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Posts tagged "Bing"

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Bing chatbot just got smarter – and it’s about to get different AI personalities
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Microsoft has deployed a new version of its Bing chatbot (v96) featuring improvements to make the AI smarter in a couple of key areas – and a big change has been flagged up as imminent, too.

Mikhail Parakhin, who heads up the Advertising and Web Services division at Microsoft, shared this info on Twitter (via MS Power User).

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So, what’s new with v96? Parakhin explains that users of the ChatGPT-powered Bing will now experience a ‘significant’ reduction in the number of times that the AI simply refuses to reply to a query.

There will also be “reduced instances of hallucination in answers” apparently, which is industry lingo meaning that the chatbot will produce fewer mistakes and inaccuracies when responding to users. In short, we should see less misinformation being imparted by the chatbot, and there have been some worrying instances of that occuring recently.

The other major news Parakhin delivers is that the so-called tri-toggle, known more formally as the Bing Chat Mode selector – featuring three settings to switch between different personalities of the AI Bing – is set to go live in the “next couple of days” we’re told.

Analysis: Long and winding road ahead

The ability to switch between a trio of personalities is the big change for the Bing chatbot, and to hear that it’s imminent is exciting stuff for those who have been engaging with the AI thus far.

As detailed previously, the trio of personalities available are labeled as Precise, Balanced, and Creative. The latter is set to provide a chattier experience, and Precise will offer a shorter, more typical ‘search result’ delivery, with Balanced being a middle road between the two. So, if you don’t like how the AI is responding to you, at least there will be choices to alter its behavior.

Various different versions of the Chat Mode selector have been tested, as you would imagine, and the final model has just been picked. This is now undergoing honing before release which should happen later this week as noted, but we’re guessing there’ll be plenty of further fine-tuning to be done post-release.

Certainly if the overall Bing AI experience has been anything to go by, as the whole project is, of course, still in its early stages, and Microsoft is chopping and changing things – sometimes in huge ways – seemingly without much caution.

The current tuning for v96 to ensure Bing doesn’t get confused and simply not reply will help make the AI a more pleasant virtual entity to interact with, and the same will hopefully be true for the ability to switch personalities.

At the very least, the Creative personality should inject some much-needed character back into the chatbot, which is what many folks want – because if the AI behaves pretty much like a search engine, then the project seems a bit dry and frankly in danger of being judged as pointless. After all, the entire drive of this initiative is to make Bing something different rather than just a traditional search experience.

It’s going to be a long road of tweaking for the Bing AI no doubt, and the next step after the personalities go live will likely be to lift that chat limit (which was imposed shortly after launch) to something a bit higher to allow for more prolonged conversations. If not the full-on rambles initially witnessed, the ones that got the chatbot into hot water for the oddities it produced…

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Windows 11 update brings Bing AI to the taskbar… but implodes with boot failures on some PCs
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Windows 11’s major new update (known as ‘Moment 2’) has been released as a preview version, but it has a dangerous side-effect for some folks who have customized the interface of the OS – a bug that causes the PC to fail to boot.

That’s a big, big problem, of course, and Microsoft has flagged it as a known issue (spotted by Bleeping Computer) in the support document for the preview cumulative update (KB5022913).

Microsoft observes that some third-party UI customization apps can cause errors with Explorer.exe that could repeat in a loop. That’s File Explorer for the uninitiated and it’s the central pillar of the Windows 11 interface (the very folders and files you work with on the desktop).

The company names ExplorerPatcher and StartAllBack as the known apps that delve into the wonderful world of Windows customization which are affected. Although it does note that StartAllBack users running version 3.5.6 (or newer) may avoid the bug.

Microsoft warns: “These types of apps often use unsupported methods to achieve their customization and as a result can have unintended results on your Windows device.”

Analysis: Not so magic Moments for some

It’s not our fault, in other words, and in this case, we can give Microsoft some leeway. The whole set of gremlins might well be wrapped up in how said customization apps work, and as they are niche cases, they could have slipped through the testing net so far.

We must of course also remember that this cumulative update is still in preview, meaning it’s optional and as with anything still in the testing phase, there may be unexpected problems.

In short, you might be keen to get the Bing AI on your taskbar, or Phone Link for iOS, or any of the other major features that Moment 2 introduces, but be aware that you could run into issues here and there.

We don’t know if any other customization apps might face similar boot-related issues, although there’s no evidence yet that this is the case. That said, Stardock, which makes the popular Start11, has noted on Twitter that KB5022913 can cause some odd behavior with taskbar colors, but only on secondary monitors, so that’s a very minor glitch compared to boot failure. Start11 is getting an update to fix this, too.

For now, the best thing to do for anyone running a third-party custom UI might be to steer clear of the new Windows 11 update until it leaves preview, just to be safe.

