Microsoft’s on fire recently with the addition of some super-useful features thanks to its artificial intelligence assistant Copilot, and it looks like OneDrive is finally getting a much-needed AI boost. Soon, you’ll be able to search through your files without having to open them to find the relevant info simply by asking Copilot the question you want answered.
Say you’re looking for a specific figure or quote but you have too many files to start searching, or you’re like me and don’t organize anything into folders at all (oops). Instead of opening every document and scanning through to find the specific bit of info you’re looking for, you’ll be able to pull up Copilot and tell it what you want to find. You could ask it to find a specific bit of info from a lecture presentation, or group project, and Copilot will go through the files and provide the relevant answers.
According to MSPoweruser, this feature will work across multiple file types including DOC, DOCX, PDF, TXT, and more, so you won’t be restricted to just Word documents.
The feature is included in Microsoft’s 365 roadmap, due to be released to users sometime in May 2024. Hopefully, we’ll see this trickle down to Microsoft’s free Office for Web suite (formerly known as Office Online) which includes an in-browser version of Microsoft Word and 5GB of OneDrive cloud storage.
A win for the unorganized girlies
This feature alone is enough to entice me away from Google Drive just for the convenience alone. There’s nothing worse than having to crawl through your folders and files to find something you’re looking for.
I would have appreciated this feature when I was at university, especially with how many notes and textbooks I had scattered around my school One Drive account. By bringing Copilot into the mix, I could have found whatever I was looking for so much faster and saved myself from a fair amount of panic.
If you work in an industry where you’re constantly dealing with new documents with critical information every day, or a student consistently downloading research papers or textbooks, this new addition to Copilot's nifty AI-powered skill set is well worth keeping an eye out for.
While I am disappointed this feature will be locked behind the Microsoft 365 subscription, it’s not surprising – Microsoft is investing a lot of time and money into Copilot, so it makes sense that it would use its more advanced features to encourage people to pay to subscribe to Microsoft 365. However, there’s a danger that if it paywalls all the most exciting features, Copilot could struggle to be as popular as it deserves to be. Microsoft won’t want another Clippy or Cortana on its hands.
The Copilot panel in Windows 11 has been tinkered with a good deal in recent times, and a newer change that has been applied is one to switch up the way it appears by default, which has now been accompanied by a prompt from Microsoft explaining why.
This was spotted by regular leaker Leopeva64 on X (formerly Twitter), who noted that the Copilot pane is now wider than it used to be, and opens as an overlay, rather than in side-by-side view (a more compact form, where it’s always nestling next to your active window).
Microsoft has added a prompt to inform the user that the Windows Copilot pane is now wider and opens as an overlay by default, the prompt also mentions that there is a button to enable side-by-side view:https://t.co/hkjzTtarOT pic.twitter.com/D8r3uzPoOtFebruary 4, 2024
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Leopeva64 explains that the Copilot interface has opened this way for a short while now, but a new addition is a prompt Microsoft has added to explain why.
The ‘What’s new’ pop-up tells us that the recent change to make the panel wider so there’s “more space to chat” was due to Windows 11 user feedback requesting that additional real-estate. It also notes, however, that there’s a button at the top of the panel you can click to switch back to the more compact side-by-side layout, if you wish.
Analysis: Copilot expansion
It’s useful to have an explanation of the recent move to change the default settings for how the AI opens, and by all accounts, this points to Windows 11 users favoring a larger Copilot panel. (Or at least some of them, and we could assume the majority, at least of those who’ve fed back to Microsoft on Copilot’s interface).
Certainly those who use Copilot quite a lot in Windows 11, engaging in longer sessions of queries, may welcome the AI assistant getting more screen space by default.
The truth is we can expect to see a lot more of Copilot, one way or another, going forward. By which we mean Microsoft is already testing the waters for having the AI assistant appear when Windows 11 first boots (in a limited fashion thus far, mind). Furthermore, there are clues that Copilot may be integrated into other parts of the Windows 11 interface (such as File Explorer). We can envisage further possibilities like being able to dock Copilot elsewhere (it sits on the right-hand side of the screen currently).
The Register reports that Qualcomm’s CEO, Cristiano Amon, made the revelation in an earnings call for the company. On the call, Amon mentioned the next incarnation of Windows when talking about the incoming Snapdragon X Elite chip, which is going to be the engine of some of the AI-powered laptops Microsoft keeps banging on about (this is the year of AI PCs, remember?).
