Windows 11’s latest cumulative update comes with an odd bug, it seems, one that reportedly causes the taskbar to disappear – or rather, to become blank space.
The February patch (KB5034765) for Windows 11 23H2 (and 22H2) has seen a number of complaints from users who have witnessed their desktop being affected by this apparent glitch, which as you can imagine is pretty frustrating.
As Neowin flagged up, there are reports on Microsoft’s Feedback Hub and the Reddit mega-thread on said patch from folks who have been hit by this problem.
One Redditor wrote: “Yay, both my Win11 23h2 workstations have no taskbar after updates and a reboot… have to kill explorer and relaunch.”
Somebody replied to that: “This is happening to me as well I thought something broke, but removing KB5034765 resolved it for me. I don’t even see explorer.exe in my running tasks when that happened, though.”
There are a number of other reports, as mentioned, with those affected not able to launch their taskbar pinned apps (as the icons aren’t there, of course), or see the system tray, access Quick Settings and so on. The basic ability to see your running apps and switch between them on the bar is obviously missing in action, too.
Analysis: Have a little patience?
We should note that in the interest of balance, a lot of folks on that Reddit thread are saying they had no issues with KB5034765. It’s not clear how widespread the vanishing taskbar gremlin might be, and Microsoft has not acknowledged the problem yet in its known issues – but we get the feeling it has a limited impact, looking at the overall feedback on this patch.
As noted above, the only solution seems to be uninstalling the February cumulative update, which certainly works to return the taskbar to its normal state.
The slight twist here is that this problem has been seen before, and another Redditor offers up a theory as follows: “The taskbar missing thing is part of the EU policy updates. Taskbar is not showing for up to 10 minutes, it’s normal and has been in the Release Preview Channel for 2-3 months.”
This makes some sense, as there’s some heavy duty work on the taskbar going on with those EU regulation-related changes, like unhooking Bing from the search box on the bar.
So, in theory the taskbar may reappear soon after applying the update – maybe. But we presume given the number of affected folks, with no one else observing said reappearance that we can see, there could be more to this issue than merely this. Unless everyone hitting the snag is uninstalling KB5034765 pretty sharpish, which seems unlikely across the board.
Apple has revealed more information about what watching movie and TV shows will be like on the Apple Vision Pro, including confirmation of which of the best streaming services will have full native support when it launches.
We already knew Disney Plus would be there – that was announced at the start – and obviously Apple TV Plus was always going to have great support, but now we know that Max and Prime Video will be available, too.
On top of those, you'll also have ESPN, NBA, MLB, PGA Tour, Discovery Plus, Paramount Plus, Peacock, Pluto TV, Tubi, Fubo, Crunchyroll, Red Bull TV, IMAX, and TikTok (which obviously is a little different to the others, but hey, it's all video).
There are two huge omissions from that list: Netflix and YouTube. We actually wouldn't have been concerned about that fact that YouTube's missing from the list because it's not like the other curated streaming services there… but then Apple mentioned TikTok, and suddenly the lack of YouTube leaps out, since it's the world's best portal for VR/immersive video.
Outside of that, Apple also confirmed for the first time that the headset will support Dolby Vision HDR in addition to Dolby Atmos for audio (through the built-in speakers, or via the AirPods Pro 2 version with USB-C). Dolby Vision will help to make sure that the micro-OLED screens really reach their full potential in movies (it's on most of the best OLED TVs), while Dolby Atmos is the most sensible way to make it sound like you're sitting in a real cinema with speakers around you, thanks to its 3D soundscape tech.
One nice extra touch that Apple confirmed about its virtual cinema room that you can watch in, is that you can choose whether to sit at the front, middle or back. People have strong opinions about this!
It's not unusual
It's not a massive surprise that Netflix is missing. The company's always had a hit-and-miss relationship with Apple; the two obviously have a deep connection, but Netflix has had issues with Apple's App Store revenue sharing scheme for a long time, and the Netflix Apple TV app often doesn't get new features until long after they come to other versions of the app.