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Fed up with the Bing AI chatbot’s attitude? Now you can change its personality
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Microsoft’s Bing chatbot is now offering a choice of personalities for all users, with the rollout of the Bing Chat Mode selector having been completed.

This news was shared on Twitter by Mikhail Parakhin, head of Microsoft’s Advertising and Web Services division, as spotted by MS Power User.

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As you can see, at the time of the tweet, 90% of Bing chatbot users had the tri-toggle chat selector that lets you switch between three different personalities for the AI (Precise, Balanced, or Creative).

The remaining control group (10%) then had the selector rolled out to them across the course of yesterday, so everyone should have it by now. That’s good news for those who want more options when it comes to the chatbot’s responses to their queries.

Earlier this week, we saw other work on the AI to reduce what are called ‘hallucinations’ (where the chatbot gives inaccurate info, or plain makes a mistake). There was also tinkering to ensure that instances where Bing simply fails to respond to a query happen less often.

While that’s all good, it seems on the latter count, there’s a fresh stumbling block that has been introduced with the latest version of the chatbot which has the personality selector – namely a ‘something went wrong’ error message when querying the ChatGPT-powered AI.

In the above Twitter thread, there are a few complaints along these lines, so hopefully this is something Microsoft is already investigating.

Analysis: Creative for the win? Maybe for now…

Doubtless there will be plenty of experimentation with the chat modes to determine exactly how these three personalities are different.

Thus far, the ‘Creative’ setting seems to be getting the most positive feedback, and this is likely the one many Bing users are plumping for. Simply because this is where the AI has the most free rein, and so will seem more human-like – rather than ‘Precise’ mode which is more like a straight answer to a search query. (Arguably somewhat defeating the point of having an AI carrying out your searches, anyway).

‘Balanced’ is a middle road between the two, so that may tempt fans of compromise, naturally.

Initial feedback indicates that in Creative mode Bing gives more detailed answers, not just adding a more personal touch, but seemingly fleshing out replies to a greater depth. That’s going to be useful, and likely to lead to this being the more popular choice. Especially as this setting is where you’re going to get the more interesting – or perhaps occasionally eccentric, or even outlandish – responses.

Microsoft may need to look at working on the Balanced setting to be a more compelling choice, particularly if it sees that traffic is heavily skewed towards the Creative option.

That said, the latter being popular is likely to be partly tied in with how new the AI is, attracting people who are curious and just want to mess around with the chatbot to see what they can get Bing to say. Those kind of users will doubtless get bored of toying with the AI before too long, giving a different picture of personality usage when the dust settles a bit more.

At any rate, tweaking Bing’s personalities is something that’ll doubtless happen on an ongoing basis, and we may even get more options aside from these initial three eventually. Come on, Microsoft, we all want to see ‘Angry’ Bing in action, or maybe a ‘Disillusioned’ chatbot (or how about an ‘Apocalypse Survivor’ setting?). No?

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Windows 11’s ChatGPT-powered Bing AI taskbar is nothing more than a pointless ad
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Microsoft released a new Windows 11 update on Wednesday, March 1, and all everyone is talking about is how the update emphasises putting artificial intelligence first… and how it falls short of that rather severely. 

The AI-powered search box is now set up in the taskbar by default, which may or may not be helpful depending on your disposition towards AI and ‘helpful’ chatbots. The update to the taskbar is amongst many other improved features that are packaged in with the recent Windows 11 update, so it’ll be hard to avoid or ignore if you’re not a fan of ChatGPT. 

ChatGPT is the AI-powered chatbot developed by OpenAI that allows users to interact with the bot and ask it to do anything from brainstorm recipes, breakdown complex ideas, writing and edit large copies of text or just having a little chat. The bot uses machine learning to analyze prompts given by users and respond using data input by the user and information from its database. Microsoft launched its collaboration with ChatGPT early last month and has had its share of meltdowns and inaccuracies since then.

It’s a little too early to get a grasp on how successful this new Windows 11 update has been with integrating ChatGPT-powered AI search, but so far it doesn't seem like the taskbar update has been well received.  In fact, I would argue it’s just a heavy-handed advertisement for Bing, Microsoft’s largely unloved search engine, and takes away consumer autonomy to decide whether or not they want to dabble in AI. This is not to bash ChatGPT and its fans, but more a finger wag at the mass implementation that takes away the ability to choose.

Say you were a sceptic or someone who didn’t know much about ChatGPT or Bing AI, you don’t really have a choice on whether or not you want access to Bing AI and there doesn’t seem to be a way to get rid of its addition to your Windows 11 desktop.

The announcement from Microsoft gives off the impression that the entire search experience on Windows 11 will now be supercharged by AI, but that’s far from the case. 

