A Meta Quest 3 bug has made the headset unusable for many, but a fix is coming

If you've managed to avoid Meta Quest 3 update v62 you might want to keep it uninstalled for a while longer. That’s because some users who have downloaded the update, which was released last month, have been plagued by an annoying warning popup telling them there’s dust or debris in their USB port, when this isn’t the case.

What makes this popup especially annoying is that even if you try to dismiss the erroneous warning it’ll reappear again and again, leaving the headset feeling “essentially worthless” according to some disgruntled Meta Quest 3 customers.

It’s not clear what's causing the issue – I haven’t seen the popup at all, and I’ve been using my Quest 3 every single day for my VR fitness experiment, and anecdotal accounts from social media suggest that even if two people are using the headset in similar ways, one may see the popup while the other doesn't. But now there’s some potentially good news from Meta.

The Meta Quest 3 and controllers on their charging station which is itself on a wooden desk next to a lamp

We suggest only using official Quest 3 chargers (Image credit: Meta)

On the main Meta Community Forum page where people have been sharing their experiences, an official Meta Quest Support moderator has shared an update saying “Issue Replicated. Fix In Progress.”

While this is great news for the many Quest 3 users annoyed by the bogus USB-C port warning, the moderator stressed that the team doesn’t yet have a timeline for when a fix will be available – just that they've been able to replicate the issue, and have started to test possible solutions.

This vagueness has resulted in undertandable annoyance amongst those affected – especially those who have been having troubles with the warning message for over six weeks since v62 rolled out. In the forum thread linked above, we’ve seen people threatening to never buy Meta VR tech ever again, recommending that people file chargebacks on the credit card they bought the headset with, and generally venting their frustrations with the issue.

If you’re in this boat, is there anything you can do?

What can you do to avoid the Quest 3 bug? 

The Meta Quest 3 resting on a blue couch with its controllers on a blanket

Can the bug be avoided? (Image credit: Meta)

As we said above, because there’s no obvious cause for this issue it’s tough for us to recommend what you can do to avoid it. The main piece of advice we can give is not to update to v62 if you haven’t already. 

If you've already updated to v62, based on what we've seen on the community thread we’d suggest only using the official Meta Quest 3 charging cable with your headset, as some people have suggested that third-party cables have been a cause of their problems. We’d also recommend using for headset for standalone experiences rather than wired ones to avoid setting off the popup.

If the popup is appearing for you, however, then there doesn’t appear to be much you can do beyond trying to push through it. We’ve seen some people say it only appears when their headset is 80-100% charged – so you might have success if you don't fully recharge your Quest 3 between sessions – and some people have said rebooting their device caused it to go away (though others have said it had zero effect).

Unfortunately, these are the best solutions we can come up with until Meta releases a proper update, so hopefully one isn’t too far away – although given the vagueness of the timeline Meta has offered, who knows how long we'll be waiting.

You might also like

TechRadar – All the latest technology news

Read More

Vision Pro arrival dates are getting delayed leaving many frustrated

Pre-orders of Apple’s Vision Pro are supposed to ship out on February 2; however several reports have appeared online claiming there’s going to be a sizable delay.

People have flocked to Reddit and X (the platform formerly known as Twitter) with screenshots of their orders now having an arrival period of February 29 to March 7. That week is commonly seen among the buyers experiencing the delay, but it’s not uniform across the board with others claiming different dates. A user on X says their unit has been pushed back to February 15 while another on Reddit says Apple’s “phone system” told them the headset won’t ship out until March 14. 

See more

It’s also been reported that Apple is contacting people about the shipping date pushback. A comment on the Vision Pro subreddit states they received a text from the company informing them of the shipping delay.

The setback seems to be primarily happening to two configurations of the headset: the 256GB and 1TB storage models. There hasn't been any news or screenshots showing that the 512GB Vision Pro is seeing similar delays; although we wouldn’t be surprised if it too was getting pushed back. It’s hard to say for sure as there is a lot of chaos surrounding this situation. People are understandably frustrated, plus Apple has yet to make a public statement about the new shipping dates.

