Microsoft can be slow to cure bugs at times – but you won’t believe how long it took to fix a CPU-related glitch preventing Windows 11 upgrades

After over two years of waiting, Microsoft has finally lifted a block on some Windows 10 PCs with Intel Rocket Lake CPUs that prevented users from upgrading to Windows 11 – so those folks should now be free to migrate (should they wish).

We’re all by now familiar with Windows 11’s more onerous system requirements – which includes a stipulation for having TPM, and rules out older CPUs to boot, but Rocket Lake is contemporary silicon and officially supported by Microsoft’s newest OS. Rocket Lake is, in fact, Intel’s 11th generation, so it’s only three generations back from current 14th-gen chips (Raptor Lake Refresh).

However, as mentioned, some of those PC owners who have a Rocket Lake processor were prevented from upgrading from Windows 10 to Windows 11, and this was due to a compatibility issue with 11th-gen CPUs and some driver versions for Intel Smart Sound Technology (SST).

The problem is that older SST drivers could cause the PC to crash with a Blue Screen of Death (BSoD) when using Rocket Lake.

What’s really odd here is that the bug was discovered a long, long time ago – in November 2021 – and as Tom’s Hardware, which spotted this, points out, for those who had upgraded to Windows 11 and were hit by these BSoD crashes, a fix was offered up within weeks.

However, as is the case when a software or hardware compatibility issue is discovered, PCs that might run into the pinpointed gremlin are blocked from upgrading to prevent that from happening.

The trouble is Microsoft has only just lifted that block now, and finally marked the bug as resolved, almost two and a half years after this glitch was first discovered.


Analysis: Definitely not as fast as a speeding rocket

That’s not exactly moving fast, is it? And yes, the cure in this case did depend on an external source – an Intel driver update – but that was delivered in a relatively timely manner by Team Blue. As mentioned, the fix for those who’d already upgraded to Windows 11 on a Rocket Lake PC, and had run into the BSoD error, was provided not long after the issue was discovered.

So, why did it take Microsoft so long to actually get this fix delivered to Rocket Lake PCs via Windows Update, so the Windows 11 upgrade block could be removed? Well, we don’t know the answer, and the whole episode is very odd indeed. Until now, Microsoft just left the solution to this bug as pointing users to the Intel website to obtain the correct and updated drivers (rather than actually delivering them as part of Windows 10’s updates).

In case you wondering about the specifics here, the affected Intel SST driver versions are 10.29.0.5152 or 10.30.0.5152. If you’re running a PC with Rocket Lake on either of those versions, you need to upgrade to version 10.29.00.5714 or later, or 10.30.00.5714 or better, respectively.

You can now grab those versions via Windows Update – simply head there in Windows 10 and check for updates. Once installed, you should be free to upgrade to Windows 11, though not in every case – and not immediately.

Microsoft clarifies: “If your device still encounters this safeguard hold [block on upgrading to Windows 11] 48 hours after updating your drivers, it’s possible drivers for this Audio Controller [Intel SST] haven’t been developed for your specific device hardware configuration.”

So, bear in mind that even after installing the drivers, it could take up to 48 hours before you get offered the Windows 11 upgrade. However, if you aren’t offered it once you’ve waited out those two days, then you need to contact the manufacturer of your device and get them to help you on how best to proceed.

This is rather an anomaly, it has to be said – Microsoft taking such a ridiculously long time to get its house in order with a fix – and hopefully, we won’t be treated to any hold-ups quite this bad going forward.

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Windows 11’s next big update is almost ready to roll – but most people won’t get it for a long time yet

Windows 11’s next major update is coming close to completion, and in fact it’s rumored that it’ll hit its final stage of development very shortly – though its launch for all users will still be a good way down the line (we’ll come back to that).

As well-known Microsoft leaker Zac Bowden shared on X (formerly Twitter), Windows 11 24H2 is on track to hit RTM (release to manufacturing) in April.

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What this means is that the 24H2 update is ready to go to PC manufacturers so that they can work on installing it on their devices. In other words, Windows 11 24H2 is all but done at this point, save for final testing and changes that might need to be applied if PC makers run into any last-minute stumbling blocks.

Bowden mentions the ‘ge_release’ which refers to Germanium, a new platform that Windows 11 is built on with 24H2. While this won’t make any difference to the visible parts of the OS, under the hood, Germanium will offer tighter security and better overall performance.

With RTM for 24H2 happening in April, in theory, the plan is that it’ll take two months to finalize the new Windows 11 Germanium build, and it will be installed on ARM-based AI PCs when they start shipping in June.


Analysis: Clarifying the 24H2 release timeline

Note that as Bowden outlines on X, this does not mean Windows 11 24H2 (Germanium) will be released for everyone in June.

It will only be out on ARM-based laptops running Snapdragon X Elite chips (or variants) initially – like the consumer spin on the Surface Pro 10 or Surface Laptop 6. Which is why only the business models were unveiled recently – they have Intel CPUs that don’t need Germanium. Whereas the Germanium platform is actually required for these new ARM chips – which have been stoking a great deal of excitement – so this is why Microsoft is pushing it out ahead of time so as not to hold up those notebooks any longer than necessary.

