram in June. This major hardware reveal aside, it seems as though the 2023 event will largely focus on software innovation, including details of enhancements coming to Meta’s hardware as well as its expanding developments in AI and the Metaverse. 

You’ll be able to follow the pre-show news, and all the big announcements as they happen, at our Meta Connect live blog – here's everything you need to know to get prepped.  

How to watch Meta Connect 2023

Meta Connect's keynote kicks off 10am PT / 1pm ET / 6pm BST on Wednesday September 27, which is 3am AEST on Thursday September 28 for Australia.

You can watch the event through Meta’s livestream on Facebook or, alternatively, you can sign up to attend Meta Connect 2023 virtually and receive news and updates directly to your inbox.

If you already have a Meta Quest headset, you can also watch the event inside the Horizon Worlds app, with the keynote being streamed in 3D.

A laptop screen on a blue background showing the Meta Connect 2023 homescreen

(Image credit: Meta)

We’ll be live-blogging the event, so you’ll also be able to follow the pre-show news, and all the big announcements as they happen, with us. 

What to expect at Meta Connect 2023

We already know that the hardware highlight of Meta Connect 2023 is likely to be the official unveiling of the Meta Quest 3, the VR headset that’s the successor to the Meta Quest 2.

While this announcement is confirmed, we don’t have many details about the Quest 3, and what upgrades it will bring over the current model – but we do have some thoughts on what we’d like to see. We also don’t know if new software will be announced to support what we expect will be the Quest 3’s improved specs, although we expect new VR games and software will be released that take advantage of the Quest 3’s enhanced performance.

Meta Quest 3 floating next to its two controllers, they're all facing towards us, and are clad in white plastic

(Image credit: Meta )

In the last two years, Meta has revealed that it's been working on developing AR (augmented reality) tech, although it’s yet to announce a dedicated AR device. This year’s Connect might be when that changes, and it's likely that we’ll get an announcement about some type of augmented reality hardware. We imagine that augmented reality glasses are next on Meta’s to-do list, although Meta hasn’t confirmed this, and we’ve seen little in the way of rumors about possible specs and features.

Microsoft 365 app logos including Teams, Word and Outlook surrounding the CoPilot hexagon

Maybe the AI Copilot will come to Quest as well (Image credit: Microsoft/GTS)

Meta’s innovative approach to improving software is another area where we expect some headline-grabbing announcements, starting with a long-awaited partnership with Microsoft. We could see Microsoft Office programs like Excel and Word optimized for the Quest hardware platform, with the two companies having announced the collaboration at Connect 2022.

In light of Microsoft Office coming to VR, it was hinted at last year’s Connect 2022 that Xbox gaming would be integrated into virtual reality through Meta, but this is only a possibility right now given the lack of details.

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Some users will find Microsoft’s Bing AI chatbot is suddenly a lot more helpful

Microsoft has made a big change to its Bing AI for one of the modes of the chatbot’s operation, namely the ‘Precise’ mode.

As users of the AI will be aware, there are three modes that can be selected for the Bing AI: the mentioned Precise setting, as well as Balanced, and Creative.

Precise mode is for those who want shorter and more factual answers in their dealings with the AI, whereas Creative lets the chatbot more off the leash in terms of replies (and Balanced strikes a compromise between these two ends of the freedom spectrum, as it were).

According to Mikhail Parakhin, head of Advertising and Web Services at Microsoft, the company has finished rolling out a “pretty big update” for the Precise mode.

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As Parakhin explained on X (formerly Twitter), this doesn’t entail introducing new features for Precise mode, just ensuring that the chatbot gives better answers with this setting.


Analysis: Pushing forward for a better Bing bot

Delivering better answers is, of course, one of the most effective ways Microsoft can improve its Bing AI. As Parakhin observes in the above tweet, the polishing of Precise mode has been noted by some users, even if they’ve framed it as ‘Creative is worse, and Precise is better than it now’, rather than it being a positive step forward for Precise. Which it definitely is, we shouldn’t need to add.

There’s another way that Microsoft is working on making Bing AI’s responses better, and that’s a ‘no search’ parameter. This is something that’s been mentioned in the past which will allow users to cut off the chatbot from the web (search functions) when formulating an answer.

In other words, you’ll be getting a direct answer from the AI (as opposed to one informed by search content derived from the web), and that could be useful in certain situations (like queries about coding, for example). It’ll also mean that responses should be swifter, too, without having to scrape the web for extra bits of data.

