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Posts tagged "fullscreen"

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Microsoft’s full-screen reminders to upgrade to Windows 11 are back for Windows 10 users, and they might be here to stay
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Microsoft has taken a new tack with its continued campaign of full-screen banner ads designed to push Windows 10 users to upgrade to Windows 11, and this time, users of suitable and unsuitable PCs – those that don’t meet the hardware requirements for the newest OS – are seeing different adverts. 

Windows 11’s market share has remained relatively static in recent months, and Microsoft is clearly eager to change that, with Windows 10 holding the vast majority of market share with around 70% (according to StatCounter). 

As for Microsoft's latest tactic to drive upgrades, Windows Latest noticed two separate initiatives as mentioned. The first was witnessed on a Windows 10 PC that wasn’t eligible for a Windows 11 upgrade, and it showed a screen warning that the device will stop receiving updates come October 2025, reminding users that their PC can’t run Windows 11. The full-screen notification was titled “A new journey with Windows” and appeared after monthly mandatory security updates were installed, possibly implying that this could be a repeating occurrence.

The notification screen also offers users the ability to be reminded at a later date, and to learn more about the end of support for Windows 10. It links to a support document that encourages you to consider a Windows 11 upgrade, partly by including a comparison of the two operating systems. 

This differed from a PC running Windows 10 and eligible for a straightforward Windows 11 upgrade. On this system, Windows Latest received a notification encouraging them to go ahead and schedule their update or just upgrade right away, alerting them of the upcoming end-of-support date and reminding them to make sure that their device stays supported past that date. This notification has been seen before, of course (a number of times).

Microsoft Store in Windows 10

(Image credit: Microsoft)

Microsoft's ambitions vs Windows 10 fans' devotion

Windows 10 continues to be the dominant flavor of Windows and users aren’t happy about being forced to move on or face losing support. Windows 11 was released the best part of three years ago, but it’s still struggling to get near Windows 10’s popularity, as mentioned. Part of the problem here is those hardware requirements, of course, which are a stumbling block for some folks with older PCs.

Users who want to stick with Windows 10 do have a few choices and we’ve recently discussed this in-depth. One option will be to continue getting security updates past Windows 10’s end-of-life date with Microsoft’s Extended Security Update (ESU) program. Currently, this is only available for commercial customers, but Windows Latest asserts that a version for individual consumers will arrive later in 2024. Currently, an ESU license for a single device is $ 61 a year for businesses, but the price doubles every year (for up to three years). 

Windows 10 users are faced with three primary options in the longer term: upgrade to Windows 11, continue to use Windows 10 without crucial security updates (not a good idea at all), or opt into a pricey extended security update plan. I understand Windows 10 users’ frustrations as many are not sold on Windows 11 as being an improvement in quality. Additionally, many users aren’t keen on Microsoft’s insistence on integrating AI into many apps and parts of the operating system, and Windows 10 still looks and feels like a modern, up-to-date OS. Furthermore, there are those hardware requirements to consider, as already noted. 

I don’t know how well Microsoft will weather this transition, but the company needs to walk a fine line between reminding users about the reality of Windows 10 running out of support, and getting too pushy with all these notifications. Right now, it feels like Microsoft is erring (again) towards the latter, but I don’t see the company backing down.

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New Windows 11 users might be confused by this full-screen pop-up
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Windows 11 and Windows 10 users might be faced with a rather odd-seeming full-screen pop-up after they’ve upgraded, pertaining to Windows Hello logins using facial recognition or a fingerprint.

Neowin spotted a Microsoft support document explaining that after June 13 – the day the most recent cumulative update was released for Windows 11 (and 10) – you might see the aforementioned pop-up panel if you’ve recently updated to a later version of Windows.

And it can also appear if you haven’t signed into your Windows device using Windows Hello in over a year, and you’ve just installed an update.

The prompt reads, “Choose if you want to keep signing in with your face or fingerprint,” then poses the question: “Do you want to keep storing your face or fingerprint data on this PC?”

If you choose ‘yes’ then nothing more needs to be done. If you decide you don’t want to use these biometric login methods any longer, when you click ‘no’ Windows will take you to the Settings app, where you can change your sign-in method.

Analysis: Permission to be confused, Captain

This is a strange one because we’re not told why Microsoft has decided this prompt is necessary. Has the software giant just spontaneously decided to check if users still want to continue with Windows Hello?

Well, if they haven’t used their biometric login for over a year, that seems like a fair enough helpful check to implement. However, that’s clearly not the full story, as folks who’ve used Windows Hello recently and regularly are seeing this panel too, if they’ve recently upgraded to a newer version of Windows 11 or 10. So why quiz them on the matter?

We’re not told, and that’s a bit confusing – it’d be nice to be given a reason. Could it be something to do with issues around login data permissions? Well, we’re just guessing here.

Whatever the case, it would really make sense to clarify the reason on the actual pop-up screen in Windows, or at least provide a link to that clarification for the curious. Just so people aren’t potentially confused about why they’re seeing the prompt on their PC.

Granted, plenty of folks may not care, and in the bigger picture, this is a very minor inconvenience, but still, the whole episode just seems a bit odd to us – the support document is all well and good, but doesn’t tell the full story.

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