Google Maps Immersive View just keeps getting better

Google Maps’ best feature, Immersive View, just got a whole lot better. You can now explore 3D maps of four new cities and over 500 new landmarks thanks to Google’s AI.

Immersive View is Google Maps’ souped-up 3D map, and it’s a solid free tool for helping to plan trips. Using AI, Google has fused billions of images together to create fairly realistic 3D maps of cities (including the newly released Amsterdam, Dublin, Florence, and Venice) and hundreds of landmarks (such as Sydney Harbour Bridge and Boston’s Faneuil Hall).

While you're soaring over these virtual locations Google Maps will highlight nearby locations such as cafes, restaurants and hotels. This more immersive perspective provides an easy-to-understand sense of size and scale compared to using regular Google Maps. You can even go inside some locations, using a Google AI called NeRF – this allows you to peek into select restaurants and cafes before you book online.

We particularly like Immersive View’s timeline tool. This feature will show you the expected weather – complete with virtual clouds, sun, or rain – and how busy you should expect the destination to be over the following days. Google Maps has always had this data, but Immersive View makes it a lot less tedious to scan through it to find the optimal times to visit particular locations on your trip.

The new landmarks and cities should be rolling out from today to Google Maps users on Android and iOS.

More Maps updates on the way 

Immersive View isn’t the only Google Maps feature getting an update.

Glanceable directions will be rolling out globally on iOS and Android later this month. Once you opt in to the service (Google doesn’t explain how you'll do this, but it’ll likely appear as a popup once the update goes live, and later will be found in your settings), you just need to call up directions and start walking, cycling, or driving to your destination – without hitting Start for in-depth directions or Live View for AR navigation.

Google Maps Glanceable Directions in action, your icon moves along the route, takes a detour and almsot a wrong turn before correcting it and arriving at the destination.

(Image credit: Google Maps)

As you move, your location marker will travel with you, and your ETA will update in real time, and you can even swap to a different route if you decide to travel a slower but more scenic way. Google says this tool is aimed at people who are familiar with where they’re going; they don’t need constant callouts saying ‘Turn here’, they just need to occasionally glance at their phone to make sure they’re still headed in the right direction. 

Next month, Google Maps users on desktop should look out for an update to Recents. Previously, this feature would show you the most recent destinations you’ve looked up in your current Google Maps session, but when you closed the Window this info would be lost. The upcoming update will enable you to see your recently visited locations from previous sessions, which should make it much easier to research potential places to visit on your next trip.

You can research hotels, landmarks, and other attractions across multiple sessions, then make a custom route or saved list when you've decided where you'd like to go. Plus, as you whittle down places to visit, you can remove them from your Recents list so that they aren’t cluttering up the list.

Looking for more ways to use Google Maps? Check out this list of 10 things you might not know Google Maps can do.

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Windows 11 just got a huge new feature for the stylus, finally catching up with Apple’s iPad

Windows 11 has implemented a major change for those who use a stylus, allowing for writing directly in the operating system’s interface and menus – though this is still in testing right now.

The move comes in preview build 23481 in the Dev Channel, where Windows Ink has been bolstered to allow for writing with a pen directly into, say, the search box in Windows 11.

The eventual goal, Microsoft notes in its blog post introducing the preview build, is to make it so you can write anywhere in Windows 11 with your pen. A further change has been applied to increase the accuracy of handwriting recognition, and also to bring in a ‘scratch out’ gesture to allow you to quickly edit (delete) text.

The catch is that so far this feature only supports English (US), but Microsoft assures us more languages are in the pipeline.

On top of this, build 23481 tweaks File Explorer to remove a bunch of outdated folder options. This is part of cleaning up this section of the interface ahead of a major revamp which is inbound for File Explorer, as you may have seen.

Finally, Microsoft has introduced a new Focus Session widget which allows users to quickly trigger (or halt) a session from the widget panel. And naturally, there’s the usual raft of minor tweaks, fixes, and known issues with this preview build as detailed in the full blog post.


