Watch out, Apple Vision Pros are reportedly cracking all on their own

If you’ve spent $ 3,500 or more on the Apple Vision Pro you’d be understandably frustrated if you damaged the outer screen and had to pay $ 799 (or $ 299 with Apple Care) to get it fixed. But imagine how much more annoyed you’d be if it cracked for seemingly no reason at all.

That’s what some people are taking to social media to complain about, after they discovered cracks extending upwards from the nose bridge of their pricey Apple headset – which they all claim appeared despite them never dropping, bumping, or damaging the headset.

Reddit user dornbirn explained that after putting their headset away for the night they woke up and found a large crack extending from the nose bridge. u/ContributionFar8997, u/inphenite, and u/Wohinbistdu all shared similar complaints to the Vision Pro Subreddit, with images of their Vision Pro’s showing practically identical cracks extending from the nose bridge.

You should always take posts on the internet with a pinch of salt, but the fact that every crack looks the same and has seemingly appeared while the headset wasn’t in use suggests that this is some kind of manufacturing issue rather than user error.

We’ve reached out to Apple to find out what's causing the apparent cracks and if it has any advice for Vision Pro customers who are worried about their screens breaking.

Cracked Vision Pro Update: good ending! from r/VisionPro

Why are Vision Pro screens cracking? 

It’s not clear exactly why the outer screen is cracking, but the reports we’ve seen all come from people who discovered the Vision Pro was damaged after leaving the device charging with the front cover on.

Our best guess right now is that as the headset charges it heats up, and because of the cover this heat doesn’t dissipate quickly. As the outer screen warms it expands, with perhaps one of the inner layers expanding faster than the outer layer causing tension.

Given the nose bridge is the area with the most complex curved design it makes sense this would be the place where the tension is at its highest. So when the screen can’t take anymore this is where it would most likely crack – explaining why all the images show near identical damage.

We're not engineers though, so to know for sure we'll need to wait for an official Apple explanation of what's causing the cracks.

An Apple support employee in an Apple Store with customers.

Apple Store support staff should be able to help  (Image credit: Apple)

I have a Vision Pro, what should I do? 

Because there are so many unknown factors it’s tough to say exactly what measures you should take to avoid the same issue happening to your Vision Pro. 

Based on the current evidence we’d suggest that you don’t charge the headset with the cover on and that you don’t leave it charging for longer than is necessary. However, the best thing to do is to keep an eye out for Apple’s official guidance, and if a crack forms in your Vision Pro contact support as soon as you can. 

While some users have said the Apple Care support team hasn’t been the most helpful – asking them to pay to get the screen fixed – u/Wohinbistdu posted an update to their original Reddit post saying that they were able to take their Vision Pro to the Apple Store and get a replacement unit. Their original has apparently been sent off for Apple’s engineers to investigate.

This was 12 days ago at the time of writing so hopefully Apple is close to finding what’s causing the problems, and is almost ready with a fix.

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Nvidia finally catches up to AMD and drops a new app that promises better gaming and creator experiences

Nvidia has announced plans to bring together the features of the Nvidia Control Panel, GeForce Experience, and RTX Experience apps all in a single piece of software. On February 22, Nvidia explained on its website that this new unified app is being made available as a public beta. This means that the app could still be changed in the hopes of improving it, but you can download it now and try it for yourself.

The app is made specifically to improve the experience of gamers and creators currently using machines equipped with Nvidia GPUs by making it easier to find and use functions that formerly lived in separate programs. 

Users with suitable Nvidia GPUs can expect a number of significant improvements that come with this new centralized app. Settings to optimize gaming experiences (by tweaking graphical settings based on your hardware)  and downloading and installing new drivers can now be found in one easy interface.

It’ll be easier to understand and keep track of driver updates, such as new features and fixes for bugs, with clear descriptions. While in-game, users should see a redesigned overlay that makes it easier to access features and tools like filters, recording tools, monitoring tools, and more. Speaking of filters, Nvidia is introducing new AI Freestyle Filters which can enhance users’ visuals and allow them to customize the aesthetics of their games. As well as all of these upgrades, users can easily view and navigate bundles, redeem rewards, get new game content, view current GeForce NOW offers, and more.