Amon said: “We’re tracking to the launch of products with this chipset [Snapdragon X Elite] tied with the next version of Microsoft Windows that has a lot of the Windows AI capabilities … We’re still maintaining the same date, which is driven by Windows, which is mid-2024, getting ready for back-to-school.”
So, the release date of the middle of 2024 for the laptops driven by Qualcomm’s chip is pitched there because that’s when next-gen Windows will come out.
This echoes previous chatter from the grapevine that the middle of 2024 should be the release date for the next iteration of Windows, including a specific mention of June from one source (add salt, naturally, as even if this is Microsoft’s plan right now, it may not pan out).
Analysis: Navigating the nuances
There’s a lot of nuances to all these rumors and official declarations about the launch of next-gen Windows (we’ve also heard from Intel, as well as Qualcomm). Firstly, let’s clarify: will the next desktop OS from Microsoft be Windows 12, or Windows 11 24H2?
The simple answer to this is we don’t know, but all the current evidence is stacking up to indicate that the next release will be Windows 11 24H2 – although that doesn’t completely rule out the possibility of Windows 12. On balance, Windows 12 is probably more likely to arrive in 2025 though (if that’s what it ends up being called – the point is, this will be an all-new Windows, not just an update to Windows 11).
However, there will be a different kind of all-new Windows arriving in 2024, even if we get Windows 11 24H2 this year, and not Windows 12, as seems likely. Confused? Well, don’t be: what Microsoft is ushering in – for the middle of this year – is a new platform Windows is built on. This new take on the underpinnings of the desktop OS is called Germanium and it brings a whole lot of work under the hood for better performance and security. The kind of things you won’t see, but will still benefit from.
Germanium is the platform that AI PCs will be built on, and when Qualcomm’s CEO mentions Snapdragon X Elite-powered laptops arriving in the middle of 2024 with the next version of Windows, that’s what Amon is really talking about: Germanium.
In short, this doesn’t mean we’ll get next-gen Windows 12 in mid-2024, but that if it’s the Windows 11 24H2 update – which as mentioned is most likely the case, going by the rumors flying around – it’ll still be a new Windows (the underlying platform, not the actual OS you interact with).
The other twist is that Windows 11 24H2 (or indeed Windows 12, if that slim chance pans out) won’t be coming to everyone in the middle of the year. The plan is to bring out the new Germanium-powered Windows, whatever it’s called, on new laptops (AI PCs) first – perhaps in July, going by previous buzz from the grapevine – but it’ll be a while before existing Windows 11 PCs get the upgrade. That rollout to all users is rumored to be happening in September, but whatever the case, it’ll be later in the year before everyone using Windows 11 gets the upgrade.
The AI chatbot Google Bard is one of the fastest evolving apps in the Google collection at the moment – and it looks as though its branding is about to evolve too, with Google set to rename it as Gemini.
This comes from developer Dylan Roussel (via Engadget), who has apparently found a list of updates coming to Google Bard. it's dated this coming Wednesday, February 7, and the headline change is that Bard will get renamed Gemini.
Google Gemini is the name of the next-gen AI model currently powering Bard, so in a way it makes sense to get rid of one of the monikers. Also of note: there is apparently a dedicated Android app coming too, at least in the US.
Gemini for Android will integrate with apps including Gmail, Google Maps, and YouTube, as per the update text. If you're on an iPhone, then Google says you'll be able to try out Gemini through the existing Google app for iOS.
Google added a new changelog for Bard, and — oh boy — it’s a big one!The availability in Canada is awesome! That said I don’t really understand the limitations with the app. That’s disappointing as someone who lives in Europe.Oh by the way… https://t.co/xM2snHVYJ9 is real. pic.twitter.com/QKgKrRjmM4February 3, 2024
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Get the message
Another tidbit from this leak is that a paid subscription tier is going to be introduced, called Gemini Advanced. This has previously been rumored, and means Google will match OpenAI and ChatGPT in having both free and paid-for AI bot tiers.
Speaking of previous rumors, tipster @AssembleDebug (via Android Police) has found a contact page for Bard (soon to be Gemini) inside Google Messages – the idea being that you can chat to the AI just as you would to any other contact.