Analysis: Playing catchup with Apple

The ability to write directly in the interface throughout Windows 11 is obviously going to be a major boon, but it’s a feature that is very much playing catchup with Apple. You may recall that Apple brought in its similar Scribble functionality with the Apple Pencil in iPadOS 14, which was released three years ago – so Microsoft has been slow to come to parity in this respect.

Not every Windows 11 tester will see the new Windows Ink capability either, as it’s a limited rollout to begin with, as Microsoft gauges early feedback. There are a number of known issues with the feature right now. (If you want to turn it on, you’ll find it in Settings > Bluetooth and devices > Pen and Windows Ink, where there’s a ‘Shell Handwriting’ option – though not for everyone yet, as noted).

Speaking of phased feature rollouts, preview build 23481 witnesses the completion of a few of these. That includes ‘never combined’ mode for the taskbar, and the ability to tear out (or merge) File Explorer tabs, both of which are now available to all Windows Insiders in the Dev channel.

For us it’s great to see ‘never combined’ making good progress in testing, so surely that’ll be in the mix for the release version of Windows 11 later this year (and there’s every chance the same will be true for the new Windows Ink feature).

Via XDA Developers

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Google Wallet’s latest update lets you save more than just your money

Google Wallet just got a lot more useful thanks to a sizable update that focuses on meeting users’ everyday needs.

The update comes alongside Google's big June feature drop and adds three new features to the ID, credit card, and ticket-management app. Chief among them is the official launch of state ID and driver’s license support for people living in Maryland. We first saw the ID support late last year when the beta rolled out. From the looks of it, the requirements are still the same: you need to have a “phone running Android 8.0 or later,” plus the device lock must be enabled. 

Those digital ID cards can also be used at TSA PreCheck lines at certain airports to speed up the screening process. The full list can be found on the official TSA website.  In the coming months, digital ID support should be rolling out to residents of Arizona, Colorado, and Georgia.

Moving down the list, users will be able to digitize passes that contain either “a barcode or QR code” simply by taking a photo of it. You’ll be able to upload things like gym membership cards, transit tickets sporting a QR code, and parking passes. Additionally, Google Messages will now be able to directly upload a received boarding pass or train ticket to Wallet. However, RCS (Rich Communication Services) must be enabled first. The newfound Messages support is seeing a limited rollout as it’ll only work with “Vietnam Airlines and Renfe, Spain’s leading train operator.” No word on whether or not the feature will expand to work with other travel businesses. 

Future plans

The work isn’t over yet as Google plans on growing the Wallet app even further. The company states it’s currently working with American health insurance company Humana on “developing a digital version of [the latter’s] insurance card”. Because it would contain sensitive information, this type of pass will require card owners to verify themselves before adding or using the data. People can use either biometrics, a PIN, “or other methods.” For UK users, there are plans to allow residents a way to “save their National Insurance Number” onto Wallet via the HMRC app.

Later this year, the tech giant states it’ll introduce support for “corporate badges… giving employees convenient and secure access to buildings” at their workplace. Speaking of access, Google Wallet is slated to release to more countries “in the next few weeks” although it’s unknown where exactly. We reached out to Google for clarification on launch windows for other regions and future updates. This story will be updated if we hear back.

With all this talk about traveling, you may be thinking about planning your next vacation. Be sure to check out TechRadar’s guide on the best travel and weather apps for Android if you need some help.

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Windows 11 gets ability to view phone photos… just as Apple cans a similar feature for Macs

Windows 11 has just got a new preview version in the Dev channel which adds some smart features, principally the ability to view your phone photos right on the desktop.

As you may recall, a big project in testing right now for Windows 11 is the revamp of File Explorer, part of which is the addition of a photo gallery feature. What Microsoft has done here is to introduce a new button that lets users add their phone photos to the gallery.

Click the ‘Add Phone Photos’ button and you’ll be given a QR code to scan with your smartphone, then you can set up the device to pipe photos across and view those mobile snaps in Windows 11’s photo gallery.

There’s other work on File Explorer elsewhere in preview build 23471, including some bug fixes, and another feature introduction – the ability to pop tabs out of windows (or merge them back), as you can with a web browser.