But as someone who genuinely can't wait to experience the 'Cinema Environments' mode of Vision Pro as a way to watch huge-screen movies at home, it'll be a huge shame not to be able to do that with Maestro (a movie made for IMAX but trapped in the confines on Netflix), Society of the Snow (and its beautiful, terrifying vistas) or the many classics you can find among the best Netflix movies.
Google and Apple also have a complicated relationship. The two make a ton of money off each other, but we're in a very different place to the launch of the iPhone when there was a YouTube app as part of the default apps. Clearly, Google doesn't see Vision Pro as a priority, just as Netflix doesn't – and perhaps they're right. After all, it's not like the first run of 150,000 Vision Pro headsets will depend on streaming services to sell out or not.
Whenever a more affordable non-Pro 'Apple Vision' headset arrives, that's when Apple will need the two biggest video streamers in the world on board. Until then, those lucky enough to get a Vision Pro can probably find enough to watch from the entire Apple movies store and the streaming services already confirmed.
Some Google Drive users have recently been reporting that the service has been deleting months’ worth of files from their computers. If you’ve found yourself in that predicament, help could be at hand, as Google has just shared a few tips that might help get your files back.
It’s possible that even after trying Google’s methods, your files can’t be returned, so it isn't a guaranteed remedy. But Google says its fixes are for “desktop users on version 84 who experienced issues accessing local files that had yet to be synced to Drive,” so the solutions seem to be fairly limited in scope.
Judging by posts online, many users have lost files from months ago, which is potentially at odds with Google’s note that the fix is for files that hadn’t been synced to Drive. I myself have lost files due to this bug and regularly sync my Google Drive app. Still, it’s worth trying Google’s ideas if you are affected.
The first method requires you to download the latest version of Google Drive. Once that’s been installed, you’ll need to run Google’s recovery tool. To do so, open Drive for desktop and select the app’s icon in your system tray (Windows) or menu bar (macOS). Hold the Shift key and select the Settings (cog) button, then choose “Recover from backups.”
(Image credit: Future)
That’ll kick off the recovery process. You’ll get a message reading “Recovery has started” if there are files to recover, or “No backups found” if not. If there is a backup, you’ll see “Recovery is complete” and a new folder with your unsynced files will appear on your desktop.
You might also see a “Not enough disk space” message once the tool finishes. In this case, you can free up disk space and try again, or attempt the next method to recover the files to a different drive.
Choose a different drive
(Image credit: Future)
Running the recovery process on a different drive with more free space requires using the command line, which is a little more advanced. To do this, you’ll again need to download the latest version of Drive for desktop. After that, close the app and open a command prompt (Windows) or Terminal (macOS).
On Windows, run the following command, including the quotation marks: “C:\Program Files\Google\Drive File Stream\launch.bat” –recover_from_account_backups
On macOS, you’ll need to enter this, including the speech marks: “/Applications/Google Drive.app/Contents/MacOS/Google Drive” –recover_from_account_backups
You can use '–recover_output_path' in command line to specify where recovered files should be saved. The tool will run in the background in Windows and in the foreground in macOS. When complete, a folder called Google Drive Recovery will appear in your selected output location (the desktop by default) containing your recovered files.
Recover from a backup
(Image credit: Shutterstock)
There’s one other method to try if neither of the last two work for you, and this could help if you previously disconnected your account or removed the Google Drive cache from your machine.
However, the technique requires you to have either a Windows backup or a Time Machine backup in macOS. For the full instructions on this last solution, check out the 'Advanced troubleshooting options for data recovery' section in the Google Drive help page.
If after all of that you still can’t get your files back, you’ll need to let Google know by submitting feedback through the Google Drive app. Use the hashtag #DFD84 and tick the checkbox to include diagnostic logs.