Screenshot of the webpage where users can download the Nvidia app beta

(Image credit: Future)

Nvidia's vision

It certainly seems like Nvidia has worked hard to create a more streamlined app that makes it easier to use your RTX-equipped PC. It’s specifically intended to make it easier to do things like make sure your PC is updated with the latest Nvidia drivers, and quickly discover and install other Nvidia apps including Nvidia Broadcast, GeForce NOW, and more. The Nvidia team also claims in its announcement that this new centralized app will perform better on RTX-GPU-equipped PCs than its separate predecessors. That’s thanks to reduced installation times through the app, better responsiveness from the user interface (UI), and because it should take up less disk space than its predecessors (I assume combined). 

This isn’t the end of the new Nvidia app’s development, and it seems some legacy features didn’t make the cut, including 360/Stereo photo modes and streaming directly to YouTube and Twitch, because they see less use. Clearly, Nvidia felt it wasn't worth including these more niche features in the new app, and anyone who wants to continue to use them can still use the older apps (for now, at least). The new app is focused on improving performance, and making it easier to install and integrate new features into users’ systems. 

An Nvidia GeForce RTX 2060 slotted into a PC with its fans showing

(Image credit: Future)

By combining its apps into one, easy-to-use piece of software, Nvidia is finally catching up to AMD in one aspect where Team Red has the advantage: software. AMD's Radeon Adrenalin app already offers a lot of these features, as well as others, like a built-in browser and HDMI link assurance and monitoring that can automatically detect any issues with the HDMI’s connectivity – all in one single interface.

Finally, AMD doesn’t require users to make an account to be able to use its app. We don’t expect that Nvidia will fully catch up to AMD’s app just yet (though it would be nice not to have to sign in), but this is definitely a push in the right direction and hopefully users will see a lot of use out of the new app.

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Are you a Reddit user? Google’s about to feed all your posts to a hungry AI, and there’s nothing you can do about it

Google and Reddit have announced a huge content licensing deal, reportedly worth a whopping $ 60 million – but Reddit users are pissed.

Why, you might ask? Well, the deal involves Google using content posted by users on Reddit to train its AI models, chiefly its newly launched Google Gemini AI suite. It makes sense; Reddit contains a wealth of information and users typically talk colloquially, which Google is probably hoping will make for a more intelligent and more conversational AI service. However, this also essentially means that anything you post on Reddit now becomes fuel for the AI engine, something many users are taking umbrage at.

While the very first thing that came to mind was MIT’s insane Reddit-trained ‘psychopath AI’ from years ago, it’s fair to say that AI model training has come a long way since then – so hooking it up to Reddit hopefully won’t turn Gemini into a raving lunatic.

The deal, announced yesterday by Reddit in a blog post, will have other benefits as well: since many people specifically append ‘reddit’ to their search queries when looking for the answer to a question, Google aims to make getting to the relevant content on Reddit easier. Reddit plans to use Google’s Vertex AI to improve its own internal site search functionality, too, so Reddit users will enjoy a boost to the user experience – rather than getting absolutely nothing in return for their training data. 

Do Redditors deserve a cut of that $ 60 million?

A lot of Reddit users have been complaining about the deal in various threads on the site, for a wide variety of reasons. Some users have privacy worries, some voiced concerns about the quality of output from an AI trained on Reddit content (which, let’s be honest, can get pretty toxic), and others simply don’t want their posts ‘stolen’ to train an AI.

Unfortunately for any unhappy Redditors, the site’s Terms of Service do mean that Reddit can (within reason) do whatever it wants with your posts and comments. Calling the content ‘stolen’ is inaccurate: if you’re a Reddit user, you’re the product, and Reddit is the one selling. 

Personally, I’m glad to see a company actually getting paid for providing AI training data, unlike the legal grey-area dodginess of previous chatbots and AI art tools that were trained on data scraped from the internet for free without user consent. By agreeing to the Reddit TOS, you’re essentially consenting to your data being used for this.

A person introduces Google Gemini next to text saying it is

Google Gemini could stand to benefit hugely from the training data produced by this content use deal. (Image credit: Google)

Some users are positively incensed by this though, claiming that if they’re the ones making the content, surely they should be entitled to a slice of the AI pie. I’m going to hand out some tough love here: that’s a ridiculous and naive argument. Do these people believe they deserve a cut of ad revenue too, since they made a hit post that drew thousands of people to Reddit? This isn’t the same as AI creators quietly nabbing work from independent artists on Twitter.