So what’s happening with the ‘no search’ function? Apparently, it’s going to be implemented as a plug-in, rather than directly into Bing AI, and is still inbound according to Parakhin (and will happen as part of the general plug-in rollout). Hat tip to Neowin for spotting that one.

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Google Bard update reveals a more powerful AI – but it might scare privacy purists

Google has built a new model for Bard which it is calling the most capable iteration of the AI yet.

Google provided an update on the new version of Bard which it calls “more intuitive, imaginative and responsive than ever before,” offering greater levels of quality and accuracy in the chatbot’s responses.

A whole bunch of new features have been brought into the mix for Bard, and that starts with support for 40+ languages, and some tight integration with existing Google products elsewhere.

That includes giving Bard the ability to get its hooks into your emails in Gmail, and data in Google Drive and Docs, meaning you can get the AI to find info across your various files, or indeed summarize a piece of content if needed.

Bard will also be able to pull data in real-time as needed from Google Maps, Google’s travel features (hotels and flights), and YouTube, all of which will be extensions that are enabled by default (you can disable them if you wish, but they’re switched on by default in the new Bard).

Another big move here is the ability to check Bard’s answers. Not too sure about any given response from the AI? A ‘Google It’ button can be clicked to bring up additional info around any query, which is drawn from Google search (where supported), so you can check for yourself to see if there’s any doubt, or difference of opinion, elsewhere online compared to what Bard is telling you.

A further fresh introduction gives Bard users the ability to share a conversation via a public link, allowing others to continue that conversation with Google’s AI themselves, should they wish.


Analysis: The distant but distinct sound of alarm bells

This is indeed a major update for Bard, and there are some useful elements in here for sure. Better quality and accuracy, and the ability to check Bard’s responses, are obviously welcome features.

Some other stuff will set some alarm bells ringing for folks, particularly the more privacy-conscious out there. Do you really want Bard’s tendrils snaking into every corner of your Google Drive, Docs, and Gmail? Doesn’t that sound like the beginning of a scenario of a nightmarish overreach from the AI?

Well, Google is pretty careful here to clarify that your personal data absolutely isn’t being hoovered up to train Bard in any way. As the company puts it: “Your Google Workspace data won’t be used to train Bard’s public model and you can disable access to it at any time.”

So, the only use of the data will be to furnish you with convenient replies to queries, and that could be pretty handy. Know you’ve got a document somewhere on a certain topic, but can’t remember where it is in your Google account, or what it’s called? You should be able to prompt Bard to find it for you.

Don’t like the idea of Bard accessing your stuff in any way, shape, or form? Then you don’t have to use these abilities, they can be switched off (and the mentioned extensions don’t have to be enabled). Indeed, whatever assurances Google makes about Bard not snuffling around in your data for its own purposes, there will be folks immediately reaching for the ‘off’ switch in these cases, you can absolutely bank on it.

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A faster, more productive Windows 11 is coming and Microsoft has given Insider members a preview

It looks like Windows 11 could finally get a fix to improve the performance of its File Explorer app, but at the moment this is only available to people who have signed up for the Windows Insider Program, Microsoft’s official community for trying out new Windows features currently being considered for future updates. 

The preview (named Windows 11 build 23545) is available in the Insider Program’s Dev Channel, one of the program’s four preview channels. Microsoft has described the update as including fixes for performance issues, addressing crashes, a new dark theme, and more. Taskbar search is also changing. 

Microsoft provides a full rundown of the updates coming to Windows 11 in a changelog in this blog post. 

File Explorer is the feature seeing the most changes. Many of them are addressing issues that would cause File Explorer to get stuck or crash. There are also a number of other fixes like those to File Explorer’s launch performance, including a leak that could worsen performance as time went on. 

This update to File Explorer comes not long after Neowin and MSPoweruser reported on tricks that you can do in Windows 11 to make it run better and faster, including File Explorer by exploiting certain bugs. It seems like Microsoft is aware that users are willing to try homebrewed fixes (within reason, of course) to speed up Windows 11’s performance, and wants to offer an official fix. 

Loading and processing speeds in Windows 11 have been a topic of discussion ever since its release, often being compared to its predecessors like Windows 10 and Windows 7, and a significant chunk of this new build looks like it’s specifically aimed at reducing crashes and loading times. It will be interesting to see if this build passes testing and if any of it ends up in a future Windows 11 update. 