As Bowden makes clear in a later tweet, Windows 11 24H2 won’t actually be ‘done’ until August, so the leaker suspects Microsoft wants to limit where Germanium is present until then.

What we can surmise from this is that while Windows 11 24H2 will be out on those mentioned AI PCs as early as June (if everything stays on schedule), not all of 24H2’s full library of features will be enabled – presumably.

Whatever the case, the full rollout of Windows 11 24H2 to all users won’t happen until after it’s fully done in August, meaning a September or October rollout to all Windows 11 users. This is the timeframe Microsoft is working to based on rumors that go back to the start of this year, in fact.

The long and short of it is that while Windows 11 24H2 may be ready for RTM next month and on the cusp of finalization technically, it won’t fully arrive until September (at the earliest). And the rollout will be phased as ever, so you might not get it on your particular Windows 11 device until several months after, which is all standard practice.

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There’s not long left to bag the best Oculus Quest 2 deals of 2023

Black Friday has been and gone but the best Oculus Quest 2 deals of the year are still available, only now they’re part of 2023’s Cyber Monday deals. If you’re looking to pick up a VR headset for yourself or as a gift for someone, this is your last chance to score a massive saving on Meta’s best budget gadget.

In the US the best Quest 2 discount is at Amazon – you can now get Meta's Oculus Quest 2 plus $ 50 Amazon credit for $ 249 with code META50. This saves you $ 100 off the total cost of these items. Meanwhile, in the UK your best option is at Very. You'll get £50 off and £50 cashback with code VKEXL. Once your payment of £249.99 has gone through you should get a refund of £50 (provided you used the code), making the headset effectively £100 off, which is an excellent saving.

We’ve already seen some amazing Oculus Quest 2 deals sell out this Black Friday season, so if you’re reading this I recommend acting fast. There are some other solid discounts out there, but nothing beats these two offers in the US or UK.

The best Cyber Monday Oculus Quest 2 deals

Oculus Quest 2 + Amazon credit: was $ 349.99 now $ 249.00 at Amazon
Use code META50
– Buy Meta’s Oculus Quest 2 at Amazon right now and you can get $ 50 Amazon credit for free with code META50 at checkout. This great has sold out once already this Black Friday season, so act fast.View Deal

Meta Quest 2 (128GB): was £299 now £199 at Very
Use code VKEXL
– Very’s Black Friday deal on Meta’s Oculus Quest 2 might be better than Amazon’s in the UK. Using code VKEXL at checkout will get you £50 back on your order, effectively making Meta’s VR headset £199. You will still pay £249 at first, but you should then get your £50 cashback after your purchase, as long as you use the code.

The Oculus Quest 2 is a solid VR gadget but honestly, I think you should get a Meta Quest 3 for Black Friday and Cyber Monday instead.

There are reasons to get an Oculus Quest 2. If your budget is tight, you’re not sure you’ll use VR much, or if it’s a gift for someone who’s rough with their toys. But I believe that the majority of people should opt for the Meta Quest 3.

Yes, the Quest 3 is roughly twice as expensive, and it’s not discounted at all for Cyber Monday, but it’s just so good –  that’s why it got five stars in our Meta Quest 3 review. The graphics are a lot better, the comfort is slightly improved, and the Quest 3’s mixed-reality features are delightful.

Plus if you do buy one soon, you’ll get a free copy of Asgard’s Wrath 2, which is set to launch in December.

Meta Quest 3: $ 499 & get a free game at Amazon
The Meta Quest 3 isn’t discounted for Cyber Monday as it’s so new, but you can get a free digital copy of Asgard’s Wrath 2 when it launches later this year. If you’d rather not shop at Amazon the same offer is available from Walmart, Best Buy, and Target as well as others. View Deal

Meta Quest 3: £479.99 & get a free game at Amazon
The Meta Quest 3 only just launched so it was extremely unlikely it would see a discount for Cyber Monday. There is still a deal on though; if you order the headset before January 27, 2024, and activate it before February 9, 2024, you’ll get Asgard’s Wrath 2 for free when the game releases.
If you’d rather shop elsewhere the same deal is available at Very, Currys, and Game among others. View Deal

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Microsoft has finally fixed a cool Windows 11 Spotify feature – so what took so long?

Microsoft has just fixed one of Windows 11’s neatest features – one that Chief Product Officer Panos Panay called a ‘game-changer’ when it was first introduced back in 2021.

The pre-loaded Clock application in Windows 11 has long included a feature that allows you to link up your Spotify account and set it to play specific productivity-focused playlists while you’re employing the nifty Focus Assist feature.

However, as previously noted by Neowin, the functionality had been broken for months (since at least February 2023, potentially longer), and despite Spotify trying to rectify the issue, it turned out to be an expired certificate on Microsoft’s end breaking the feature. Users attempting to link their Spotify account to Windows Clock would be met with a blank screen and an endless “Connecting to a service” message.