Note that the latter feature is an incremental rollout, so not every Windows Insider will see it yet. Microsoft did announce, though, that every tester in the Dev channel will now have the photo gallery in File Explorer (which has been a phased rollout, too, but one that’s now finished).

For the full details of all the fixes and tinkering in preview build 23471, as ever you can immerse yourself in Microsoft’s lengthy blog post.


Analysis: Microsoft adds while Apple takes away

The further work on File Explorer is welcome, and particularly the functionality allowing you to view phone photos right there on the Windows 11 desktop with a minimum of hassle.

There’s some interesting timing here – though no doubt coincidental – as well, in that as Microsoft is introducing this new feature, Apple has just announced that its My Photo Stream offering is being shuttered. (It’s now effectively on the chopping block, and will be shut down at the end of July).

Now, that might be an old service, and one not used much anymore, but it’ll still be something of a blow when it finally shuts it doors for the diehard set of niche Mac owners who still use My Photo Stream to view their phone photos on the desktop.

Of course, as Apple points out, My Photo Stream has been long been superseded by ‌iCloud Photos‌, and you should turn that on instead. But some folks haven’t set up iCloud Photos‌ because they don’t want to (enjoying just seeing recent snaps automatically on their Mac, courtesy of Photo Stream, without having to sync an entire – possibly huge – photo library to iCloud).

There’s also the fact that ‌iCloud Photos‌ requires payment (beyond the 5GB that you get free, a rather measly allowance these days), and some aren’t happy about that, either – and the apparent financial motive for Apple to make this move.

At any rate, whatever your view of how redundant or pointless My Photo Stream is at this point – indeed, you may never even have heard of it – the fact remains that Apple is taking away one path for easily viewing your phone photos on the desktop (that at least some folks still use), while Microsoft is going in the opposite direction and adding one.

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Expedia just added ChatGPT and I tried using it to build a fantasy vacation

A long time ago there were millions of these people called travel agents, wonderful humans who would listen to your idealized travel plans and then work to stuff them into reality, without losing the magic. Technology or, more specifically, the internet and myriad travel apps, have all but killed that industry, but the idea of a sensitive guide who can sort through the zillions of travel options remains. And it may be the inspiration for Expedia's new ChatGPT integration.

The online and app-based travel service announced the beta integration on its app (iOS only for now) on Tuesday and is calling it, naturally, “Conversational Trip Planning.”

Expedia's move isn't surprising, considering it was on the initial list of ChatGPT plugin partners, with the Expedia Group (which includes services like Hotwire, Orbitz, Hotels.com) announcing that those who use ChatGPT to launch natural language travel queries will get data results from Expedia and be able to use them to build a travel itinerary on Expedia.com.

The Expedia app's beta ChatGPT integration works a little differently from a standard AI session. While you can get a lot of conversational travel assistance from ChatGPT (based on the GPT-4 model, by the way), the app will only save the hotels you discussed to your app-based trip board. In addition, this ChatGPT will not be engaging in any conversation outside of travel. If you do try to ask a non-travel-related question, Expedia's ChatGPT is designed to “respond in a neutral voice” to bring the conversation back to travel, Expedia executives told us.

Expedia ChatGPT

Expedia’s beta Conversational Trip Planner is integrated into the app interface. (Image credit: Future)

What it knows about where you go

Regardless of all the Expedia data backing up this ChatGPT integration, none of your personal Expedia profile is being fed to ChatGPT, according to executives.

“We marry our data and information with the response,” said Expedia Groups CEO Peter Kern, “We're not sending our travel and booking information to ChatGPT.”

Kern told us that you could tell Expedia's ChatGPT you want to travel to Paris this spring but even if you travel to Paris every spring, ChatGPT won't know that.

Even though Expedia's Conversational Trip Planning doesn't automatically save all your trip preferences to your trip planning board, it can help you figure out other parts of your trip plan. A query regarding a summer trip to Maui for two will tell you about hotel options, flights, weather, what to see, and more. It's just that the system is only currently looking for hotel tags, which it then picks up for your in-app itinerary.