There’s no quick search in the taskbar that’ll spit out intelligently thought-out results. Fans or curious users looking to use Bing’s AI search engine don’t have integration within Windows 11 in the capacity seemingly promised by yesterday's announcement. The scale with which AI integration has been promised compared to what we've actually got doesn't match up.

Instead, users now have the ability to launch Bing’s new chatbot without actually having to type ‘bing.com’ into a web browser first. That’s it. The blog post says users have “ the amazing capabilities of the new AI-powered Bing directly into the taskbar “ which is not true at all. You get a banner for Bing on the Windows search page and two prompts to help suggest what to do when you click on any of the related buttons and get whisked off to Microsoft's Edge browser, in what feels like a calculated attempt to force more people to use it. 

Once Microsoft Edge is open, you can use Bing as you please if you’re registered. I was taken to the login/registration page since I was yet to make an account, but it‘s incredibly annoying to be sold the idea of having access to Bing AI’s chatbot from the comfort of your immediate desktop and instead being taken to a new program and webpage instead. Windows isn’t doing anything AI related, since Microsoft hasn’t added AI to search on Windows in the new feature drop as you may think, which makes the ChatGPT-powered version of Bing in Windows 11 just feel like an empty advertisement. 

Analysis: Who is this for? 

This definitely feels like a manifestation of something a lot of people were worried about when Microsoft announced its partnership with ChatGPT and implemented it into Bing: essentially, another way for Microsoft to try to force people into using Bing and Edge in favour of the software they actually use. 

We’ve all seen the pathetic little banners that come up on Edge while you’re setting up your PC and trying to download Chrome or Firefox, and this definitely feels like Microsoft has put the metaphorical foot down and made sure that if you want to use your taskbar search or try out Bing AI, you’re going to have to do it on their terms. 

Regardless of how you feel about AI chatbots or just AI technology in general, there’s no denying the update to the taskbar is less than useful. There are a lot of more interesting, and useful feature updates that have been overshadowed by the glaring blip of the Bing AI taskbar update.  

The lack of a clear opt-out option does seem to solidify the idea that not only is the ‘shortcut to Bing AI’ here to stay, but it’s only to be accessed on Microsoft’s terms.

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Bing ChatGPT-powered AI not working for you? You’re not alone
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Microsoft’s Bing chatbot has run into trouble with an error popping up for some users, causing their queries to crash and burn – and apparently, this is down to the popularity of the AI.

Mikhail Parakhin, head of Advertising and Web Services at Microsoft, tweeted about the error, which informs the user that ‘something went wrong’ when making a query, a fairly unhelpful message (and the chatbot fails to produce any other response than this).

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There are quite a number of reports of users encountering this error on Twitter (which are still coming through), and Parakhin explains that there are multiple causes relating to ‘increased load’ on the chatbot. In other words, the volume of queries being flung at the ChatGPT-powered AI is causing Bing to capsize on occasion.

Of the five main causes, Parakhin says that Microsoft has fixes for three, and mitigation is in progress for the other two.

In short, the cure for this malady is in the pipeline, so if you’re one of the unfortunate folks who has run into this error – and perhaps keeps stumbling into it – then your troubles should be over before long.

Analysis: Something is being put right, and hopefully swiftly

Parakhin has been commendably transparent keeping us up to date with what’s going on with the Bing AI, with regular tweets letting us know about the work in progress with the chatbot.

Given that the root causes of this issue are seemingly nailed down and located, with fixes and workarounds sussed out, we’re betting there won’t be much of a wait for the solution to come through – hopefully. Doubtless we’ll hear about it from Parakhin when that’s the case, if speedy past updates are anything to go by.

Clearly, Microsoft is speeding up the rollout of the chatbot, and more users are doubtless being recruited to chat with the AI via the latest Windows 11 update, which puts the ChatGPT-powered Bing right on the taskbar. (Well, sort of – there’s been some controversy about the implementation as we discuss at length here).

The fact that this extra load on the AI’s shoulders has caused issues shouldn’t be too much of a surprise, with the chatbot still very much in its infancy.

There will likely be growing pains in evidence when it comes to the three new personalities which have just been introduced for Bing. These allow users to change the tone of responses from the AI to be more chatty and creative, or more precise and dry (or there’s a middle road of a balance somewhere in-between).

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Brave Summarizer takes on Bing and ChatGPT at the AI search results game
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Hopping on the AI train, Brave is incorporating its own AI-powered search function to its web browser called Summarizer – similar to what Microsoft recently did to Bing.

The new feature “provides concise and to-the-point answers at the top of Brave Search results”. For example, if you want to learn about the chemical spill in East Palestine, Ohio, Summarizer will create a one paragraph summary of the event alongside some sources for you to read. Unlike Microsoft which only uses ChatGPT for Bing's chatbot, Summarizer uses three in-house large language models, LLMs for short, based on retrained versions of the BART and DeBERTa AI models to create the search-results snippets.