A Microsoft Copilot page on a blue background

(Image credit: Microsoft)

Testing out Microsoft Copilot

Microsoft is also pushing forward with the development and testing of its new AI voice assistant, Windows Copilot. It was released earlier this year and is currently only available for business Microsoft 365 subscribers and Windows Insider Program members as a preview feature. 

In the blog post about Windows 11 Build 23545, Microsoft states that it’s actively listening to feedback about Copilot, and making changes based on that feedback. For example, Microsoft will restore availability of Copilot in certain regions where it was temporarily unavailable.

Other improvements in the works include Microsoft experimenting with different Taskbar experiences, added utilities to Windows Share (Microsoft’s new feature to share material to and from your device), and fixes for input issues.

Hopefully, this is evidence that Microsoft is still committed to improving Windows 11’s usability – which in my opinion is a good move, as Windows 11 is supposed to be Microsoft’s flagship product, but it’s far from perfect. If you’d like to get involved in trying out and giving your own feedback on any of these future Windows 11 features, you can sign up for the Windows Insider Program and upgrade your Windows 11 to Build 23545.

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The latest Google Maps redesign makes it look a lot more like Apple Maps

It seems there's a visual revamp for Google Maps underway, which you might have already noticed on your phone – and the new color scheme being used on the maps makes the interface look a lot more like Apple Maps.

Google hasn't said anything officially yet, but 9to5Google and others (including some of the TechRadar team) have noticed the refresh. At this stage it's not clear if the new look is being tested or is here to stay.

Rather than white roads and a gray background, Google Maps has now switched to gray roads and a white background, like Apple Maps. The blue of oceans and lakes has been brightened too, which again evokes the rival mapping app.

Greens are darker too, while navigation uses a dark blue route arrow rather than a lighter blue one (which can turn yellow or red, depending on traffic). There are tweaks in the app to the bottom bar as well, with a smaller series of tabs under the map.

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Google Maps on Android Auto

The new interface on Android Auto (Image credit: Future)
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Google Maps on Android Auto

The old interface and color scheme on Android Auto (Image credit: Future)
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Apple Maps on Apple CarPlay

Apple Maps on CarPlay (Image credit: Future)

Three-year cycle

As Ars Technica points out, we haven't seen a visual refresh like this for Google Maps since 2020. The one before that was 2017, so if this is indeed a permanent change, then it would fit in with the scheduling of previous updates.

Not everyone has the update yet, according to Android Police, so it would seem to be a staggered roll out that isn't hitting all devices at the same time. If you haven't got it yet, try updating the Google Maps app on your phone.

As for the adoption of the Apple Maps color scheme, it's pretty obvious – but no doubt the focus groups run by both Apple and Google have come to the same conclusions about what colors work best for the human eye when it comes to maps.

Similar looking apps have another benefit for Google and Apple too: they make it easier for people to switch. If Google makes any official announcement on any of this, we'll update this article to reflect that.

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You know what my Oculus Quest 2 setup needs? More weird controller attachments

When I think of controller attachments, I instantly imagine the crappy Wii remote add-ons I had as a kid. 

At first, I loved them – I wouldn’t touch Wii Sports unless my controller looked like a tennis racket or golf club – but over time, I came to despise them. The cheap plastic constructions would always break after a few uses, and they objectively made playing games harder because they’d block the sensor on the end of the remote.

I’ve recently had the chance to try out the HelloReal Grip-to-putter with my Oculus Quest 2 and Meta Quest Pro VR headsets, and it’s reopened my eyes to the immersion that accessories can bring to virtual reality – whether it’s gaming, working out, or just plain working.

My Grip-to-putter thoughts 

The HelloReal Grip-to-putter is a golf club controller attachment and the perfect companion for Walkabout Mini Golf – one of my favorite VR experiences

The HelloReal Grip-to-putter with an oculus quest 2 on one end and a colorful grip at the other

(Image credit: Future)

You slot your Quest 2 or Quest Pro controller into the open end where it sits snuggly – for additional assurance that your handset won’t fly off when you swing the club HelloReal has included instructions on securing it using the controller’s wrist straps. Once it’s in place you can boot up your favorite VR golfing app and enjoy swinging a club that feels much more like the real thing than your controller ever did.

The Grip-to-putter gets its name from the grip-to-putt feature in Walkabout Mini Golf. When this setting is switched on in the app’s menu your club’s end will vanish until you hold down the side grip button on the controller. This lets you get a few practice swings without the risk of accidentally hitting your virtual ball before you’re ready. 