Expedia is using the same data to power this new Conversational Trip Planning and the ChatGPT plugin experience.

Expedia ChatGPT

It should help you find and save travel options and ideas. (Image credit: Future)

The speed with which Expedia integrated ChatGPT may be startling, but the company is not particularly new to AI-enhanced trip-planning experiences. It already uses AI and machine learning to help personalize trip query results and flight fare comparisons. In that light, perhaps it's not surprising that the company managed to deliver this beta ChatGPT experience in a little more than a month.

There are some unknowns here. Expedia warns in its release that the conversational AI might still get things wrong or offer up an inappropriate response. At least Expedia already has an AI Ethics Committee to oversee the interactions.

As for which type of traveler might benefit most from the ChatGPT-powered Conversational Trip Planner, Kern is unsure. “Is it suited to a particular type of traveler? Our view is, we don’t know.”

The English-only app update is available now on iOS devices.

Hands on with the Expedia's beta Conversational Trip Planner

Expedia gave me early access to the new Conversational Trip Planner. I decided to use it to help me plan a fictional summertime trip with my wife to the Amalfi coast. 

My exact query was: I want to book a romantic trip for two to Italy's Amalfi coast. We'd like to travel in the summer and stay near the coast (not on the coast, since that would be too expensive). I'm also hoping for affordable flights and some ideas about what to do while I'm there.

Expedia's ChatGPT only took a moment to offer up four hotel options, including Hotel Belvedere, which is located in Praiano and includes views of the sea. I also got a nice list of things to do that includes visiting Ravello and the gardens at Villa Cimbrone. 

The chatbot also let me know that it couldn't help me with booking flights, which I expected, but I was surprised that it wouldn't even show me flight options. 

I then wrote, “This sounds awesome. How can I book the Hotel Belvedere?”

Expedia's response was cheerful but instead of connecting me directly to the Expedia App with the Hotel Belvedere set as part of my itinerary, it told me that I could visit the Expedia website and search for the hotel using my travel dates and destination. 

“Can you book it for me?” I asked.

Unfortunately, that simple question appeared to break Expedia's ChatGPT beta. I never got a response.

Expedia ChatGPT

A little bit of my interaction with Expedia’s ChatGPT integration (Image credit: Future)

I also wanted to see how the Conversational Travel Planner handled questions that weren't exactly about travel planning.

I typed in, “Have you ever gotten into a fight on an airplane?”

That also didn't get a response.

However, when I exited my chat, the system asked if I wanted to add the details to my trip booking. The Expedia app saved my initial query and would allow me to search and add details on my own. However, it didn't save anything related to my preferred hotel.

I had a lot more luck on my second round of tests. I cut down my initial query to “I want to travel to Paris in the spring.”

Expedia's ChatGPT told me it was a great choice and asked if I'd checked out available flights and hotels. I told it to find me the best flights for May 2023.

Expedia's ChatGPT asked me for destinations, dates, and other requirements, which I provided.

ChatGPT returned with four flight options, all for less than $ 800 per person.

It then also helped me find a hotel with a view of the Eiffel Tower in my price range. It was even willing to help me book an evening at the Moulin Rouge. When I gave it a date, it returned with an available show time and offered to proceed with the booking.

Expedia's experimental Conversational Trip Planner can do a lot to help you plan a trip, but in order for me to truly save all this information, I'd have to cut and paste it into my Trip Planner.

Even so, it's a good start and I walked away wishing I really was planning a trip to Paris and an evening at the Moulin Rouge.

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Windows 11 just got loads of new features including one that iPhone owners will love

Windows 11 has just been graced with a big update, albeit not a full feature update, but one of Microsoft’s so-called ‘Moment’ upgrades.

Moment 2 to be precise, and if that sounds familiar, that’s because Microsoft released it in testing (as an optional update) at the end of February. Now, however, it has arrived as a full release, which means it’s coming to all Windows 11 PCs as we type this.

If you haven’t already been offered what is formally known as patch KB5023706, then you can head to Windows Update and check for new updates, whereupon you should see Moment 2 ready to roll.