Contact details page of Bard AI bot in Google MessagesIt was empty in previous beta updates showing only the logo and name.#Google #Android #AI #GoogleMessages #Bard pic.twitter.com/ADmlNSKNnFFebruary 2, 2024
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Hints about this integration first surfaced last month, and it's something that apps such as Snapchat have already done. It looks as though most apps are going to end up with Google's AI assistant in them somewhere.
All this is yet to be confirmed, but it would appear that we could be in for one of the biggest weeks so far for Google's AI projects. As for Apple, it's expected to unveil its own generative AI efforts later this year with the launch of iOS 18.
There's been a lot of chatter this week about just how many apps are available inside the Apple Vision Pro, and it seems third-party developers are taking up the challenge of filling in any notable gaps in the app selection.
As per MacRumors, developer Christian Selig has released a dedicated YouTube app for the Vision Pro, called Juno for YouTube. Notably, it's the only YouTube client on the headset, as Google hasn't released an official app.
Costing $ 4.99, the app comes with a number of useful features, including options to resize and reposition the playback window, as well as dim the area surrounding the video for that virtual cinema theater feeling inside mixed reality.
As we already know, Google has specifically said it doesn't currently have plans to develop a YouTube app for the Vision Pro. For the time being, the only official way to get at YouTube in the Apple headset is to load it up through Safari.
There might be an app for that
It’s a better experience than the YouTube website (Image credit: Juno for YouTube)
Initial worries over app availability on the Vision Pro were somewhat assuaged as the device went on sale, with news that more than 600 apps are on the way soon (though the current selection is much smaller).
We've already seen Adobe make the leap into mixed reality, with its Firefly AI app. You can use it to create images generated by artificial intelligence, from any text prompt – with the end results floating in front of your eyes.
However, there are notable holdouts, including Netflix and Spotify, as well as Google. While YouTube does allow developers some access to its inner workings, that's not the case with Netflix or Spotify, so don't expect third-party clients for them.
Clearly the limited number of people who actually have an Apple Vision Pro is making software developers think twice about whether or not to support the hardware – but based on our time with the headset, it's likely to get more popular very quickly.
Windows 11 might be getting ads for Copilot Pro, or at least this possibility is being explored in testing right now it seems.
Copilot Pro, for those who missed it, was recently revealed as Microsoft’s powered-up version of the AI assistant that you have to pay for (via a monthly subscription). And if you haven’t heard about it, well, you might do soon via the Settings panel in Windows 11.
PhantomOfEarth on X (formerly Twitter) spotted the new move from Microsoft, with the introduction of a card for Copilot Pro on the Home page of the Settings app. It provides a brief explanation of what the service is alongside links to find out more (or to get a subscription there and then).
Looks like a Copilot Pro subscription card is being added to the Settings Home page, as well as a section for Copilot Pro in Accounts settings which displays billing information. Hidden in the latest Dev and Beta builds. pic.twitter.com/XRS3gRlSfJFebruary 2, 2024
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Note that the leaker had to dig around to uncover the Copilot Pro advert, and it was only displayed after messing about with a configuration tool (in Dev and Beta builds). However, two other Windows 11 testers in the Beta channel have responded to say that they have this Copilot Pro card present without doing anything.
In other words, taking those reports at face value, it seems this Copilot Pro ad is on some kind of limited rollout to some testers. At any rate, it’s certainly present in the background of Windows 11 (Beta and Dev) and can be enabled.
Analysis: Adding more ads
The theory, then, is that this will be appearing more broadly to testers, before following with a rollout to everyone using Windows 11. Of course, ideas in testing can be abandoned, particularly if they get criticized a lot, so we’ll just have to watch this space (or rather, the space on the Home page of Settings).
Does it seem likely Microsoft will try to push ahead with a Copilot Pro advert? Yes, it does, frankly. Microsoft isn’t shy about promoting its own services within its products, that’s for sure. Furthermore, AI is set to become a huge part of the Windows 11 experience, and other Microsoft products for that matter, so monetizing it is going to be a priority in all likelihood.
So, a nudge to raise the profile of the paid version of Copilot seems to likely, if not inevitable. Better that it’s tucked away in Settings, we guess, than somewhere more in-your-face like the Start menu.
