Windows 11 is forcing users to upgrade Mail app to new Outlook client which comes with a nasty addition – adverts

Windows 11 and Windows 10 users are being forced to upgrade to a new version of Microsoft’s built-in email app, with the Mail app becoming Outlook.

Windows Latest highlighted the situation whereby this happened to the tech site – and when we opened Mail, it was the same deal for us (albeit the upgrade process happened in a different way – we’ll come back to that shortly).

As Windows Latest explains, when opening the Mail app, they were informed by a pop-up that the Mail and Calendar apps are changing to be replaced by a new unified Outlook app. (We’ve previously been told about those old apps going out of support before 2024 comes to a close).

This new Outlook web app replaces both of those clients, and before they knew it, Windows Latest was looking at the new app rather than the old Mail client. The all-in-one replacement has a fair few changes from the Mail app, as we’ve explored before.

Now, this isn’t an irreversible change, though – not yet, because there is a slider top-left of the app window which says ‘New Outlook’ and if you switch it off, you’ll be sent back to the old Mail app.

That said, when doing this, Microsoft warns you that while you can switch back now, you will be returned to the new Outlook in the future. So that forced upgrade is coming soon, and it will be irreversible.


Analysis: Gloomy Outlook – cloudy with a chance of ads

We hadn’t opened the Mail app for some time, so upon reading Windows Latest’s tale, we tried it – and indeed we got a small message: “A newer version of Outlook is required to continue. Outlook will now check for updates.”

Our Mail client was then automatically upgraded to the new web Outlook, just as with Windows Latest. We weren’t treated to the fancier (graphical) pop-ups the tech site experienced though – we just got a simple text-based dialog box. (Possibly because the PC we were on is still running Windows 10)

So, it seems this is a wide rollout of the forced upgrade, albeit it as noted, a change that can be temporarily rescinded – although later this year, you will be transferred to the new Outlook email app, whether you want it, or not.

Why aren’t people keen on the new email client? Well, it’s a whole different layout, and change can take some getting used to, as always. Others seem to be complaining that it diverts important messages away from the main inbox (’Focused’ pane) too readily. However, the biggest stumbling block for many is that the new Outlook has adverts, apparently, although those with a Microsoft 365 subscription don’t see them (we have the latter, so weren’t bothered by adverts).

Certainly, adverts is a nasty sting in the tail, but you may just have to get used to them if you’re not an Office (sorry, Microsoft 365) subscriber. Microsoft’s constantly experimenting with using more ads or promotional tactics in Windows 11 (and 10) sadly, and increasingly it seems that’s something we’ll have to live with.

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Windows 11 is losing Mail and Calendar apps – so you’ll have to use Outlook whether you like it or not

Microsoft has set a date to remove the Mail and Calendar applications at the end of the year from Windows 11, as well as dropping the apps from the Microsoft store. The company will also stop putting out updates or support once the year is out. So, if you haven’t moved over to Outlook, you’ve got until December 31, 2024 to do so. 

You may notice in the coming weeks a little pop-up will appear when you open the Mail or Calendar app trying to nudge you over to the Outlook app and give it a go if you haven’t already. Of course, Windows 11 devices released in 2024 will come with the updated Outlook app as the default mail app, so if you’re working on a new machine you’re likely already using Outlook. 

You’ll still have the option to ignore the prompt and carry on with Mail and Calendar, but only until the end of the year. If you’re still keen to stick with them, you will have to make sure they’re already installed and up to date on any device you plan to be using them on (like your home computer, work set up, personal laptop and so on). 

Sticking with it

Do bear in mind that you won’t be receiving any security updates or bug fixes once the cut-off point passes, and there’s no guarantee after the fact that Microsoft won’t bin them off entirely soon after. 

Users are still on the fence when it comes to embracing Microsoft Outlook, with some eager to get to know the updated interface and others adamant about not moving away from the familiar Mail and Calendar apps. Either way, you don’t seem to have much choice, and having yet another message from Microsoft pop up to encourage them to move to their newer software may not go down with users who are already sick of Microsoft's nagging.