The update introduces a raft of new features, including improvements for those using Windows 11 with a touchscreen (a touch-optimized taskbar). Another big move is Phone Link for iOS, giving iPhone owners the ability to hook up their handset to the desktop (giving access to iMessage correspondence from their PC).

Windows 11 will now provide energy efficiency recommendations and additional help when troubleshooting issues with your PC (via ‘Quick Assist’). On top of that, the system tray has been given a fresh lick of paint in the form of a rounded focus (rather than square, when mousing over icons bottom-right, to be more in keeping with the rest of Windows 11’s modern look).

Accessibility features have also been improved, most notably with enhanced support for braille devices, and Voice Access getting new commands.

As well as all the feature additions, KB5023706 comes boasting the usual slew of security fixes provided by Microsoft with these monthly cumulative updates.


Analysis: Plenty of features and hopefully no bugs

So, all the testing of the preview version of the Moment 2 update is now done and dusted, and with no major bugbears sighted, everything should go smoothly with the upgrade now it has become available – in theory. Of course, when a much wider rollout happens, with a lot more PCs involved, fresh bugs can still make their unwelcome presence felt.

Nothing’s guaranteed even with finished updates for Windows, as we’ve seen in the past. Windows 10 in particular has seen the release of patches with some serious problems lurking within (we’re talking file deletion, if you recall that memorable and very unfortunate episode).

Another thing you might also recall is when Microsoft revealed the preview version of Moment 2, the company talked about the ChatGPT-powered Bing being put on the taskbar, giving us the impression that this was a full integration of the AI chatbot with the Windows 11 interface.

As we’ve discussed in the past, though, this wasn’t the case – the implementation of this ‘feature’ (ahem) was simply a link in the search box that brought up Bing in the Edge browser.

Users were pretty disappointed about that, and the Bing icon swiftly vanished, with Microsoft subsequently assuring us that the chatbot hadn’t been ditched from the taskbar, but was in a rotation with other search highlights. And wouldn’t you know, just as Moment 2 is rolling out, we can now see the Bing icon in our search box once again (doubtless just temporarily, though). Interesting timing…

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Sick of hearing about ChatGPT in Bing? Too bad: Microsoft is just getting started

On Thursday, March 16, Microsoft is planning to reveal more of its grand scheme for implementing AI chatbot ChatGPT’s features into yet more aspects of our lives – specifically, how the tech firm has big plans to “reinvent productivity with AI”.

Besides being utterly meaningly corporate marketing jargon, this notion of ‘reinventing productivity’ is concerning at best, especially since we don’t know what it actually entails yet. Speculation is rife that Microsoft plans to integrate ChatGPT into the Microsoft 365 (formerly Office) software suite, along with the Dynamics 365 suite for enterprise use.

This comes hot on the heels of Microsoft shoving the chatbot into almost everything it owns. Starting out with the integration of ChatGPT into Bing and following rapidly with AI-powered additions to Skype and the Windows 11 taskbar, Microsoft has been going hard when it comes to AI in its software.

We had already speculated about the ways in which ChatGPT could transform Microsoft’s consumer software suite, so it’s not like this is a huge surprise. However, I’m worried about the whole prospect; Microsoft is rushing into its AI implementation plan, and it’s going to cause more problems than it solves.

The AI arms race

Microsoft’s apparent desire to shoehorn AI features into yet more of its products is likely a response to competitor Salesforce’s own moves in partnering up with ChatGPT creator OpenAI to bring the chatbot to Slack (as well as Snapchat introducing its own AI chatbot) This sort of reactionary decisionmaking is rarely a wise move, especially when it involves AI.

ChatGPT has already proven itself to be, well, problematic. Whether it’s being used to commit cybercrime or create spurious photography competition entries, AI poses some very serious risks. Many of these problems are caused by human abuse of AI software, but tools like ChatGPT have their own failings too.

We’re witnessing a real-time arms race to cram AI tech into every aspect of our lives, and I wouldn’t trust Microsoft (or any huge tech company, like Google or Meta) to be the harbingers of this chatbot renaissance. Right now, Microsoft is demonstrating a lack of caution when it comes to ChatGPT and AI in general, especially since it’s a space yet to see serious regulation from major governments.