At the end of the day, you’re never going to please everyone. If this deal has actual potential to improve not just Google Gemini, but Google Search in general (as well as Reddit’s site search), then the benefits arguably outweigh the costs – although I do think Reddit has a moral obligation to ensure that all of its users are fully informed about the use of their data. 

A few paragraphs in the TOS aren’t enough, guys: you know full well nobody reads those.

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Microsoft brings one of the Google Pixel’s best features to Windows 11

The Google Pixel series has given us some of the best phones on the market, and one thing that sets it apart from other phones is the suite of built-in generative AI features, like Best Photo and Magic Eraser. Now, thanks to an upcoming tool coming to the Windows Photos App, you won’t need to buy a whole new phone just to get your hands on these types of features. 

Microsoft has announced in a blog post that the ‘Spot fix’ tool in the desktop Photos app will be getting an AI boost, and will now be known as ‘Generative erase’. 

Generative erase will allow you to remove imperfections from your photos in a more natural-looking way, like removing random people in the background and replacing them with an AI-generated backdrop – basically, the exact same way that Magic Eraser works on a Pixel phone. Microsoft notes in the blog post that “Generative erase creates a more seamless and realistic result after objects are erased from the photo, even when erasing large areas”. 

Windows Photos App

The before-and-after is quite impressive – the AI alterations are barely noticeable at first glance. (Image credit: Windows)

Keep it coming!

The example ‘before and after’ image in the blog post shows a very cute dog on the beach, wearing a collar, with some people in the background. After using Generative erase, the new photo looks entirely organic, with the dog collar free and no people in the background. Even when you zoom into the photo to where the collar and people originally were, you can’t see any obviously visible evidence that the image was altered at all. 

It’s an incredibly impressive editing job – considering that it takes very little time and zero effort – and I’m very excited to see it in action when it does make its way over to Windows. It won’t just be Windows 11 users who get to enjoy the new feature, either; Microsoft will be adding the full suite of Photos AI features to Windows 10 too, proving that the older OS isn’t dead just yet.

Currently, the tool is reserved for Windows Insiders, the community of Windows enthusiasts and developers who get early access to potential new features. However, the fact that Microsoft is publicly discussing the feature is a good sign that we will see it sooner rather than later. Alongside Generative erase, the blog notes very briefly that we could also see background blurring and removal features join the Photos app in the same upcoming update. 

The company recently announced that Microsoft Paint was getting another string of new AI features as well, so we may be seeing the beginning of a Windows-wide revamp when it comes to creative AI tools. It seems like Microsoft is putting a lot of time and effort into implementing useful generative features into its apps, which is good news for Windows users who want to experiment with artificial intelligence – without having to make a million accounts on different platforms to do so. 

Via The Verge.

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Microsoft is giving Windows Copilot an upgrade with Power Automate, promising to banish boring tasks thanks to AI

Microsoft has revealed a new plug-in for Copilot, its artificial intelligence (AI) assistant, named Power Automate that will enable users to (as the name suggests) automate repetitive and tedious tasks, such as creating and manipulating entries in Excel, handling PDFs, and file management. 

This development is part of a bigger Copilot update package that will see several new capabilities being added to the digital AI assistant.

Microsoft gives the following examples of tasks this new Copilot plug-in could automate: 

  • Write an email to my team wishing everyone a happy weekend.
  • List the top 5 highest mountains in the world in an Excel file.
  • Rename all PDF files in a folder to add the word final at the end.
  • Move all word documents to another folder.
  • I need to split a PDF by the first page. Can you help?

Who can get the Power Automate plug-in and how

As of now, it seems like this plug-in is only available to some users with access to Windows 11 Preview Build 26058, available to Windows Insiders in the Canary and Dev Channels of the Windows Insider Program. The Windows Insider Program is a Microsoft-run community for Windows enthusiasts and professionals where users can get early access to upcoming versions of Windows, features, and more, and provide feedback to Microsoft developers to improve these before a wider rollout.

Hopefully, the Power Automate plug-in for Copilot will prove a hit with testers – and if it is, we should hopefully see it rolled out to all Windows 11 users soon.