A real pain
(Image credit: Getty Images)
This whole sorry saga has been a real pain for some Google Drive users – after all, the whole point of using the app is to keep your files safely synced, not to have them deleted.
I know this issue all too well, as I’ve lost files because of it. One minute they’re in their folder on my computer, the next they’ve been deleted. Sometimes I’ve been able to find them in my computer’s trash, and other times they’re in the trash online in Google Drive, but some files have simply disappeared without a trace.
With any luck, Google’s proposed fixes are able to put a stop to this problem, or at least help users get back files they thought had been deleted. But while this Drive update might help to restore your files after the fact, we don’t know if it will fix your documents being deleted in the first place. We’ll be looking out for a more permanent fix in the coming weeks.
Microsoft released a new update for its web browser, Edge 119, through its Stable Channel (one of Microsoft’s release channels for new versions of Edge) on November 3.
This update introduced many new features, including SplitScreen and an improved Sidebar app. Microsoft has also snuck in an interesting quirk into the settings of the sidebar: the toggle for turning Edge's sidebar on and off has seemingly disappeared. This has caused alarm for some users as some think this means that you can’t disable (or enable it) in some cases.
Before this update, there was an “Always Show Sidebar” setting that allowed you to enable or disable the sidebar in Edge which would be found by entering edge://settings/sidebar into Edge’s address bar. Version Edge 119 moves this toggle to Copilot’s settings. Windows Copilot is Microsoft’s new AI-fuelled assistant that the company is positioning to function all throughout Windows and many Microsoft products, including Edge.
There does appear to still be a way to be able to turn the sidebar on and off by turning on the Show Copilot option. You can keep the sidebar on and choose to turn off Copilot, which should remove the Copilot icon, but doing that will hide the “Auto-hide Sidebar” option. You will not be able to toggle the sidebar as that specific setting will no longer be accessible.
Microsoft put out the following description about this sidebar toggle change, according to NeoWin:
“Always show sidebar:
This setting is not available when Copilot in Edge is off”
This could be confusing to some users, especially if they don’t want to use Copilot at the moment. You can still disable Copilot, but it seems like it disables even the ability to enable and disable the sidebar, which many users (including those who aren’t sold on Copilot yet) like using. NeoWin goes as far as to posit that moving this setting to the Copilot settings feels like Microsoft is trying to push users towards using it to grow engagement.
Regardless of where you stand on Copilot, there is still a way to turn the sidebar on or off (although, a roundabout one at that). To do this, go to:
Settings > Sidebar > Copilot > Always Show Sidebar
The web version of Google Photos just got a major upgrade that brings a slew of editing features like Color Pop, Portrait Blur and Sky suggestions. But it’s not perfect.
Google Photos has been a great cloud photo storage platform for some time, making it easy to share your snaps between devices, and on mobile it’s also a solid photo editor. It’s not on par with services like Photoshop, but you can pull off some great looking adjustments – we particularly like Color Pop which makes the image black and white except for objects you select, and Background Blur which artificially blurs the background of pictures.
While this update finally gives the web client these tools and others found on the version on your Google Pixel 7, there are unfortunately two catches to the new and improved Google Photos web version.
Firstly, you’ll need to be subscribed to Google One – Google’s paid subscription service – to be able to take advantage of these new features. The cheapest Google One tier is Basic; it costs $ 1.99 / £1.59 / AU$ 2.49 per month and gives you access to these Photos tools as well as 100GB of storage, the use of the Google One VPN and a handful of extra benefits.
The other catch is the new Google Photos web tools lack the best feature found on the Google Pixel version of the app: Magic Eraser. This AI-powered tool allows you to clean up your photos; the app removes the objects you’ve highlighted and then cleverly fills in the blank space with a background using context from the image. It’s not perfect, but nine times out of 10 you wouldn’t know the image was altered unless someone told you.