I will admit that AI coming to the 365 suite is actually a much less horrible idea than, say, letting ChatGPT make video content. The ability to ask ChatGPT something simple like ‘add some animations to my PowerPoint presentation’ or ‘reformat this text document as a letter’ is both useful and relatively non-threatening – though the potential for Microsoft Word to simply write content for you is a bit concerning, especially for the academic space.

I’m not saying that ChatGPT being added to these tools is going to ruin our lives, but it has issues – and I’m definitely not convinced that Microsoft is taking all the right precautions here. This is a situation where caution will be rewarded; Google isn’t letting people get up close and personal with its new AI just yet, and Microsoft themselves had to limit the Bing chatbots replies after a whole load of weirdness from the AI. Charging ahead with more AI tools right now? Not a good look.

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Grammarly’s ChatGPT upgrade won’t just improve your writing, it’ll do it for you

Grammarly will soon no longer just recommend ways for you to improve your writing, it’ll do the writing for you.

The writing assistant Grammarly already uses AI in several ways to help it act as a clever tool. Not only can it pick up common grammar and spelling mistakes, but it can also recommend ways to better structure your sentences, and can even tell you the tone your writing portrays (with adjectives like Formal, Confident, Accusatory, and Egocentric).

Come April, Grammarly will be taking its help a step further with the introduction of GrammarlyGo.

Built on OpenAI’s GPT-3 large language models (OpenAI is the team behind ChatGPT), GrammarlyGo will be able to perform a slew of different functions. If you have a document that’s already been written, GrammarlyGo will be able to edit it to portray a different tone or change the length to make your writing clearer or more succinct. Alternatively, if you’re experiencing a writing block its ideation tools will supposedly help unlock your creativity by creating brainstorms and outlines based on prompts you provide.

The press release announcement says it won’t stop at outlines either. GrammarlyGo will be able to compose whole documents for you, and it can even generate replies to emails based on the context of the conversation.

(Image credit: Grammarly)

We haven’t yet had a chance to try GrammarlyGo for ourselves, but we expect it’ll perform similarly to other ChatGPT alternatives we've tested. Specifically, we imagine it’ll show a lot of promise, but its compositions will almost certainly need to be proofread and tweaked by a human – especially while it’s still in beta. Even when given prompts to work with we’ve found that AI writing bots can struggle to generate content that sounds authoritative. Sure, they can produce 400 words about, say, VR headsets, but the writing is often full of chaff and sprinkled with buzzwords rather than feeling like it’s written by someone that understands the topic.

GrammarlyGo’s beta will launch in April (we don’t have an exact date yet) and will be available to all Grammarly Premium, Grammarly Business, and Grammarly for Education subscribers. It’ll also be accessible to people using the free version of Grammarly in the US, UK, Australia, Canada, and New Zealand.

It’s not just writing that OpenAI’s tech is helping to improve. Spotify has launched an AI DJ that can talk to you while mixing your favorite tracks, and Microsoft has incorporated ChatGPT into its search engine to create the impressive Bing Chat tool.

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Microsoft lets ChatGPT-powered Bing off its leash – I just hope it doesn’t backfire

Microsoft has boosted its Bing search engine, to which it recently added artificial intelligence-powered chat capabilities, by increasing the number of chats it can have with a user in a day from 100 to 120.

When Microsoft first introduced Bing’s new feature, which is based on the popular ChatGPT chatbot, there was a lot of initial excitement… but then Bing started behaving strangely. People noticed that Bing’s AI chatbot would start acting increasingly bizarrely the longer their conversations with it went on.

This included Bing giving out incorrect information, and then having what can only be described as a tantrum when its errors were pointed out, which led to Microsoft hastily limiting the amount of responses Bing could give within a chat in a bid to curtail those worrying conversations.

It worked, but it came at a cost, as Bing suddenly became a lot more boring.

Fixing the chat

The last thing Microsoft wants is for Bing to be considered boring again, so it’s been understandably keen to increase the chat limit once the bugs have been ironed out, so the news that it is offering a big increase to 120, which follows an increase from 60 to 100, is certainly welcome.