If you’re wondering what benefits Copilot Pro confers, they include faster performance and responses, along with more customization and options – but this shouldn’t take anything away from the free version of Copilot (or it doesn’t yet, anyway). What it does mean is that the very latest upgrades will likely be reserved for the Pro AI, as we’ve seen initially with GPT-4 Turbo coming to Copilot Pro and not the basic free Copilot.
For the past year or two, the world has watched as a string of incredible artificial intelligence (AI) tools have appeared, and everyone has been wondering one thing: when will Apple join the party? Now, we finally have an answer.
On a recent earnings call (via The Verge), Apple CEO Tim Cook revealed that AI tools are coming to the company’s devices as soon as “later this year.” Cook then added that “I think there’s a huge opportunity for Apple with generative AI.” While the Apple chief didn’t reveal any specifics, the small amount he did discuss has already been enough to get tongues wagging and for speculation to run riot.
It’s no surprise that Apple is working on generative AI tools – Cook admitted as much back in August 2023, when he explained that Apple has been developing its own generative AI “for years.” But the latest admission is the first time we’ve seen anyone put a launch date on things, even if it is a very rough date.
Given that this is a software update (and a big one at that), it seems likely that Apple has is its Worldwide Developers Conference (WWDC) in mind. The company will use this June event to unveil its upcoming operating systems and software upgrades (like iOS 18). And with its audience mostly comprised of developers, it makes sense for Apple to tease something like generative AI that could give devs a new tool in their iOS arsenal.
As well as that, industry analyst Jeff Pu has previously claimed that iOS 18 will be one of Apple’s biggest software updates ever precisely because of its inclusion of generative AI, so Cook’s statements seem to confirm Pu’s claim. That means there could be a lot to look forward to at WWDC – and some big new features coming to your iPhone.
What's en route?
The most likely upgrade that Cook is referring to is a rebooted version of Apple's Siri voice assistant. Bloomberg's reliable Apple commentator Mark Gurman recently predicted that iOS 18 will be “one of the biggest iOS updates – if not the biggest – in the company's history” and that this will be largely tied to a “big upgrade to Siri”.
According to another respected leaker Revegnus, Apple is building a proprietary LLM (large language model) to “completely revamp Siri into the ultimate virtual assistant”. It's about time – while Siri was impressive when it landed over a decade ago, it's since plateaued. So we can expect a much more conversational, and powerful, voice assistant by the end of 2024.
(Image credit: Shutterstock / Tada Images)
But what else might benefit from the generative AI that Apple's been working on? Messages, Apple Music and Pages are all expected to receive significant AI-based improvements later this year, with some of Apple's rivals recently giving us hints of what to expect. Google Messages will soon get added Bard powers for texting help, while Spotify has already shown that the future of streaming is AI-powered DJs.
Lastly, there's photography and video, but it seems likely that Apple will tread more carefully than Samsung and Google here. The Galaxy S24 cameras are all about AI skills, which are something of a mixed bag. While Instant Slow-Mo (which generates extra frames of video to turn standard 4K/60p video into slow motion clips) is very clever and useful, Generative Edit opens the floodgates to digital fakery (even with its watermarks).
It'll be fascinating to see how Apple treads this line across all aspects of the iPhone. But one other key iPhone feature, privacy, could also put the brakes on Apple getting too carried away with generative AI…
Why Apple is taking its time
(Image credit: Unsplash [Omid Armin])
Apple has been consistently criticized for not launching its own generative AI, especially as arch-rival Microsoft has been so decisive in spreading its Copilot AI to almost every aspect of Windows and its own apps.
But there’s a likely reason for Apple’s sluggishness, and it comes down to user privacy. Apple takes a strong stance on this, and often touts its devices’ privacy-protecting capabilities as one of their main benefits. AI tools are known to sweep up user data and have been known for their privacy compromises, so it’s no surprise that Apple has taken its time here, presumably to ensure its AI is as pro-privacy as possible.
As well as that, Apple doesn’t usually rush into a new market before it is ready, instead preferring to wait a little longer before blowing its rivals away with something it thinks is far superior. We saw that with the original iPhone, for example, and also with the Apple Vision Pro, and it seems that generative AI is just the latest thing to get this treatment from Apple.
Whether Apple’s own AI actually is better than the likes of ChatGPT and Copilot remains to be seen, but it looks like we’ll find out sooner rather than later.