To be fair, the dates are estimated delivery times. It’s entirely possible the headsets will arrive on time or the delay won’t be as extreme. In a worst-case scenario, early adopters may have to wait until the dust settles to get their hands on the headset. Or they can go onto eBay and deal with the many, many Vision Pro scalpers.

Prioritizing stores 

It’s unknown exactly what is causing the delay. A prevailing theory being thrown around in online circles is Apple’s recent decision to stock more in-store inventory in preparation for the big day. It argues that the tech giant is choosing to prioritize in-store purchases resulting in a limited amount of headsets for pre-orders. Commenters have said their in-store pickup orders of the Vision Pro are completely fine. They can go to an Apple Store and grab their device without issue. 

That could be one reason, but again, nothing can be said with total confidence due to all the conflicting information. 

So, we reached out to Apple asking if they could provide any details regarding the Vision Pro delay. Will people receive their orders on time or will they have to wait over a month? This story will be updated if we hear back.

For those planning to pick up a Vision Pro on day one with a pre-order, good luck. Industry insider Mark Gurman says some stores “are anticipating little to no day one availability for non-pre orders”, according to his sources.

There are plenty of great headsets out there if you can't get your hands on Apple's latest tech. Check out TechRadar's list of the best VR headsets for 2024 if you want recommendations.

You might also like

TechRadar – All the latest technology news

Read More

Windows 11 is getting a voice-powered ability many users have been longing for, as Microsoft kills off Windows Speech Recognition for the far superior Voice Access tech

Windows 11 has a new preview build which further improves Voice Access, an area Microsoft has been putting a lot of effort into of late.

Preview build 22635.2915 (KB5033456) has just been rolled out to the Beta channel, and one of the additions is the ability to make customized voice shortcuts.

Using this feature, you can specify a trigger phrase for the command, and then the command itself.

Microsoft gives an example of an ‘insert work address’ command which when given automatically pastes in the specified address of your workplace. Anytime you need that putting into a document you’re working on, you just say the command – which is quite the timesaver.

Language support for Voice Access has also been extended, and now the following are included (on top of the existing languages): French (France), French (Canada), German, Spanish (Spain) and Spanish (Mexico).

Finally for voice features, multiple monitors are now supported, meaning that when you summon a grid overlay – for directing mouse clicks to certain areas of the desktop – you can do so on any of the screens connected to your PC. (Before now, the grid overlay could only be used on the primary display).

You can switch your focus to another monitor simply by using a letter (A, B, C and so on) or its phonetic equivalent (Alpha, Bravo, etc).

Microsoft further notes that there’s a drag and drop feature to move files or shortcuts from one display to another.

Elsewhere in build 22635, screen casting in Windows 11 has been improved, with a help option now in the Cast flyout from Quick Settings. This can be clicked if you’re having trouble piping your desktop to another screen and want some troubleshooting advice.

Users are also getting the ability to rename their device for the Nearby Sharing feature to help identify it more easily.

For the full list of changes and fixes in this Beta build, peruse Microsoft’s blog post.


Voice Access shortcuts

(Image credit: Microsoft)

Analysis: Custom capers

This is some useful work with Voice Access, and those with multiple monitors who use the feature will of course be very pleased, no doubt. Voice shortcuts is a powerful addition into the mix for voice functionality, too, and with this, there are a good deal of options.

Not just pasting a section of text as we mention in the example above, but also tasks can be triggered such as opening specified URLs in a browser, or opening a file or folder. You can combine multiple actions too, along with functions like mouse clicks or key presses. This is a feature we’ve been wanting for some time, so it’s great to see it arrive.

It’s also worth noting that Windows Speech Recognition has been removed from Windows 11 in this build, and when you open that old app, you’ll now get a message informing you of its deprecation, and recommending the far superior Voice Access capability instead.

We’re hoping that in the future, Voice Access is going to become an even more central part of the Windows 11 interface, and it seems a great candidate to be driven forward with AI – and maybe incorporated into Copilot.

You might also like…

TechRadar – All the latest technology news

Read More