As per the blog post announcing the Copilot update, this is the first release of the plug-in, which is part of Microsoft’s Power Platform, a comprehensive suite of tools designed to help users make their workflows more efficient and versatile – including Power Automate. To be able to use this plug-in, you’ll need to download Power Automate for Desktop from the Microsoft Store (or make sure you have the latest version of Power Automate). 

There are multiple options for using Power Automate:  the free plan, suitable for personal use or smaller projects, and there are premium plans that offer packages with more advanced features. From what we can tell, the ability to enable the Power Automate plug-in for Copilot will be available for all users, free and premium, but Microsoft might change this.

Once you’ve made sure you have the latest version of Power Automate downloaded, you’ll also need to be signed into Copilot for Windows with a Microsoft Account. Then you’ll need to add the plug-in to Copilot To do this, you’ll have to go to the Plug in section in the Copilot app for Windows, and turn on the Power Automate plug-in which should now be visible. Once enabled, you should be able to ask it to perform a task like one of the above examples and see how Copilot copes for yourself.

Once you try the plug-in for yourself, if you have any thoughts about it, you can share them with Microsoft directly at po**************@*******ft.com

Copilot in Windows

(Image credit: Microsoft)

Hopefully, a sign of more to come

The language Microsoft is using about the plug-in implies that it will see improvements in the future to enable it and, therefore, Copilot to carry out more tasks. Upgrades like this are steps in the right direction if they’re as effective as they sound. 

This could address one of the biggest complaints people have about Copilot since it was launched. Microsoft presented it as a Swiss Army Knife-like digital assistant with all kinds of AI capabilities, and, at least for now, it’s not anywhere near that. While we admire Microsoft’s AI ambitions, the company did make big promises, and many users are growing impatient. 

I guess we’ll have to just continue to watch whether Copilot will live up to Microsoft’s messaging, or if it’ll go the way of Microsoft’s other digital assistants like Cortana and Clippy.

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Microsoft Paint update could make it even more Photoshop-like with handy new tools

Microsoft Paint received a plethora of new features late last year, introducing layers, a dark mode, and AI-powered image generation. These new updates brought Microsoft Paint up to speed with the rest of Windows 11's modern layout (maybe a different word? Trying to say vibe)  after years of virtually no meaningful upgrades, and it looks like Microsoft still has plans to add even more features to the humble art tool. 

X user @PhantomOfEarth made a post highlighting potential changes spotted in the Canary Development channel, and we could see these new features implemented in Microsoft Paint very soon. The Canary Dev channel is part of the Microsoft Insider Program, which allows Windows enthusiasts and developers to sign up and get an early look at upcoming releases and new features that may be on the way. 

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 We do have to take the features we see in such developer channels with a pinch of salt, as it’s common to see a cool upgrade or new software appear in the channel but never actually make it out of the development stage. That being said, PhantonOfEarth originally spotted the big changes set for Windows 11 Paint last year in the same Dev channel, so there’s a good chance that the brush size slider and layer panel update that is now present in the Canary build will actually come to fruition in a public update soon.   

Show my girl Paint some love

It’s great to see Microsoft continue to show some love for the iconic Paint app, as it had been somewhat forgotten about for quite some time. It seems like the company has finally taken note of the app's charm, as many of us can certainly admit to holding a soft spot for Paint and would hate to see it abandoned. I have many memories of using Paint; as a child in IT class learning to use a computer for the first time, or firing it up to do some casual scribbles while waiting for my family’s slow Wi-Fi to connect. 

These proposed features won’t make Paint the next Photoshop (at least for now), but they do bring the app closer to being a simple, free art tool that most everyday people will have access to. Cast your mind back to the middle of last year, when Photoshop introduced image generation capabilities – if you wanted to use them, you’d have to have paid for Adobe Firefly access or a Photoshop license. Now, if you’re looking to do something quick and simple with AI image-gen, you can do it in Paint. 

Better brush size control and layers may not seem like the most important or exciting new features, especially compared to last year's overhaul of Windows Paint, but it is proof that the team at Microsoft is still thinking about Paint. In fact, the addition of a proper layers panel will do a lot to justify the program’s worth to digital artists. It could also be the beginning of a new direction for Paint if more people flock back to the revamped app. I hope that Microsoft continues to improve it – just so long as it remains a free feature of Windows.