Opinion: Magic Eraser is like a photo cheat code
(Image credit: Google)
Magic Eraser isn’t a Google Photos editing tool you should always rely on. Our Cameras Editor Timothy Coleman recently argued that cleaning your messy photos with Magic Eraser is a bad thing. It removes authenticity from your snaps, and often options like Background Blur can create a much tidier looking image.
But there are plenty of times when a minor fix from Magic Eraser can help remove a distraction that blemishes a shot you love. When I took a holiday with my parents in December 2021, I snapped a picture of them next to a huge Christmas tree, but they’d left their brightly colored bags in the shot. Thanks to Magic Eraser I could clean up the offending items, and get a result we were much happier with.
Given my success with the tool, I’m disappointed to see it’s not coming to Google’s Photos web app yet. This is hardly a surprise though; Magic Eraser is one of the best features on Pixel phones and by making it available to any Google One subscriber, Pixel handsets would lose one of their unique appeals.
Hopefully this Pixel exclusivity won’t last forever. But even if it does, with a bevvy of AI image tools on the rise alongside the best AI art generators, you might find a Google Photos rival can offer a good alternative to Magic Eraser.
With so much reliance on modern devices like smartphones and tablets, and the cloud-based communication services that power them, it’s easy to overlook the humble desk phone when it comes to speccing out a remote working strategy. For many small businesses, however, desk phones (and the telephony infrastructure that underpins them) are an essential part of their workflows.
This GoTo-sponsored article will explore why the functionality of desk phones is still needed in a modern organisation, and how a comms strategy which enables video conferencing, digital collaboration and traditional phone calls on an equal footing can unlock greater flexibility and more powerful hybrid working.
To say that the world of modern business has changed dramatically over the years would be something of an understatement; transplant an average worker from 1974 into a modern office, and they’d probably go into shock-induced catatonia. Our working lives have gradually been transformed, modernised and revolutionised, and almost all of these changes have been the result of a growing evolution in technology.
A series of innovations – first email, then the internet, followed by smartphones, video conferencing and the cloud – have made us more connected, more productive and more versatile. Even over the past two years, a pandemic-induced wave of remote working has driven tectonic shifts in our attitudes to business collaboration. Back in 2019, the idea of hybrid work being a widely accepted standard would have been all but unthinkable, but modern technology allowed us to make the jump without sacrificing our ability to connect with our colleagues.
(Image credit: Shutterstock)
Don’t overlook the humble phone call
Despite the phenomenal leaps in technology that successive decades have delivered, there’s one element of professional communication that has remained a steadfast constant: the humble phone call. For more than a century, the telephone has been one of the most reliable methods for conducting business, maintaining relationships and reaching out to new clients and partners, and it doesn’t show any signs of fading from relevance.
There’s a good reason for this, too; a study by the University of Texas in 2020 found that talking on the phone made people feel far more comfortable and connected, and resulted in the formation of stronger bonds, than exchanging emails or chatting via text. Simply put, human beings are hard-wired to respond positively to the sound of each other’s voices in ways that other forms of communication simply can’t replicate.
In a business environment that relies on forming and reinforcing strong connections with customers, suppliers and partners, this makes phone calls a vital tool in any organisation’s arsenal. This is particularly true for small businesses, where outbound sales may form a significant part of their go-to-market strategy.
Why desk phones should be part of your hybrid work strategy
Interestingly, despite the importance of phone calls as a business enabler, telephony is often overlooked by organisations when planning their hybrid working strategy. While digital collaboration and video conferencing platforms are (rightly) highlighted as central components for supporting transformation projects, landlines and desk phones are often the first things to go when implementing flexible working, hot-desking or any other modern agility initiatives.
The logic behind this is reasonably straightforward – we all have a mobile phone which we constantly carry around with us, usually with a reasonably generous calling plan, so any phone calls that need to be made can be done using those. Some organisations will even pay for a company-provided device with its own dedicated contract and phone number. At first glance, this would appear to be enough, but businesses which don’t advance their telephony strategy beyond this risk missing out on a multitude of opportunities and advantages which a properly-integrated digital phone solution can offer.