It felt almost odd to be standing in the rain outside of Apple's glassy Fifth Avenue flagship store on Groundhog Day and not be wearing my Apple Vision Pro. I'd barely removed the mixed reality headset in my first two days of testing the Vision Pro and the real world felt a bit flat. Until, that is, Apple CEO Tim Cook opened the swinging glass doors and opened the proverbial floodgates to new and soon-to-be-new Apple Vision Pro owners.
It is something of a tradition for Cook to usher in every new product at Apple's Central Park-adjacent location but this moment was different, maybe bigger. It has been almost a decade since Apple launched a new product category (see the Apple Watch) and so expectations were high.
The crowd gathered outside was not what I'd call iPhone size – the miserable weather might have been a factor there – but there were dozens of people somewhat evenly split between media and customers.
A cluster of blue-shirted Apple employees poured out of the store, which featured the giant white outline of a Vision Pro on the storefront, and started clapping and cheering (I'd heard them practicing cheers and getting amped up from inside the store), doing their best to substitute any enthusiasm the crowd might've been lacking. This, too, is tradition and I find it almost endearing but also just a tiny bit cringe-worthy. It's just a gadget – a very expensive one – after all.
At precisely 8AM ET, Cook appeared behind the glass doors (someone had previously double-checked and triple-checked that the doors were not locked so Cook didn't have to bend down and release a latch). He swung open the door and gave a big wave.
Soon customers who had preordered the $ 3,499 (to start) spatial reality computer were filing into the store (many pausing to take a selfie with Cook), while I waited outside, getting drenched and wondering if the Vision Pro is waterproof (it's not).
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Tim Cook acknowledges the crowd. (Image credit: Future / Lance Ulanoff)
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Cook pops out and waves. (Image credit: Future / Lance Ulanoff)
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Tim Cook was in his element. (Image credit: Future / Lance Ulanoff)
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Waiting for the launch. (Image credit: Future / Lance Ulanoff)
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First guy on line. (Image credit: Future / Lance Ulanoff)
Inside the store, which sits below ground level, the floor was packed. Vision Pros were lined up on stands similar to what I'd seen at launch. Below each one was an iPad, describing the experience you were about to have. Some people were seated on wooden benches near the back of the store, wearing Vision Pro headsets and gesturing to control the interfaces.
Oddly, though, not a lot of people were trying Vision Pros, but that was probably because Tim Cook was still in the room.
The scrum around him was dense, so much so that I noticed some nervous-looking Apple employees trying to gently clear a path and give the Apple leader some air. Cook, ever the gracious southern gentleman, smiled for countless photos with fans. He even signed a few things.
I stepped forward and Cook's eyes caught mine. He smiled broadly and said hello. We shook hands and I congratulated him on a successful launch. Then I gave him my brief assessment of the product: “It's incredible.” He brightened even further, “I know!” he shouted back over the din.
(Image credit: Future / Lance Ulanoff)
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They put some of the Vision Pros on stands. (Image credit: Future / Lance Ulanoff)
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You cna see people in the back wearing them. (Image credit: Future / Lance Ulanoff)
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Tim Cook is surrounded. (Image credit: Future / Lance Ulanoff)
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Hi, Mr. Cook. (Image credit: Future / Lance Ulanoff)
There wasn't much more to say, really, and I left him to get sucked back into the crowd while I took another look at the Vision Pro sales setup. In the meantime, customers were leaving with large Vision Pro boxes they'd pre-ordered. Thousands of the mixed reality headsets are in stores and arriving at people's homes (in the US only). This will be their first experience with Vision Pro.
The good news is, as I told someone else today, there is no learning curve. The setup is full of hand-holding and using the system generally only requires your gaze and very simple gestures.
There will be comments about the weight and getting the right, comfortable fit on your head, and some may be frustrated with the battery pack and that they have to keep Vision Pro plugged in if they want to use it for more than two hours at a time.
Still, the excitement I saw at the store this morning and in Tim Cook's eyes may be warranted. This is not your father's mixed reality.
Booking your demo
For the next few days, all demos will be first-come-first-serve in the stores. However, if you can wait until after Feb 5, you can book your in-store demo by visiting the Apple Store site, navigating to the Vision Pro section, and selecting “Book a demo.” Apple will guide you to sign in with your Apple ID. You must also be at least 13 years old to go through the experience.
Demos take about 30 minutes. An Apple specialist will guide you through the setup processes, which is fairly straightforward.