Also, Microsoft’s initial limit to just five replies was seen by many to be too drastic – it certainly limited the usefulness of Bing by cutting chats short – and it took the fun out of it as well.

As MSPoweruser reports, Microsoft’s head of advertising and web services, Mikhail Parakhin, explained on Twitter that, in addition to the increased chat limit, users will now be able to have a conversation depth of eight – the limit was briefly increased from five to eight, before it was dropped back to six.

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Initial reports, as mentioned by Parakhin, suggest Bing is holding up well following this increase, and Microsoft’s softly-softly approach to expanding Bing’s AI chat capabilities is certainly sensible.

This whole saga does show the risks of rolling out AI features, however. Microsoft was too cavalier when it first introduced the new Bing chatbot, and then too conservative in response to the embarrassing issues that emerged. I think it should have started lower, and slowly built up Bing’s responses.

However, Microsoft clearly doesn’t want to move too slowly, for fear that people will lose interest in Bing – something the company has had to struggle with in the past, with most people using its chief competitor Google instead.

But going too fast too soon also brings risks. If Microsoft hasn’t properly fixed the underlying issues, we may see a return of Bing’s stranger side, and as entertaining as that can be, it could lead to a real PR headache for Microsoft.

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Bing chatbot just got smarter – and it’s about to get different AI personalities

Microsoft has deployed a new version of its Bing chatbot (v96) featuring improvements to make the AI smarter in a couple of key areas – and a big change has been flagged up as imminent, too.

Mikhail Parakhin, who heads up the Advertising and Web Services division at Microsoft, shared this info on Twitter (via MS Power User).

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So, what’s new with v96? Parakhin explains that users of the ChatGPT-powered Bing will now experience a ‘significant’ reduction in the number of times that the AI simply refuses to reply to a query.

There will also be “reduced instances of hallucination in answers” apparently, which is industry lingo meaning that the chatbot will produce fewer mistakes and inaccuracies when responding to users. In short, we should see less misinformation being imparted by the chatbot, and there have been some worrying instances of that occuring recently.

The other major news Parakhin delivers is that the so-called tri-toggle, known more formally as the Bing Chat Mode selector – featuring three settings to switch between different personalities of the AI Bing – is set to go live in the “next couple of days” we’re told.


Analysis: Long and winding road ahead

The ability to switch between a trio of personalities is the big change for the Bing chatbot, and to hear that it’s imminent is exciting stuff for those who have been engaging with the AI thus far.

As detailed previously, the trio of personalities available are labeled as Precise, Balanced, and Creative. The latter is set to provide a chattier experience, and Precise will offer a shorter, more typical ‘search result’ delivery, with Balanced being a middle road between the two. So, if you don’t like how the AI is responding to you, at least there will be choices to alter its behavior.

Various different versions of the Chat Mode selector have been tested, as you would imagine, and the final model has just been picked. This is now undergoing honing before release which should happen later this week as noted, but we’re guessing there’ll be plenty of further fine-tuning to be done post-release.

Certainly if the overall Bing AI experience has been anything to go by, as the whole project is, of course, still in its early stages, and Microsoft is chopping and changing things – sometimes in huge ways – seemingly without much caution.

The current tuning for v96 to ensure Bing doesn’t get confused and simply not reply will help make the AI a more pleasant virtual entity to interact with, and the same will hopefully be true for the ability to switch personalities.

At the very least, the Creative personality should inject some much-needed character back into the chatbot, which is what many folks want – because if the AI behaves pretty much like a search engine, then the project seems a bit dry and frankly in danger of being judged as pointless. After all, the entire drive of this initiative is to make Bing something different rather than just a traditional search experience.

It’s going to be a long road of tweaking for the Bing AI no doubt, and the next step after the personalities go live will likely be to lift that chat limit (which was imposed shortly after launch) to something a bit higher to allow for more prolonged conversations. If not the full-on rambles initially witnessed, the ones that got the chatbot into hot water for the oddities it produced…

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