HelloReal’s attachment includes a contraption that will hold down the controller’s grip button when you press the trigger that sits just above the padded end. While playing Walkabout with the putter took a little getting used to – because the mechanics are a bit different with the add-on – I found that it made the whole experience significantly more immersive.

Have to feel to believe 

As you can see from the images included above, the HelloReal putter looks nothing like a golf club beyond the fact it’s vaguely pole shaped. But it doesn’t matter what the add-on looks like, just what it feels like – and HelloReal has got the golf club feeling down to a tee. The padded grip and weight distribution of the putter are perfect. 

A closeup of the HelloReal Grip-to-putter with an Oculus Quest 2 attached and a black claw pressing down the grip button

(Image credit: Future)

Once I slipped my headset on, I fully believed I was holding a real golf club. And this got me thinking – I need more realistic feeling VR accessories to use at home.

Inspired by the Wii’s heyday, I can already imagine some of the VR gaming accessories I could get, such as attachments that mimic the feel of swords and axes or sporting-inspired add-ons for VR fishing and tennis.

For the VR fitness fans out there, wouldn’t it be great to get a weighted club attachment that makes your Supernatural workout a little tougher? Maybe someday, we could get a boxing glove-inspired accessory that brings Litesport VR and other boxing workouts to life.

While working in the metaverse, perhaps we could use blank slates and styluses that make us believe we’re writing on paper when taking virtual notes. OK, this add-on is a little bleak, but if metaverse working is inevitable, it might make it more enjoyable than I found it before – I much prefer traditional pen and paper to using a keyboard. It would also feel more real than the controller styluses Meta includes in the Quest Pro’s box, which enable you to write in VR, albeit clunkily. If you didn’t realize the styluses were in the box, it might be because they’re tiny and exceptionally easy to lose.

Cost and effect 

These sorts of realism-boosting accessories are already deployed by commercial VR experiences you can find in some malls and theme parks to great effect – but they do admittedly have a downside if you want to bring them home. Cost.

A VR playter running around on an Omni One VR treadmill

The Omni One VR treadmill is a next-level VR accessory (Image credit: Virtuix)

Different add-ons have different prices, with gadgets like the Omni One VR treadmill at the ‘ridiculous’ (over $ 2,500, around £2,000 / AU$ 3,900) end, and accessories like the Grip-to-putter at a more reasonable $ 58.99 (around £46 / AU$ 91). Admittedly, $ 58.99 still isn’t ‘cheap’, but if you plan to use your VR accessory a lot, you'll likely feel it offers solid bang for your buck. 

So if you are a VR power user – or even just pick it up once a week – and have been weighing up buying a few accessories for it, then I’d say go for it (provided they’re good quality). Burnt by the Wii, I’d been instantly dismissing every add-on as a gimmick, but after trying the HelloReal putter, I’ve been scouring the internet for other weird goodies I could pick up to improve my VR setup.

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The Apple Vision Pro could pack in more storage than the iPhone 15

We know that the Apple Vision Pro isn't going to be available to buy until 2024, but we're learning a little bit more about the specs of the device through leaks from early testers – including how much on-board storage the augmented reality headset might pack.

According to iPhoneSoft (via 9to5Mac), the Vision Pro is going to offer users 1TB of integrated storage as a default option, with 2TB or 4TB a possibility for those who need it (and who have bigger budgets to spend).

Alternatively, it might be that 256GB is offered as the amount of storage on the starting price Vision Pro headset, and that 512GB and 1TB configurations are the ones made available for those who want to spend more.

This information is supposedly from someone who has been given an early look at the AR device, and noticed the storage space listed on one of the settings screens. It's more than the standard iPhone 15 model is expected to have – if it sticks with the iPhone 14 configurations, it will be available with up to 512GB of storage.

Plenty of unknowns

It does make sense for a device like this to offer lots of room for apps and files, and it might go some way to explaining the hefty starting price of $ 3,499 (about £2,750 / AU$ 5,485). Watch this space for more Vision Pro revelations as the launch date gets closer.

While the Apple Vision Pro is now official, there's still a lot we don't know about it – and it may be that we won't find out everything until we actually have the headset in our hands and are able to test it fully.

There have been rumors that two more Vision Pro headsets are in the pipeline, and that some features – such as making group calls using augmented reality avatars – will be held back until those later generations of the device go on sale.

We're also hearing that Apple might not be planning to make a huge number of these headsets, so availability could be a problem. Right now it does feel like a high-end, experimental device rather than something aimed at the mass market.

