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Web.com has made a major move into the ecommerce game
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Popular web hosting and website builder platform Web.com has unveiled  its new ecommerce product.

Built with the same drag-and-drop feature, Web.com’s ecommerce website builder now gives sellers a single location where they can manage all the day-to-day tasks that go with running an online business.

The new product comes with a marketplace manager and links to social media platforms allowing users to reach customers on Instagram, Facebook and other social sites. 

Web.com SMB ecommerce builder 

Available now, the ecommerce platform offers 25, 50 and unlimited eShop pages, each with unlimited email accounts.

Web.com’s Marketplace manager also allows online sellers to reach more customers through popular marketplaces such as Amazon, eBay and Etsy. Online sellers can now list products and update existing product listings from inside the platform without having to log into separate services.

The essential ecommerce plan for small businesses includes one hour free design support, a free domain and private registration for $ 13.95 per month. Its ecommerce premium plan starts at $ 19.95 per month and includes automated sales tax, multi-currency, and restock/purchase orders.

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> How to choose an ecommerce website builder

> Ecommerce website builder vs ecommerce platform vs storefront builder

> Web.com adds Pro SEO services and Online Store products

“For a small business looking to launch an online store, the process can be overwhelming with several moving pieces. Web.com’s new solutions make it easy to get an online store up and running in one place quickly so small businesses can start taking orders from customers,” said Ed Jay, President of Newfold Digital, parent company of Web.com. 

“Online sellers can quickly launch with Web.com’s intuitive drag-and-drop builder and easily list products from anywhere. Once live, online sellers can leverage the platform’s powerful integrations like the online marketplace manager to reach more customers.”

Through the ecommerce platform, Web.com is also offering 24/7 automated inventory sync technology to show where customers sell. The plan also comes with the assistance from Web.com’s team to help new ecommerce sellers launch their online presence.

“Our new eCommerce platform is backed by an expert support team that is available for customer questions via chat, phone, and email support,” added Jay. “Included in every package is a one-hour professional design consultation, so customers can launch with confidence.” 

TechRadar – All the latest technology news

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ProtonMail is getting into the email alias game
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The secure email provider ProtonMail has announced that SimpleLogin has joined Proton in an effort to make it easier for its users to generate email aliases.

According to a new blog post from Proton founder and CEO Andy Yen, the firm has been following SimpleLogin closely for some time now as the company’s users leverage its service to prevent their email addresses from being leaked to spammers.

For those unfamiliar, SimpleLogin is a browser extension, web app and mobile app that provides users with anonymous email addresses whenever they sign up for a new online service. As its name suggests, the company offers a simple way to create a login by generating an email alias so that users don’t need to disclose their real email address.

If an online service you use gets hacked, frequently sends you spam or sells your email address to advertisers, you can disable that email alias in order to safeguard your inbox. This is why SimpleLogin is a complementary service to ProtonMail as it prevents malicious actors from exploiting your real email address while ProtonMail protects your sensitive emails and other personal data using encryption.

ProtonMail and SimpleLogin

Now that SimpleLogin has joined Proton, in the coming months the company plans to better integrate its functionality into ProtonMail so that its users will be able to hide their email addresses using the service.

If you already use SimpleLogin with ProtonMail though, things will continue to work the same as before. Going forward, SimpleLogin will continue working as a separate service and its team will continue building new features and adding functionality but now with the benefit of Proton’s infrastructure and security engineering capabilities.

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> ProtonMail wants to stop you being tracked online via email

> ProtonMail gets design overhaul as it pushes user privacy

> ProtonMail adds encrypted calendar to its mail service

Proton itself began as a crowdfunded project and as former scientists, its creators strongly believe in peer review and transparency. In the privacy space, SimpleLogin is one of the few organizations whose values align with those of Proton’s which is why the two companies joining forces is a natural fit.

We’ll likely hear more about how ProtonMail users can utilize SimpleLogin to create their own email aliases directly from the service once Proton adds its technology to its own.

TechRadar – All the latest technology news

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Google Calendar is turning into an appointment booking system
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Booking appointments in Google Calendar just got even easier as Google is now rolling out a new appointment scheduling feature to its calendar app.

First introduced for paid Google Workspace users last June, the company's appointment scheduling feature allows users to share their availability through a booking page.

This booking page can be used by external stakeholders, clients, partners and others to schedule time to meet in-person or over video through Google Meet.

Creating a bookable appointment schedule in Google Calendar is just as easy as setting up a new event or task and on desktop, it can be done by clicking the plus icon. However, you will need a paid Google Workspace Individual account to test out this feature for yourself.