For example, if a partner or prospective customer calls one of your salespeople on their personal mobile, but that salesperson is currently unavailable, then they’ll miss the call – at which point, the caller will either leave a voicemail message, or (more likely) will simply hang up and go on with their day. That employee will then need to call them back (hoping to catch them at a good time) before the transaction can proceed – and this process of telephone tag can go on for days, if not weeks.
A modern digital telephony platform like GoTo Connect, however, includes the ability to create detailed and customised call handling rules. This allows businesses to design their system so that if the target recipient of a phone call doesn’t pick up, it’s automatically transferred to another person, such as a colleague on the same team. You can also set up ring groups so that when someone calls an extension, multiple phones ring simultaneously, maximising the chances that someone will be able to answer in a timely manner.
(Image credit: GoToConnect )
A seamless experience across devices
For small businesses, digital phone systems offer a range of tools which can help them replicate the customer experience one would expect from a much larger organisation. Digital receptionists can be used to route callers through to the appropriate department in a friendly and engaging way, while call queues ensure that a limited number of employees doesn’t result in missed calls and missed opportunities. If you inject some of your business’s personality into the process, you can even set custom hold music.
Crucially, this also doesn’t rely on remaining shackled to desk phones. Thanks to the flexibility of the cloud, platforms like GoTo Connect can offer a seamless experience across digital desk phones, mobile devices and desktop PCs, allowing staff to make and manage calls with the same level of flexibility and functionality whether they’re at home or in the office. In fact, you can even switch from one to the other in the middle of an active call.
(Image credit: GoTo)
In addition to this, GoTo’s all-in-one administrator portal allows businesses to oversee every aspect of their unified comms estate through a single-pane-of-glass cloud management dashboard. This makes troubleshooting and remediating issues significantly easier, and eliminates the headache of having to switch between multiple portals to manage individual on-premise comms systems.
These capabilities put the power and versatility of enterprise-grade communication within reach of small businesses without requiring expensive investments in PBX infrastructure or SIP trunking. They’re especially transformational when rolled out as part of a unified strategy which places digital collaboration, video conferencing and cloud-based telephony on an equal footing.
Phone calls are, and will remain, an essential vector for business communications, and investing in a properly architected digital phone platform can supercharge both your inbound and outbound relationships, allowing your staff to better connect with your customers and partners. The future is calling – don’t let it go to voicemail.
With so much reliance on modern devices like smartphones and tablets, and the cloud-based communication services that power them, it’s easy to overlook the humble desk phone when it comes to speccing out a remote working strategy. For many small businesses, however, desk phones (and the telephony infrastructure that underpins them) are an essential part of their workflows.
This GoTo-sponsored article will explore why the functionality of desk phones is still needed in a modern organisation, and how a comms strategy which enables video conferencing, digital collaboration and traditional phone calls on an equal footing can unlock greater flexibility and more powerful hybrid working.
To say that the world of modern business has changed dramatically over the years would be something of an understatement; transplant an average worker from 1974 into a modern office, and they’d probably go into shock-induced catatonia. Our working lives have gradually been transformed, modernised and revolutionised, and almost all of these changes have been the result of a growing evolution in technology.
A series of innovations – first email, then the internet, followed by smartphones, video conferencing and the cloud – have made us more connected, more productive and more versatile. Even over the past two years, a pandemic-induced wave of remote working has driven tectonic shifts in our attitudes to business collaboration. Back in 2019, the idea of hybrid work being a widely accepted standard would have been all but unthinkable, but modern technology allowed us to make the jump without sacrificing our ability to connect with our colleagues.
(Image credit: Shutterstock)
Don’t overlook the humble phone call
Despite the phenomenal leaps in technology that successive decades have delivered, there’s one element of professional communication that has remained a steadfast constant: the humble phone call. For more than a century, the telephone has been one of the most reliable methods for conducting business, maintaining relationships and reaching out to new clients and partners, and it doesn’t show any signs of fading from relevance.