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Microsoft risks angering Windows 11 users by adding more adverts in Copilot AI

Microsoft is expanding the rollout of its Copilot AI to testers in the Beta channel for Windows 11 – but it comes with a sting in the tail.

Copilot has arrived with Beta build 22631.2129, but as with the preview incarnation of the AI in earlier builds, it’s in a limited form right now.

As Microsoft observes, this is more about getting the integrated UI for Copilot right – it runs in a sidebar, to the right – rather than testing all its features. We’re told that “additional functionality [is] coming down the road in future previews.”

Also, it should be noted that Copilot will be a “controlled feature rollout” meaning only a small amount of testers will get it initially. It’ll arrive for more folks in the “coming weeks”, so this is a rollout that could take some time.

(It’s also worth noting that not every Insider will get this build either – new testers, and a subset of existing testers, won’t get 22631 as it might cause their device to be put “into a bad state”, which sounds ominous).

If you’re not seeing Copilot and you’re in the Beta channel, then, this isn’t unexpected – but you should make sure you’re running Microsoft Edge version 115.0.1901.150 or better. (As the AI is powered via Edge, you definitely won’t get it on an older version of the browser).

For those who do receive Copilot, here comes that sting we mentioned at the outset. Microsoft tells us: “You may see inline recommendations we think are relevant through ads in Bing. We’ll continue to learn and listen to customer feedback.”

Yes, there we have it – adverts are going to be displayed in Copilot (we’ll come back to discuss that more thoroughly in a moment).

Elsewhere in build 22631, there’s a raft of tweaks and improvements, including some fresh work on bolstering accessibility. That comes in the form of the ability to now use Voice Access on the lock screen, plus there are new text editing controls when using speech dictation. (In order to help correct words that are misheard, or mistyped, as it were, by the voice recognition system – like putting ‘cereal’ when you meant ‘serial’ for example).

Check out Microsoft’s blog post for the full list of changes.

Windows 11 Copilot in Beta channel

(Image credit: Microsoft)

Analysis: So, ads in Copilot – testers, make your feelings known…

Windows Copilot making it to a beta build already is a pretty big thing, actually. This relatively swift progress through test builds suggests that Microsoft is serious about getting the AI integrated into Windows 11 this year. Rumors have indicated that Copilot could land with the 23H2 update, and this makes it look like that’s more likely to happen – even though we’ve said in the past we don’t think it will.

We’re still very unsure if it’s wise for Microsoft to push this hard getting Copilot out so quickly, though. The AI remains pretty barebones, and as Microsoft makes clear, it only has a “basic set” of Windows settings you can manipulate. (Turning on dark mode, or do not disturb, or ordering Copilot to take a screenshot are a few examples of Windows 11 functionality given in the blog post).

It's mostly still about the Bing AI summarizing things, or composing a picture, or writing text for you, and so forth – all the stuff that can be done already using the Bing chatbot on the web.

Over time, more features will be added, of course – and third-party plug-ins will expand Copilot’s functionality considerably – but all that seems quite a way down the line.

With Windows 11’s 23H2 update potentially arriving in October, that’s really very close now, so we don’t really get what Microsoft is planning here. It feels like the full launch of Copilot will be a basic incarnation of the AI, if it happens, and that runs the risk of underwhelming with first impressions. Oh well, we shall find out soon enough.

As for Copilot serving up adverts, this is something that Microsoft has said in the past, but the software giant appears to be pushing ahead with this frankly reckless idea. That’s not too surprising, though, as we are seeing more efforts to cram ads into Windows 11 – disguised as recommendations – lately. But obviously, it’s still a very unwelcome move in an operating system Microsoft charges you for.

We’d expect feedback to be pretty withering on this, particularly if, as it sounds, these will be more out-and-out adverts than what we’ve already seen in Windows 11 (like badging in the Start menu). And so hopefully Microsoft will have to take that into account, and curtail these ambitions. Hopefully being the keyword there…

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Microsoft brings Copilot to more Windows 11 testers – but it doesn’t seem confident in the AI

Windows Copilot, Microsoft’s AI assistant for Windows 11, is now rolling out to many more testers.

Neowin spotted that Microsoft quietly updated its blog post for build 23493 in the Dev channel to let us know that Copilot is being made available to every tester.

You may recall that when this build was first released at the end of June, Copilot was only made available to a limited number of testers in the Dev channel, as Microsoft noted that it was going to “monitor feedback and see how it lands before pushing it out to everyone”.