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Haven’t got round to installing Windows 11 23H2 yet? You’ll soon be forced to get the latest update

The 23H2 update is coming, whether you're ready or not, for those holdouts who have yet to upgrade their Windows 11 installation from 22H2 (or indeed 21H2).

Tom’s Hardware noticed that Microsoft updated its Windows 11 23H2 status document to let users know what’s happening, and that eligible Windows 11 devices will be automatically upgraded to version 23H2.

That means you’ll have no choice in the matter, of course. Updating to Windows 11 23H2 is mandatory at this point, with the caveat that this automatic upgrade process may not come to your PC all that soon.

Microsoft uses AI to “safely roll out this new Windows version in phases to deliver a smooth update experience,” and therefore some PC configurations may find it’s still a while before they have 23H2 foisted on them.

Alternatively, you may find the upgrade is piped to your machine imminently. It’s a roll of the hardware (and software) configuration dice, in short.


Analysis: Staying safe

Automatic upgrades being forced on Windows users is nothing new, of course. This happens whenever an update has been around for a good deal of time, and Microsoft feels everyone who is running an older version of Windows 11 (or Windows 10) needs to step up and move away from it (because it’s running out of road for support, or indeed has run out).

Regarding Windows 21H2 users (the original version of the OS), you may be thinking – didn’t they already get forced to upgrade to 22H2? Yes, they did. So why are some folks still on 21H2 then? Well, there may be a small niche of users remaining on 21H2 as anomalies, basically (we spotted a couple on Reddit), and they will be transferred direct to 23H2 instead. (Hopefully, anyway – though it’s possible that not having been offered an upgrade at all so far could be the result of a bug).

Microsoft needs to push upgrades like this for security reasons. If a Windows 11 user remains on an unsupported version, they won’t get monthly security updates, which is bad news of course – their PC could be vulnerable to exploits. Hence the big updates become mandatory eventually.

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WhatsApp launches overdue formatting features, bringing order to chaotic texts

WhatsApp is releasing several new formatting tools to help you manage those long walls of text in group chats.

Triggering one of the new text formats requires you to enter a certain punctuation mark, followed by a space, and then the words themselves. Hyphens let you create a bullet list. A numeral with a period right after establishes a numbered list. Users can even make block quotes by first hitting the Greater Than arrow on the keyboard and then adding a space. To make inline code, you’ll have to press the accent symbol (which is found below the Esc key on most keyboards) followed by a single space. If done correctly, the messages you enter will be reformatted to your specifications. Otherwise, you’ll just see a bunch of random punctuations.

In total, users now have eight different ways to spruce up their conversations on the platform counting the likes of bold, italic, strikethrough, and monospace from years prior.

WhatsApp's new formatting tools

(Image credit: Future)

Finer details

Meta announced the update on social media and via WhatsApp notification; however, they neglected to mention some of the finer details. Not only are the features present in one-on-one chat rooms but also on the platform’s Channels, according to TechCrunch. The tools are available on WhatsApp for Android, iOS, Mac, and web browsers. Do keep in mind the patch is still rolling out so there’s a chance you may not have it on your mobile device. We didn’t get it on our Android, but luckily, it's currently live on the web version.

If you look closely, you’ll notice that we didn’t mention the Windows desktop app. This is because, for whatever reason, the Windows version lacks these features. It’s a rather strange omission especially when you consider the fact that this update has been in the works since August 2023. You’d think Meta would’ve brought it over PC in that time. So we reached out to the company asking for information on a Windows release. We’ll let you know if we hear back.

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Gemma, Google’s new open-source AI model, could make your next chatbot safer and more responsible

Google has unveiled Gemma, an open-source AI model that will allow people to create their own artificial intelligence chatbots and tools based on the same technology behind Google Gemini (the suite of AI tools formerly known as Bard and Duet AI).

Gemma is a collection of open-source models curated from the same technology and research as Gemini, developed by the team at Google DeepMind. Alongside the new open-source model, Google has also put out a ‘Responsible Generative AI Toolkit’ to support developers looking to get to work and experiment with Gemini, according to an official blog post

The open-source model comes in two variations, Gemma 2B and Gemma 7B, which have both been pre-trained to filter out sensitive or personal information. Both versions of the model have also been tested with reinforcement learning from human feedback, to reduce the potential of any chatbots based on Gemma from spitting out harmful content quite significantly. 

