ChatGPT could become a smart personal assistant helping with everything from work to vacation planning

Now that ChatGPT has had a go at composing poetry, writing emails, and coding apps, it's turning its attention to more complex tasks and real-world applications, according to a new report – essentially, being able to do a lot of your computing for you.

This comes from The Information (via Android Authority), which says that ChatGPT developer OpenAI is working on “agent software” that will act almost like a personal assistant. It would be able to carry out clicks and key presses as it works inside applications from web browsers to spreadsheets.

We've seen something similar with the Rabbit R1, although that device hasn't yet shipped. You teach an AI how to calculate a figure in a spreadsheet, or format a document, or edit an image, and then it can do the job for you in the future.

Another type of agent in development will take on online tasks, according to the sources speaking to The Information: These agents are going to be able to research topics for you on the web, or take care of hotel and flight bookings, for example. The idea is to create a “supersmart personal assistant” that anyone can use.

Our AI agent future?

The Google Gemini logo on a laptop screen that's on an orange background

Google is continuing work on its own AI (Image credit: Google)

As the report acknowledges, this will certainly raise one or two concerns about letting automated bots loose on people's personal computers: OpenAI is going to have to do a lot of work to reassure users that its AI agents are safe and secure.

While many of us will be used to deploying macros to automate tasks, or asking Google Assistant or Siri to do something for us, this is another level up. Your boss isn't likely to be too impressed if you blame a miscalculation in the next quarter's financial forecast on the AI agent you hired to do the job.

It also remains to be seen just how much automation people want when it comes to these tasks: Booking vacations involves a lot of decisions, from the position of your seats on an airplane to having breakfast included, which AI would have to make on your behalf.

There's no timescale on any of this, but it sounds like OpenAI is working hard to get its agents ready as soon as possible. Google just announced a major upgrade to its own AI tools, while Apple is planning to reveal its own take on generative AI at some point later this year, quite possibly with iOS 18.

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Is Bing AI helping in the fight against Google? Apparently not – and Microsoft’s in denial

New statistics seemingly show that Microsoft’s Bing AI is not helping to drive traffic to its search site.

According to analytics firm Statcounter, Bing.com has actually fallen in terms of its market share for global search engine traffic, so this isn’t even a case of the Bing chatbot only providing small gains – in fact, the search site has gone backward (as highlighted by ZDNet).

At least compared to January 2023, when Bing.com had a share of 3.03% of the search market, and as of July of this year, that has dipped down very slightly to 2.99%.

In fairness to Microsoft, that 2.99% figure does represent a small gain on the 2.76% share Bing.com had in April.

ZDNet also points to another analytics firm, Similarweb, which puts Bing.com’s search share at 3.23% – which is pretty much the same as it was at the start of 2023.

Another analytics outfit, YipitData, also has numbers that apparently show Bing traffic at 95.7 million in February, growing to 99.2 million in April – but then falling to 97.7 million in June (this excludes China, mind you, and mobile devices too).

The overall picture this paints very much looks like Bing.com has remained pretty much flat in terms of how many users are searching the web with the site, then, despite the launch of the Bing AI in February, and subsequent full rollout in May – and that was clearly not Microsoft’s plan.


Analysis: An uphill battle (and a half)

Microsoft is faced with a very steep uphill battle in the search sphere, where Google has been dominant for so long at this point. So, when the Bing chatbot came onto the scene, Microsoft was doubtless thinking this could be the secret weapon it needs to really cut into Google’s big lead.

Even Google was worried about what might happen – just recall the mad rush to launch its rival Bard AI, when Microsoft pushed Bing AI onto the scene (also rather too early, before it was really ready).

As noted, these fresh stats look worrying in terms of the light they cast on Bing AI’s impact, but Microsoft isn’t buying it, and claims the figures here are skewed – and that they fail to account for surfers who go directly to the Bing chatbot’s page.

Microsoft told ZDNet: “Our usage signals show strong growth since February and because of new access points like Bing Chat Enterprise, we’ve experienced one of our biggest growth months on record since we launched our new Bing and Edge experience.”

For their part, the analytics firms told ZDNet that their figures do take direct traffic to Bing Chat into account.

David F. Carr, senior insights manager at Similarweb, commented: “Microsoft says their internal numbers show greater growth than we’re reflecting. It’s possible that we’re missing some of the Bing Chat interactions that use an Edge sidebar or extension, but I don’t know how significant that is in the grand scheme of things.”

While we can’t know the full story here, and we certainly wouldn’t say Microsoft doesn’t have something of a point, the fact that there are three separate sources of third-party data which appear to – roughly – match with each other, is rather telling. And as Carr observes, any missing bits and pieces of data will likely be of questionable significance.

All that said, this will be a very long game for Microsoft, with the idea being that Edge, Bing.com, and Bing AI will all reinforce each other, and ultimately build browser share as well as search share, taking on Chrome in the battle for the best web browser, as well as Google search.

Microsoft is certainly building in features for its chatbot at a rate of knots, and over time, Bing AI could help to build search (and browser) adoption, but at this admittedly relatively early stage, nothing much appears to be happening yet.

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WhatsApp launches on WearOS helping you stay connected without a smartphone

WhatsApp on WearOS is exiting its beta stage as the messaging platform launches its first-ever smartwatch app.

Originally announced during Google I/O 2023, this version allows you to do a lot of the same things as WhatsApp on smartphones. Users can send texts, send voice messages, emojis, and quick replies through a wearable, all without having to connect their phone. It’s a proper, standalone app. You don't have to connect your mobile device to respond to messages although the option does exist. Of course, the end-to-end encryption the platform is known for is present here. Be aware WhatsApp on WearOS is not on par with the other versions. It lacks access to large-scale features like Communities. It can’t even make VoIP (voice over internet protocol) calls, only receive them.

You can install WhatsApp on your smartwatch right now through the Google Play Store. However, there is one catch: the wearable must be fairly recent as it has to be running on WearOS 3. This includes devices like the Pixel Watch or anything from the Galaxy Watch 5 series. People with older watches are out of luck.

It’s unknown if the Apple Watch will ever get its own rendition of WhatsApp. Meta has yet to say anything on the matter. It looks like iOS users will have to go the old-fashioned way of opening WhatsApp on their iPhones if they want to respond to a message. 

Future update

There is more on the way for WearOS. Back in I/O 2023, Google revealed three new Spotify tiles will be “coming soon”. These tiles will allow users to directly “play new episodes of your favorite podcasts,” see what’s in your music rotation, and offer access to a playlist curated by the service’s AI DJ.

The launch of WhatsApp on WearOS comes at a very interesting time because, on July 26, Samsung is holding its second Galaxy Unpacked event. There is a lot of hype surrounding the event because we could see the reveal of the tech giant’s newest foldable phones. Until today, we couldn't say for sure whether or not the Galaxy Watch 6 would be among the announcements. However, the timing of WhatsApp coming to WearOS feels too coincidental.

You see, WhatsApp was originally meant to release on the operating system in the weeks following Google I/O 2023. But it got pushed back a couple of months to the week before Galaxy Unpacked. Considering the fact WhatsApp has billions of users around the world, we can’t help but feel the rollout was delayed in an effort to drive up interest in smartwatches. More specifically, the aforementioned Galaxy Watch 6.

We could be wrong, of course, but, we do hope Samsung’s new flagship wearable does make its debut next week.

In the meantime, be sure to check out TechRadar’s list of the best WearOS devices for 2023. 

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