1 844.742.7448

Email Us

Remote Support

Contact

Posts tagged "itself"

  1. Home
  2. Posts tagged itself

Check your Windows 11 Start menu for an HP app that’s mysteriously installing itself without permission
  • No Comments

Windows 11 and Windows 10 users are reportedly experiencing a puzzling situation whereby an unwanted HP app is being installed on their systems without their knowledge.

Windows Latest flagged up this rather peculiar problem that affected the writer’s PC, as well as others according to reports.

The application in question is HP Smart, and we’re told it’s being errantly installed from the Microsoft Store. It’s an app which allows for controlling HP printers or MFDs (multifunction devices that also scan), and it’s being installed on non-HP PCs and also  those not connected to an HP printer, which is pretty mystifying.

It isn’t clear why this installation is happening, but there are reports of it occurring on Windows 11 23H2, 22H2, and Windows 10 (on Reddit and elsewhere, as well as from Windows Latest).

Windows Latest has been in touch with Microsoft about the problem, and the software giant said it was aware of these reports, and will be in touch soon to share further details on the matter.

Analysis: Not so smart move

This is an odd one, for sure, but it seems Microsoft has an investigation underway and we’ll get the results of that soon enough. Stay tuned.

If you’re curious about whether you’ve been affected, you can just jump into the Start menu and scroll down to the ‘H’ section of the app list to see if HP Smart is present. If so, the cure is simple enough – just right click on the entry for the app, and select uninstall. (The app may also be present under the ‘recently added’ section at the top of the menu).

Whether the app could end up being installed again after you remove it isn’t made clear. At any rate, we’d imagine Microsoft will have the solution to this one before long.

It should be noted that in the past there’ve been complaints of the HP Smart app being installed on PCs when people have, for example, taken their computer to a friend’s house and gone on a network that has an HP printer. In other words, Windows detects the presence of the HP printer and then automatically grabs the app. So perhaps what’s going on here is a false detection of HP hardware triggering the installation, but we’re just guessing here.

Really, there should never be a case where software is installed without the user’s knowledge, and there should always be a prompt to show what’s about to happen, and to check that it’s okay to go ahead with the installation.

You might also like…

TechRadar – All the latest technology news

Read More

WhatsApp doubles down on business searches within the app itself
  • No Comments

In a big thrust into e-commerce and business, WhatsApp is rolling out a feature to let users search for nearby businesses, right within the app. The feature, when it becomes fully mainstream, will help the messaging platform to make an impact in one area where it has not made much headway – business & commerce segment. 

According to the ever reliable team at WABetainfo, WhatsApp had made available a nifty business directory to users in Sao Paulo a couple of months back. And the new search option for nearby businesses is an extension of that. “When you search for something within WhatsApp, there will be a new section called “Businesses Nearby”: when you select the category, the results of business accounts will be filtered based on your choice,” the report said.

Businesses will be happy with the putative feature as it will allow them to become more visible, directly from inside WhatsApp.

Business directory may come first

The new business search option within WA

The new business nearby search options within WA.  (Image credit: WABetainfo)

So, soon you can basically search for things like hotels, eateries, groceries or clothing, without leaving the app. This useful tool will be available to both iOS and Android users.  

This feature has been made available to some users in Sao Paulo but is not available yet for all. But it is likely that WhatsApp will first roll out the aforesaid business directory feature and then follow it up with the search tool. But it is something that would be worth the wait.

Once users are allowed to search for products and services nearby it will be only a matter of time before they can place orders for the same.

It is clear that the folks at WhatsApp are doubling down on business and commerce segment for future growth of the platform.  WhatsApp recently introduced a redesigned page for Business Info.

WhatsApp is also planning to redesign the page for Contact Info, in that it will have a search shortcut.

In-app shopping possibilities have grown across the social media platform’s apps. WhatsApp now also features shopping tools including product catalogs and shopping cart options for businesses to use.

Meta has announced new shopping and discovery tools, including Shops on WhatsApp.

Want to know about the latest happenings in tech? Follow TechRadar India on Twitter, Facebook and Instagram!

TechRadar – All the latest technology news

Read More

Firefox 95 wants to keep itself safe from code security flaws
  • No Comments

The latest version of Mozilla Firefox is including a welcome security upgrade that the company hopes can keep its browser safe from code-based attacks.

Available now, the desktop and mobile editions of Firefox 95 will come with RLBox technology, which looks to prevent and limit any damage caused by code security flaws or bugs.

The “novel sandboxing tool” will look to make Firefox the most secure browser option around, the company claims.

Firefox security

RLBox was developed by Mozilla alongside researchers at the University of California San Diego and the University of Texas.

The tool uses WebAssembly to isolate potentially buggy code, ensuring no possible infections or flaws are able to launch or execute without the user knowing.

Mozilla notes that although all major browsers, including Firefox, run web content in their own sandboxed process, hackers often chain together two vulnerabilities to break through -one to compromise the sandboxed process containing the malicious site, and another to escape the sandbox.

This has previously meant having to hoist subcomponents of a browser into a separate process, but this has some limitations – which is where RLBox comes in.

“Rather than hoisting the code into a separate process, we instead compile it into WebAssembly and then compile that WebAssembly into native code,” Mozilla says.

Although not suitable for every component, Mozilla says it is working on expanding the reach of RLBox as much as it can – including to other browsers. The company shipped a prototype to its Mac and Linux users to test in 2020, showing it can operate effectively across different operating systems.

“RLBox is a big win for us on several fronts: it protects our users from accidental defects as well as supply-chain attacks, and it reduces the need for us to scramble when such issues are disclosed upstream,” Mozilla's Bobby Holley wrote in a blog post announcing the news.

“This technology opens up new opportunities beyond what’s been possible with traditional process-based sandboxing, and we look forward to expanding its usage and (hopefully) seeing it adopted in other browsers and software projects.”

TechRadar – All the latest technology news

Read More