You'll choose a store near you, a date, and an available time. If you wear glasses, Apple should be able to take your lenses and do a temporary measurement to give you the right lenses for the demonstration (you'll be buying your own Zeiss inserts if you buy a headset.).
After that, you can go home and figure out how to save up $ 3,500.
It’s beginning to look like we’re getting another Windows 11 update in the second half of 2024 which could bring even more artificial intelligence (AI) features to the operating system.
However, Windows Latest spotted references to the EnumDeviceDrivers function, used by system admins and developers to interact with Windows 11’s drivers.
The document that references this function also mentions Windows 11 Version 24H2. The document elaborates that update 24H2 will modify how Windows 11 retrieves information from the EnumDeviceDrivers function.
So, there you have it – Microsoft is planning to update 24H2, which we can assume it’s actively working on, and we can look forward to it sometime in Q3 or Q4 of 2024 if Microsoft doesn’t change course. This news follows recent reports that made reference to a new preview build that’s currently being internally tested, which suggests it could be the biggest AI upgrade coming to Windows 11 to date.
The last major Windows 11 update we saw was Windows 11 23H2, which Microsoft rolled out at the end of 2023, which included a preview of the Windows Copilot AI-powered digital assistant.
While insiders, tech experts, and Microsoft enthusiasts are eagerly watching for any news about the next iteration of Windows, unofficially known as Windows 12, Windows Latest also speculated that we may not be getting this for a little while. The former head of Windows and Surface at Microsoft, Panos Panay, left Microsoft in a surprising move and this leads some to think that whoever takes over probably won’t begin their tenure at Microsoft by heading up the next huge Windows release.
Microsoft’s been clear and consistent with its intent to integrate AI into multiple Windows features and apps, like Windows Copilot and Cocreator AI-powered assistants for apps like Notepad and Paint. This looks like it’ll be the Windows 11 update that will carry on this process and we’ll have to keep watching for when more information about Windows 11 24H2 comes out, and if Microsoft is indeed putting more AI efforts into Windows 11, it could mean Windows 12 won’t be here any time soon.
If there's one tech innovation that our bank accounts didn't need in 2024, it's an Amazon chatbot with infinite knowledge of the site's array of potential impulse buys. But unfortunately for our savings, that's exactly what we've just been given in the form of Rufus.
Amazon says its Rufus chatbot has now launched in the US in beta form to “a small subset of customers” who use its mobile app, but that it'll “progressively roll out to additional US customers in the coming weeks”. Rufus is apparently “an expert shopping assistant” who's been trained on Amazon's product catalog and will help answer your questions in a conversational way.
Rather than Googling for extra advice on the differences between trail and road running shoes, the idea is that you can instead search for pointers in the Amazon app and Rufus will pop up with the answers.
Quite how good those answers are remains to be seen, as Amazon says they come from “a combination of extensive product catalog, customer reviews, community Q&As, and information from across the web”. Considering the variable quality of Amazon's reviews, and the tendency of AI chatbots to hallucinate, you may still want to cross-reference your research with some external sources.
Still, it's an early glimpse at the future of shopping, with retailers looking to arm you with all of the information you need so you can, well, spend more money with them. Amazon says that the questions can be as broad as “what are good gifts for Valentine’s Day?”, but also as specific as “is this cordless drill easy to hold?” if you're on a product page.
How to find and use Rufus
Right now, Rufus is only being made available to “select customers when they next update their Amazon Shopping app”. But if you live in the US and are keen to take it for a spin, it's worth updating your iOS or Android app to see if you're one of the early chosen ones.
If you are, the bar at the top of the app should now say “search or ask a question”. That's where you can fire conversational questions at Rufus, like “what to consider when buying headphones?”, or prompts like “best dinosaur toys for a 5-year-old“ or “I want to start an indoor garden”.
The ability to ask specific questions about products on their product pages also sounds handy, although this will effectively only be a summary of the page's Q&As and reviews. Given our experience with AI shopping chatbots so far, we'd be reluctant to take everything at face value without double-checking with another source.
Still, with Rufus getting a wider US rollout in “the coming weeks”, it is a pretty major change to the Amazon app – and could change how we shop with the retail giant. Amazon will no doubt be hoping it convinces us to spend more – maybe we need two chatbots, with the other one warning us about our overdraft.
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