There’s a good reason for this, too; a study by the University of Texas in 2020 found that talking on the phone made people feel far more comfortable and connected, and resulted in the formation of stronger bonds, than exchanging emails or chatting via text. Simply put, human beings are hard-wired to respond positively to the sound of each other’s voices in ways that other forms of communication simply can’t replicate.
In a business environment that relies on forming and reinforcing strong connections with customers, suppliers and partners, this makes phone calls a vital tool in any organisation’s arsenal. This is particularly true for small businesses, where outbound sales may form a significant part of their go-to-market strategy.
Why desk phones should be part of your hybrid work strategy
Interestingly, despite the importance of phone calls as a business enabler, telephony is often overlooked by organisations when planning their hybrid working strategy. While digital collaboration and video conferencing platforms are (rightly) highlighted as central components for supporting transformation projects, landlines and desk phones are often the first things to go when implementing flexible working, hot-desking or any other modern agility initiatives.
The logic behind this is reasonably straightforward – we all have a mobile phone which we constantly carry around with us, usually with a reasonably generous calling plan, so any phone calls that need to be made can be done using those. Some organisations will even pay for a company-provided device with its own dedicated contract and phone number. At first glance, this would appear to be enough, but businesses which don’t advance their telephony strategy beyond this risk missing out on a multitude of opportunities and advantages which a properly-integrated digital phone solution can offer.
For example, if a partner or prospective customer calls one of your salespeople on their personal mobile, but that salesperson is currently unavailable, then they’ll miss the call – at which point, the caller will either leave a voicemail message, or (more likely) will simply hang up and go on with their day. That employee will then need to call them back (hoping to catch them at a good time) before the transaction can proceed – and this process of telephone tag can go on for days, if not weeks.
A modern digital telephony platform like GoTo Connect, however, includes the ability to create detailed and customised call handling rules. This allows businesses to design their system so that if the target recipient of a phone call doesn’t pick up, it’s automatically transferred to another person, such as a colleague on the same team. You can also set up ring groups so that when someone calls an extension, multiple phones ring simultaneously, maximising the chances that someone will be able to answer in a timely manner.
(Image credit: GoToConnect )
A seamless experience across devices
For small businesses, digital phone systems offer a range of tools which can help them replicate the customer experience one would expect from a much larger organisation. Digital receptionists can be used to route callers through to the appropriate department in a friendly and engaging way, while call queues ensure that a limited number of employees doesn’t result in missed calls and missed opportunities. If you inject some of your business’s personality into the process, you can even set custom hold music.
Crucially, this also doesn’t rely on remaining shackled to desk phones. Thanks to the flexibility of the cloud, platforms like GoTo Connect can offer a seamless experience across digital desk phones, mobile devices and desktop PCs, allowing staff to make and manage calls with the same level of flexibility and functionality whether they’re at home or in the office. In fact, you can even switch from one to the other in the middle of an active call.
(Image credit: GoTo)
In addition to this, GoTo’s all-in-one administrator portal allows businesses to oversee every aspect of their unified comms estate through a single-pane-of-glass cloud management dashboard. This makes troubleshooting and remediating issues significantly easier, and eliminates the headache of having to switch between multiple portals to manage individual on-premise comms systems.
These capabilities put the power and versatility of enterprise-grade communication within reach of small businesses without requiring expensive investments in PBX infrastructure or SIP trunking. They’re especially transformational when rolled out as part of a unified strategy which places digital collaboration, video conferencing and cloud-based telephony on an equal footing.
Phone calls are, and will remain, an essential vector for business communications, and investing in a properly architected digital phone platform can supercharge both your inbound and outbound relationships, allowing your staff to better connect with your customers and partners. The future is calling – don’t let it go to voicemail.
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