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Microsoft swiftly fixes a Wi-Fi bug that caused havoc for some Windows 11 users

December 20, 2023
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Microsoft has fixed a Windows 11 bug that was causing havoc for students across the globe.

The software giant confirmed that the problem – which meant that university Wi-Fi networks (and those at other educational establishments) failed to work for some students – was caused by patches KB5032288 and KB5033375.

The latter is the cumulative update for December in Windows 11, and the former is the preview version of that upgrade (unsurprisingly, as they are essentially the same thing).

The good news is that the solution came alongside the confirmation of the bug.

Microsoft got in touch with us directly to point out the fix, with the company also announcing on its release health status dashboard: “This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Restarting your Windows device might help the resolution apply to your device faster.”

Analysis: A swiftly delivered save

It’s great to see Microsoft move quickly with the fix here, as this was a pretty nasty issue for those students affected. It seems that it was mainly universities, businesses, and public Wi-Fi networks where this gremlin struck, with Microsoft telling us that it’s “not likely to occur on home networks” (though that doesn’t rule out the possibility completely).

At any rate, you don’t have to do anything to cure these Wi-Fi blues. The Known Issue Rollback means that Microsoft is rolling back the problematic part of the update, while leaving the rest of it in place (to redeploy that faulty bit at a later date, when it’s fixed up and no longer causing Wi-Fi woes).

The catch is that the issue rollback takes a bit of time to filter through to everyone, up to 24 hours as noted. However, that announcement was made late in the day yesterday, and all affected users should have the fix in around the next five hours or so, all being well. If you’re getting impatient, as Microsoft advises, you can try a reboot to surface the fix.

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TechRadar – All the latest technology news

August 17, 2023
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The introduction of Snapchat’s AI – called ‘My AI’ – has already been met with resistance and controversy, and new reports from multiple users about the chatbot taking videos without permission could add fuel to the fire.

Several users took to social media to share stories of the Snapchat AI taking videos of their ceilings and walls without any input from them, and then posting the clip as a live Story to all their followers. These are actions that should only be available to human users, not AI, which is what set alarm bells ringing.

Some users on X, formerly known as Twitter, shared their thoughts on the issue, with some seeming to be worried, while others made light of the turn of events. CNN reported on other users sharing their concerns as well. “Why does My AI have a video of the wall and ceiling in their house as their story?” wrote one user. “This is very weird and honestly unsettling,” said another.

A spokesperson from Snap Inc. responded, confirming that the issue, which they said was quickly addressed, was just a glitch. “My AI experienced a temporary outage that’s now resolved,” according to the statement Snap gave to TechCrunch.

Snapchat announced its ChatGPT-powered AI chatbot service back in February 2023, which proved to be an unpopular move once it launched on April 20 of the same year. For instance, how to delete Snapchat Google searches increased to a staggering 488% worldwide by April 26. And the company itself warned users not to trust this feature with private and sensitive information or to provide users with accurate information in return, according to its own Snapchat Support page.

The AI wall

While AI chat can be a fun and sometimes useful tool when used correctly, incidents like this are a reminder that the tech behind it is still in its early stages. And even more troublesome is the fact that companies are releasing this tech into the wild, knowing that it still has plenty of kinks to work out.

This isn’t the first time that a company has rushed out AI features that weren't ready for prime time – Google Bard’s launch saw employees mocking it, with even Google CEO Sundar Pichai admitting that it was like a “souped-up Civic” taking on “more powerful cars.”

And this definitely isn’t the first time suddenly implemented AI features garnered backlash from its user base – Discord had to backtrack on its reworded privacy policy regarding AI implementation and data collection.

It seems to be a wall that companies constantly hit against in their race to integrate AI features into their websites and services. And it seems that as long as the AI craze is still going strong, we’ll keep seeing this same scenario repeating.

TechRadar – All the latest technology news