Via Windows Latest

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Microsoft Outlook is getting an AI upgrade that will make the Mail and Calendar apps redundant

Microsoft plans to shut down its Mail and Calendar apps and merge the two into an updated Outlook for Windows, and use this as an opportunity to introduce more artificial intelligence features.

In a blog post from Microsoft earlier this month, the company noted that Windows 11 devices that will be shipped next year will include the new Outlook for Windows as the default mailbox app. The updated Outlook will include both mail and calendar tools that will eliminate the need for the respective Mail and Calendar apps: so you’ll just use the newer Outlook instead.

The Register notes that the Mail and Calendar apps will still be available to download through the Microsoft Store up to the end of 2024, but the move doesn’t seem to be a popular decision going by reactions online – and tweet from a systems engineer and Office 365 specialist Michael Reiners suggests that Microsoft might be rethinking the plan, or at least the timing.

The tweet below shows a screenshot of an email or memo from Microsoft that says “We are reevaluating the timing and implementation of this change and will provide updated information shortly.”

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It's unclear why the tech giant is hesitant to roll out these changes, and the company has not responded to a request for comment from the Register as of yet.

Microsoft is giving users a chance to look at the latest Outlook for Windows. If you’d like to give it a try head over to the Mail and Calendar app and hit the 'Try the new Outlook' toggle. Merging the mail and Calendar Capabilities into Outlook is part of Microsoft’s larger One Outlook plan laid out in 2020 to create a single Outlook for PCs, Macs, and the web.

These changes present an opportunity for Microsoft to implement AI into Outlook, and hopefully streamline everyday tasks within mail and calendar capabilities, in a similar way to how Google has introduced Bard and generative AI into the Google Workspace.

Whether you're for AI integration into your daily workspace, it seems like that is the direction companies like Microsoft and Google are adamant to head towards. It would be interesting to see exactly how Microsoft plans to introduce artificial intelligence to declutter and improve your task management. 

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Apple’s macOS Sonoma update won’t support your legacy Mail plug-ins

If you plan to upgrade to macOS Sonoma later this year but also happen to make use of legacy Mail plug-ins, you're going to be in for a bad time. That's because the update will remove support for those plug-ins for the first time.

Plug-ins can be used for a variety of things, like bulk email management and automation. They can often be used by businesses and power users and now it appears that they're going to have to consider upgrading to something newer or ditching those plugins and their features altogether.

With Apple now putting the macOS Sonoma update through what is sure to be months of beta tests proper to a September or October launch, there is plenty of time for those decisions to be made. One other option is to just not update yet, but that's less than ideal and no use at all if there are new macOS features that you could make use of.

Legacy Mail

As MacRumors points out, Apple confirmed that it would kill off legacy Mail plug-ins previously, but didn't say when that would happen. The warning was given when macOS Monterey was released in 2021, and there was even a replacement for legacy plug-ins announced at the same time.

That replacement is the MailKit framework and developers have been tying into that ever since. However, there is still a good chance that some legacy plug-ins haven't been updated, leaving their users in a difficult position.

Some developers are already aware that Apple is deprecating legacy Mail plug-ins and are working to get their projects ready for the big day.

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However, while MailKit extensions can be more secure than their legacy counterparts, they don't have the same level of access which could impact the features they offer. As a result, it's also possible that some legacy plug-ins simply won't make the move over to MailKit at all.

Apple announced the macOS Sonoma update during the WWDC event on June 5, but it was far from the only update previewed. The new iOS 17, iPadOS 17, tvOS 17, and watchOS 10 updates were also shown off for the first time — they're all now available in beta and should be ready for the public this September.

That was just the software, too. Apple announced the first non-Intel Mac Pro, an updated Mac Studio, and the first 15-inch MacBook Air during the same event. The biggest announcement was undoubtedly the arrival of the Vision Pro AR/VR headset, however.

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