Thankfully, it looks like the problem is now resolved – in part, it seems, due to Neowin’s diligent reporting. When Spotify confirmed that the bug was Microsoft’s fault, Neowin reached out to the Windows creator to report the issue. Lo and behold, a few weeks later, the problem has been fixed; you can now hook up your Spotify account to the Clock app with no difficulties.

Microsoft, please love all your children equally

However, it looks like the problem is still lingering in Windows 10 – when I tried to connect my Clock app to Spotify on my personal desktop PC (after checking for system updates), I got the same empty white window.

Microsoft has been getting more and more aggressive in its efforts to push users to upgrade to Windows 11, but this feels like a spectacular low point. If the problem is something as simple as an expired certificate for Spotify’s API access, why not fix it for both Windows 10 and 11?

Look, I don’t hate Windows 11 (although Microsoft’s recent boo-boo over ads in the Weather app did make me chuckle). I use it on my work laptop and it’s fine – in fact, it’s steadily improving, gradually adding great features and gathering pace among users. It’s been on the rise for a while in terms of adoption – a quick look at the OS section of the Steam Hardware and Software Survey shows that Windows 11 is now eating into its predecessor’s share of the PC gaming space with impressive speed.

But as my colleague Darren recently said, Microsoft should be using the carrot, not the stick, to boost Windows 11 adoption. I love Windows 10 – why don’t you, Microsoft? It’s one of the best operating systems ever made, and I don’t want to feel forced to abandon it because you’re not willing to fix simple bugs that can be fixed in its successor.

It’s also frankly not a good look that it took more than three months – and a direct complaint from a tech news site – to fix such a simple problem. Come on, Microsoft. Oh, and you can stop with all the Bing AI nonsense. If I wanted an AI on my desktop, I’d just use ChatGPT.

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Universal Control finally arrives on macOS Monterey after a long delay

Since being announced at WWDC 2021 alongside Apple’s software updates, users have been waiting for Universal Control to arrive on Mac and iPad, and it’s finally arrived.

Available to try out on the beta versions of iPadOS 15.4 and macOS 12.3, the feature allows you to control a mouse on both a Mac and iPad at the same time. In this mode, you can drag and drop files between devices without having to send files or use a cloud service to do this.

Universal Control was set to arrive in October with the launch of iPadOS 15 and macOS 12 Monterey, but it saw delays, most likely to how the complications could be with sharing files between two different devices.

But so far in testing, it works great, and for anyone with both devices, makes it much easier to manage your content side by side.


Analysis: it works, and it’s fantastic

Setting up the feature is an easy process, by going to System Preferences > Display on your Mac, and check that your iPad is showing.

If it is, you can configure it to make sure if the tablet should be placed to the left or right of the Mac, and that’s it.

Users are already showcasing the feature on Twitter, with the mouse switching over to multiple devices as if they were all connected to one another.

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iOS 15.4 and iPadOS 15.4 don’t just bring Universal Control, as there’s also a keyboard brightness setting for your iPad, making it much easier to manage in Control Center instead. There’s also a FaceID option for masks, giving you the option for your iPhone and iPad to scan your face while wearing a mask, without using an Apple Watch to authenticate as before.

If this was in the era of iOS 9, we’d most likely have seen these features at WWDC with iOS 16, focused as a big tentpole announcement. But in recent years, we’ve seen features arrive across the year, such as trackpad support arriving on iPadOS 13.4 in March 2020.

With Universal Control looking likely to arrive for everyone in the next couple of months, it makes us wonder what could be coming to macOS 13. But regardless, we’re seeing bigger features arrive across the year instead, and for users, that’s a big win.

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We may not escape Zoom for a long time yet

The age of Zoom calls could soon be a long way off, according to perhaps unsurprising new predictions from the company itself.

The video conferencing giant, which has been one of the biggest success stories of the pandemic, has said it can play an important role in the post-pandemic world.

This would mainly be through helping facilitate and encourage hybrid working as employees look to split their time between the office and a more comfortable home environment.

Zoom future

“I think there are three big shifts that are happening post-pandemic that businesses are investing in and that’s spurring our growth and relevance,” Zoom's Ricky Kapur, head of the company's Asia Pacific zone, told CNBC in a televised interview.

This boldness follows the company's most recent financial results last month in which it revealed it is still expanding its customer base as hybrid working becomes more popular for businesses around the world.

The company added that it has seen particular success in drawing in larger customers contributing more than $ 100,000 each in trailing twelve months revenue, with Zoom also boasting 512,100 customers with more than 10 employees.

“Employees are demanding flexible work arrangements and the ability to work frictionless, irrespective of where they are,” Kapur added, noting that customers of all sizes are also looking for more customizable and flexible approaches to work.

“Whether it’s a retail experience, the ability to live feed into the store and speak with a live person — see a product, have a real conversation, and then make a purchase decision. Consumers are expecting that from companies,” he said.

Zoom has been working hard to continue the amazing growth it enjoyed during the pandemic as it attempts to keep track with rivals such as Microsoft Teams.

This includes recent updates such as live transcription, which is now available for all free Zoom accounts, after having only previously been offered to paid subscribers. 

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