Appointment scheduling vs appointment slot

While Google Calendar's appointment scheduling may sound similar to its existing appointment slot feature, they have entirely different use cases.

The appointment slot feature in Google Calendar is intended for internal use cases where you don't know who needs to meet with you but want to make yourself available. For instance, professors can use it to hold their office hours while an IT department can make itself available for employees experiencing computer issues.

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Appointment scheduling on the other hand is suited for external use cases and allows for people outside of your organization, including those who don't have a Google account, to schedule meetings. However, you won't have to worry about double bookings or rescheduling appointments as the feature also supports automatic conflict detection with existing Google Calendar events.

Now that businesses have begun implementing hybrid work policies, this additional flexibility makes it easier to schedule meetings and share your availability in a way that works for everyone.

TechRadar – All the latest technology news

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You might soon be able to sneak into a Microsoft Teams call silently
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Some Microsoft Teams users will soon be able to join calls without other attendees knowing as part of a system-wide security update.

The video conferencing platform is set to receive a new feature that allows select Teams users to access meetings in higher-level cloud tiers, such as those used by government agencies, without needing to go through repeated checks.

An entry on the official Microsoft 365 roadmap, entitled “anonymous meeting join across clouds”, notes how commercial Teams users will be able to smoothly enter meetings in a number of different workspaces and groups, all the way up to Department of Defense (DOD) level in the US.

Anonymous Microsoft Teams

Currently, anyone without a Microsoft Teams account is able to click on a Teams invite link to dial into a call and be shown as an anonymous participant, but this upgrade will now mean more high-level users will also now be able to utilize the function too. 

The roadmap entry goes on to describe how the feature will allow users to, “join meetings in other clouds anonymously from your Teams desktop app”, mentioning not just DOD meetings, but also Government Community Cloud (GCC) calls.

The change will allow Commercial Microsoft Teams users to join GCC and DoD meetings with just a normal meeting link, with the same being true the other way around. Following the update, meeting hosts will be able to control who can enter the actual meeting.

Microsoft says the feature is rolling out now, and it will be enabling the feature in three phases, with Commercial and GCC customers the first to be able to join meetings in “GCC-High” and DOD clouds. 

Next, GCC-High customers will be able to join Commercial, GCC and DOD meetings – and finally, DOD customers will be able to join Commercial, GCC, and GCC-High meetings.

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> It's now quicker than ever to start a Microsoft Teams call

> Office and Microsoft Teams are getting even closer

> New Microsoft Teams apps eliminate an obvious advantage for Zoom

The news comes as Microsoft continue to improve and refine Teams as more and more workers return to the office or embrace hybrid working.

Recently, Microsoft revealed that users will soon be able to add apps built for Microsoft Teams across Office.com and the Office app for Windows, meaning there's now no need to switch between platforms in order to use specific apps.

The company is also working on a new feature that will let users run apps built for Microsoft Teams within its Outlook email service.

Microsoft Teams continues to go from strength to strength, with the latest figures from the company showing that the service now boasts over 270 million monthly active users.

TechRadar – All the latest technology news

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Zoom is getting into the customer service business
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Zoom has announced an expansion into customer service with a new expansion on its Zoom Video Engagement Center offering. 

Perhaps unsurprisingly, Zoom Contact Center is still built around video conferencing calls, letting companies quickly interact with customers but it's not limited to it. 

The goal is to streamline everything that goes into customer service into one tool, easily accessible and usable by operators and mangers alike, with customers able to integrate Contact Center directly into their current workflows. 

Zoom Contact Center

At launch, Contact Center will have over 100 features for every involved, including agents, supervisors, and administrators. Zoom is also planning a bevvy of future updates, including deeper support for CRM tools. 

Zoom Contact Center is launching in the US and Canada first with unspecified international markets to follow later in 2022. 

“Previously, contact center infrastructure was complex to deploy, expensive to operate, and time-intensive to upgrade. Zoom Contact Center was carefully designed to meet the needs of the modern agent and end customer, both of which expect a personalized, digital, and effective contact center experience,” said Zoom's Oded Gal.

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>This new Zoom feature could save you from an embarrassing blunder

>Zoom on Mac may be recording you even when you're not using it

>DocuSign and Zoom want to finish off face-to-face document signings for good

Zoom was a clear winner from the pandemic, which forced workforces across the globe into working from home. 

The company's stock started 2020 at around $ 73 before reaching a record high of $ 559 on October 12. Now, Zoom trades at around $ 126, far below its record high, as people return to offices. 

Zoom has also been under intense pressure from Microsoft, which moved quickly to expand Teams to companies across the globe, many (or maybe all) of which have a pre-existing relationship with Microsoft. 

TechRadar – All the latest technology news

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