Retraining AI

To simplify the technology behind them, BART and DeBERTa are generative writing AIs like ChatGPT that have been specially trained to take into account word positioning as well as context so the text output reads well. What Brave did is take those models and retrain them using its own search result data to develop Summarizer.

Summarizer’s training regiment is a three-step process, according to the announcement. First, Brave taught the LLMs to prioritize answering the question being asked. Then, the company utilized “zero-shot classifiers” to categorize results so the given information is relevant. The final step helps the models rewrite the snippet so it’s more coherent. The result is an accurate answer written succinctly with multiple sources attached.

Be aware the feature is still in the early stages. Brave states Summarizer only utilizes about 17 percent of search queries to formulate an answer, but there are plans to scale that number even higher for better paragraphs. Its accuracy needs some work, too. The company admits Summarizer may produce what it calls “hallucinations” which are unrelated snippets mixed in with results. Plus there's the possibility of the feature throwing in some “false or offensive text” into an answer.

Availability

Summarizer is currently available to all Brave Search users on desktop and mobile with the exception of the Brave Search Goggles. It’s disabled there. You can turn it off anytime you want by going into the browser’s settings menu. The company is also asking users to give some feedback on how it can improve the tool. 

We tried out Summarizer ourselves, and as cool as it is, it does need some work. Not all search results will give you a snippet as it depends on what you ask, as well as which news topics are making the rounds. The East Palestine, Ohio chemical spill, for example, is currently a hot button issue so you get Summarizer working just fine there. However when we asked about the recent cold snap in Los Angeles and what’s going on with certain video game developers, we either got no summary or outdated information. But the latter did come with sources so it was at least accurate. Still better than having ChatGPT throw a temper tantrum or lie to your face.

Be sure to check out TechRadar’s list of the best AI writer for 2023 if you’re interested in learning what AI creativity can do for you. 

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By forcing Bing on Chrome users, Microsoft is back to its bad old ways
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Come on Microsoft. You must know that no one likes Bing. Cramming it into a Spider-Man film in a bid to make it appear cool didn’t work – mainly because in a film involving radioactive spiders, superheroes and lizard people, the idea of anyone willingly using Bing rather than Google was the most unrealistic aspect.

In fact, I have a sneaky suspicion that the most searched-for term in Bing is “How to download Chrome”, as people use Microsoft’s Edge browser, which comes with Windows 10 and has Bing as the default search engine, to download Google’s Chrome browser.

I'd even wager that the user numbers for Bing compared to Google must be so small, they are practically an anomaly. More of a blip than a bing.

And Microsoft must know this. Which is why the company has been trying to foist its unloved search engine on us. Not only does Edge default to Bing, but using the search box in Windows 10 brings up Bing results when you search the internet, with no easy way to change it.

And even worse, it’s now emerged that Microsoft is planning to include a “Bing extension for Chrome” that will be automatically installed alongside a forthcoming update to Microsoft Office 356 ProPlus.

This will change the default search engine of Chrome from Google (or any other search engine) to Bing. Quite why Microsoft thinks that anyone using Microsoft Office 356 ProPlus would also want to have their search engine changed to Bing is beyond me. It’s come up with some old excuse about needing to use Microsoft search or whatever, but to be blunt, that’s no reason to forcibly change people’s search engines.

Microsoft Bing

With great power comes great responsibility

Instead, Microsoft wants people to use Bing not through choice, but through force. And while many people will change back to Google as soon as they’ve noticed that their search queries bring back Bing results, I’m sure Microsoft is banking on enough people not realising, or just sticking with it, victims of digital Stockholm syndrome.

In my view, this is a move that hearkens back to Microsoft’s shadier past where it has tried to force its products on users. Anyone who has used a fresh version of Windows 10 will know that if you use Edge (and Bing) to search from Chrome to download, you used to get messages popping up trying to dissuade you from doing so, and instead stick with Edge.

Not only was this annoying (and a bit desperate), but it was using an unfair advantage of having Edge being pre-installed in Windows 10.

Now, those little pop-ups and messages seemed to have calmed down a bit lately, and I was hoping that maybe Microsoft has learned its lesson. But if it does go ahead with changing people’s default search engines when they update Microsoft Office 356 ProPlus, then I fear the company hasn’t learned anything.

The bottom line is if Microsoft wants more people to use products like Edge and Bing, then rather than forcing people to use them, instead Microsoft should work hard to make those products better than the completion – so people willingly use those products, rather than being held hostage.

Microsoft has done better with its updates to Edge – but it’ll take a lot more to make me consider using Bing.

But tampering with my choices in an unrelated program just because I use another Microsoft product? I believe Spider-Man would agree that that goes against everything Uncle Ben stood for.

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