 A step in the right direction 

While it may be tempting to think of Gemma as just another model that can spawn chatbots (you wouldn’t be entirely wrong), it’s interesting to see that the company seems to have genuinely developed Gemma to “[make] AI helpful for everyone” as stated in the announcement. It looks like Google’s approach with its latest model is to encourage more responsible use of artificial intelligence. 

Gemma’s release comes right after OpenAI unveiled the impressive video generator Sora, and while we may have to wait and see what developers can produce using Gemma, it’s comforting to see Google attempt to approach artificial intelligence with some level of responsibility. OpenAI has a track record of pumping features and products out and then cleaning up the mess and implementing safeguards later on (in the spirit of Mark Zuckerberg’s ‘Move fast and break things’ one-liner). 

One other interesting feature of Gemma is that it’s designed to be run on local hardware (a single CPU or GPU, although Google Cloud is still an option), meaning that something as simple as a laptop could be used to program the next hit AI personality. Given the increasing prevalence of neural processing units in upcoming laptops, it’ll soon be easier than ever for anyone to take a stab at building their own AI.

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ChatGPT is broken again and it’s being even creepier than usual – but OpenAI says there’s nothing to worry about

OpenAI has been enjoying the limelight this week with its incredibly impressive Sora text-to-video tool, but it looks like the allure of AI-generated video might’ve led to its popular chatbot getting sidelined, and now the bot is acting out.

Yes, ChatGPT has gone insane–- or, more accurately, briefly went insane for a short period sometime in the past 48 hours. Users have reported a wild array of confusing and even threatening responses from the bot; some saw it get stuck in a loop of repeating nonsensical text, while others were subjected to invented words and weird monologues in broken Spanish. One user even stated that when asked about a coding problem, ChatGPT replied with an enigmatic statement that ended with a claim that it was ‘in the room’ with them.

Naturally, I checked the free version of ChatGPT straight away, and it seems to be behaving itself again now. It’s unclear at this point whether the problem was only with the paid GPT-4 model or also the free version, but OpenAI has acknowledged the problem, saying that the “issue has been identified” and that its team is “continuing to monitor the situation”. It did not, however, provide an explanation for ChatGPT’s latest tantrum.

This isn’t the first time – and it won’t be the last

ChatGPT has had plenty of blips in the past – when I set out to break it last year, it said some fairly hilarious things – but this one seems to have been a bit more widespread and problematic than past chatbot tomfoolery.

It’s a pertinent reminder that AI tools in general aren’t infallible. We recently saw Air Canada forced to honor a refund after its AI-powered chatbot invented its own policies, and it seems likely that we’re only going to see more of these odd glitches as AI continues to be implemented across the different facets of our society. While these current ChatGPT troubles are relatively harmless, there’s potential for real problems to arise – that Air Canada case feels worryingly like an omen of things to come, and may set a real precedent for human moderation requirements when AI is deployed in business settings.

OpenAI CEO Sam Altman speaking during Microsoft's February 7, 2023 event

OpenAI CEO Sam Altman doesn’t want you (or his shareholders) to worry about ChatGPT. (Image credit: JASON REDMOND/AFP via Getty Images)

As for exactly why ChatGPT had this little episode, speculation is currently rife. This is a wholly different issue to user complaints of a ‘dumber’ chatbot late last year, and some paying users of GPT-4 have suggested it might be related to the bot’s ‘temperature’.

That’s not a literal term, to be clear: when discussing chatbots, temperature refers to the degree of focus and creative control the AI exerts over the text it produces. A low temperature gives you direct, factual answers with little to no character behind them; a high temperature lets the bot out of the box and can result in more creative – and potentially weirder – responses.

Whatever the cause, it’s good to see that OpenAI appears to have a handle on ChatGPT again. This sort of ‘chatbot hallucination’ is a bad look for the company, considering its status as the spearpoint of AI research, and threatens to undermine users’ trust in the product. After all, who would want to use a chatbot that claims to be living in your walls?

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