Well, the feedback has evidently been received, and going by it, the software giant clearly feels it was sound enough to fully roll out Windows Copilot to everyone.

Microsoft updated its blog post to say: “The Windows Copilot Preview is now available to all Windows Insiders in the Dev Channel. Insiders may need to reboot to have it show up.”


Analysis: Mixed messages with confidence levels here

This is a slightly odd one. On the one hand, Microsoft must have a certain level of confidence in how Copilot is doing in testing to flip the switch to broaden the rollout to everyone.

On the other hand, Microsoft did this very quietly with just a quick update on its blog, and hardly made any fuss about what is in fact quite a major move. In that sense, the tech giant's confidence in Copilot appears shakier, and it all feels a bit under the radar. (Why not announce a full rollout with the next preview and blog post? Because it seems like a sizeable step forward for Copilot).

Maybe we’re reading too much into this – it wouldn’t be the first time – but we find it difficult to believe Microsoft is all that happy with Copilot, not based on the online feedback we’ve seen from Dev testers thus far. Those comments mainly revolve around how very barebones Copilot is – with barely any Windows settings that can be adjusted in this initial incarnation – and also how buggy it is.

Neowin underlines the latter point in its report, noting that Copilot currently has a lot of bugs that make it rather a ‘frustrating’ feature to use.

Thus far, then, the Copilot rollout seems a bit of an odd process, and compounding this matter is that the AI turned up in Dev first, and Canary testers – the earliest channel for cutting-edge additions to Windows 11 – haven’t got a look in yet. Indeed, some people have switched from Canary back to the Dev channel because of this.

Mind you, Canary testers, or anyone else, could always avail themselves of an alternative to Copilot on the Windows 11 desktop – namely a resurrected ChatGPT-powered Clippy (yes, really).

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Windows 11 gets more AI – but is Microsoft pushing its luck?

Some Windows 11 users are getting a new AI Hub in the Microsoft Store, a section that picks out apps that, as you might guess, are powered by AI in some way.

Windows Latest spotted that the AI Hub feature is now rolling out to the Microsoft Store in the US, so will only be available for a limited number of users to begin with, no doubt.

We’re told it’s present in version 22306.1401.1.0 of the Microsoft Store or newer (for US users).

Windows Latest has been playing with the feature, which highlights apps offering top-notch AI experiences (in Microsoft’s opinion), including the likes of Luminar Neo,  Descript, and naturally enough, Edge with Bing Chat.

Microsoft introduced the idea of doing more with AI in its Windows 11 store in a blog post in late May, so this represents the first move in letting people actually use this AI Hub.


Analysis: The broader danger for Microsoft

The AI Hub is not the end of Microsoft’s artificial intelligence-fueled ambitions in the store. In fact, the next move – one that’s due imminently – is AI-generated review summaries.

User reviews can be a useful barometer of whether any given app is good or not, taken with an appropriate pinch of salt or two, but especially when there are lots of reviews, it can be quite a task to wade through them.

That’s where these AI summaries will step in, combing through a potential mountain of reviews and picking out matching sentiments to form an overarching opinion of the app in question.

Back in May, Microsoft told us that: “AI-Generated review summaries will soon be available in the Microsoft Store.”

So we’re hoping that now the AI Hub has gone live, at least in the US, those review summaries are very close to being implemented as well. They should be quite useful (fingers crossed).

As you may be aware, Microsoft recently introduced AI to Windows 11 elsewhere, with its Copilot assistant now present in preview versions of the OS for testers to try out.

And with all this going on, looking at a broader level, there remains a question of whether Microsoft is doing too much, too soon, with AI.

For example, the initial incarnation of Copilot is very limited and basically boils down to integration for the Bing chatbot along with a few basic bits of Windows 11 settings functionality (not much). It’s unlikely to impress anyone (yet), and with AI now being pushed to the store as well, the danger for Microsoft is some people starting to get fed up with seeing AI shoved into every corner of the OS. Complete with, as we observed above, the obligatory plugs for the Edge browser and Bing chatbot.

While the temptation may be to rush headlong into a big feature grab, Microsoft must balance that with the need to take a measured and steady approach to AI. Not just to make sure it gets things right when rolling out new AI capabilities to Windows 11 (and other services for that matter), but to give users time to breathe between one artificial intelligence feature drop and the next.

Get any of this finely balanced equation wrong and a combination of fatigue and/or disillusionment with AI could be visited upon its user base.

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