Don’t worry, Google Gemini’s new bank-scam detection for phone calls isn’t as creepy as it sounds

Google IO brought forth a huge array of new ideas and features from Google, including some useful life hacks for the lazy, and AI was present almost everywhere you looked. One of the more intriguing new features can detect scam calls as they happen, and warn you not to hand over your bank details – and it’s not as creepy as it might at first sound.

The feature works like this: if you get a call from a scammer pretending to be a representative of your bank, Google Gemini uses its AI smarts to work out that the impersonator is not who they claim to be. The AI then sends you an instant alert warning you not to hand over any bank details or move any money, and suggests that you hang up.

Involving AI in the process raises a few pertinent questions, such as whether your bank details ever get sent to Google’s servers for processing as they're detected. That’s something you never want to happen, because you don’t know who can access your bank information or what they might do with it.

Fortunately, Google has confirmed (via MSPoweruser) that the whole process takes place on your device. That means there’s no way for Google (or anyone else) to lift your banking information off a server and use it for their own ends. Instead, it stays safely sequestered away from prying eyes.

A data privacy minefield

A silhouette of a woman holding a smartphone with the Google Gemini logo in the background

(Image credit: Shutterstock)

Google’s approach cuts to the core of many concerns about the growing role AI is playing in our lives. Because most AI services need huge server banks to process and understand all the data that comes their way, that means you can end up sending a lot of sensitive data to an opaque destination, with no way of really knowing what happens to it.

This has had real-world consequences. In March 2024, AI service Cutout.Pro was hacked and lost the personal data of 20 million users, and it’s far from the only example. Many firms are worried that employees may inadvertently upload private company data when using AI tools, which then gets fed into the AI as training data – potentially allowing it to fall into the hands of users outside the business. In fact, exactly that has already happened to Samsung and numerous other companies.

This all goes to show the importance of keeping private data away from AI servers as much as possible – and, given the potential for AI to become a data privacy minefield, Google’s decision to keep your bank details on-device is a good one.

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Google Search is getting a massive upgrade – including letting you search with video

Google I/O 2024's entire two-hour keynote was devoted to Gemini. Not a peep was uttered for the recently launched Pixel 8a or what Android 15 is bringing upon release. The only times a smartphone or Android was mentioned is how they are being improved by Gemini

The tech giant is clearly going all-in on the AI, so much so that the stream concludes by boldly displaying the words “Welcome to the Gemini era”. 

Among all the updates that were presented at the event, Google Search is slated to gain some of the more impressive changes. You could even argue that the search engine will see one of the most impactful upgrades in 2024 that it’s ever received in its 25 years as a major tech platform. Gemini gives Google Search a huge performance boost, and we can’t help but feel excited about it.

Below is a quick rundown of all the new features Google Search will receive this year.

1. AI Overviews

Google IO 2024

(Image credit: Google)

The biggest upgrade coming to the search engine is AI Overviews which appears to be the launch version of SGE (Search Generative Experience). It provides detailed, AI-generated answers to inquiries. Responses come complete with contextually relevant text as well as links to sources and suggestions for follow-up questions.

Starting today, AI Overviews is leaving Google Labs and rolling out to everyone in the United States as a fully-fledged feature. For anyone who used the SGE, it appears to be identical. 

Response layouts are the same and they’ll have product links too. Google has presumably worked out all the kinks so it performs optimally. Although when it comes to generative AI, there is still the chance it could hallucinate.

There are plans to expand AI Overviews to more countries with the goal of reaching over a billion people by the end of 2024. Google noted the expansion is happening “soon,” but an exact date was not given.

2. Video Search

Google IO 2024

(Image credit: Google)

AI Overviews is bringing more to Google Search than just detailed results. One of the new features allows users to upload videos to the engine alongside a text inquiry. At I/O 2024, the presenter gave the example of purchasing a record player with faulty parts. 

You can upload a clip and ask the AI what's wrong with your player, and it’ll provide a detailed answer mentioning the exact part that needs to be replaced, plus instructions on how to fix the problem. You might need a new tone arm or a cueing lever, but you won't need to type in a question to Google to get an answer. Instead you can speak directly into the video and send it off.

Searching With Video will launch for “Search Labs users in English in the US,” soon with plans for further expansion into additional regions over time. 

3. Smarter AI

Google IO 2024

(Image credit: Google)

Next, Google is introducing several performance boosts; however, none of them are available at the moment. They’ll be rolling out soon to the Search Labs program exclusively to people in the United States and in English. 

First, you'll be able to click one of two buttons at the top to simplify an AI Overview response or ask for more details. You can also choose to return to the original answer at any time.

Second, AI Overviews will be able to understand complex questions better than before. Users won’t have to ask the search engine multiple short questions. Instead, you can enter one long inquiry – for example, a user can ask it to find a specific yoga studio with introductory packages nearby.

Lastly, Google Search can create “plans” for you. This can be either a three-day meal plan that’s easy to prepare or a vacation itinerary for your next trip. It’ll provide links to the recipes plus the option to replace dishes you don't like. Later down the line, the planning tool will encompass other topics like movies, music, and hotels.

All about Gemini

That’s pretty much all of the changes coming to Google Search in a nutshell. If you’re interested in trying these out and you live in the United States, head over to the Search Labs website, sign up for the program, and give the experimental AI features a go. You’ll find them near the top of the page.

Google I/O 2024 dropped a ton of information on the tech giant’s upcoming AI endeavors. Project Astra, in particular, looked very interesting, as it can identify objects, code on a monitor, and even pinpoint the city you’re in just by looking outside a window. 

Ask Photos was pretty cool, too, if a little freaky. It’s an upcoming Google Photos tool capable of finding specific images in your account much faster than before and “handle more in-depth queries” with startling accuracy.

If you want a full breakdown, check out TechRadar's list of the seven biggest AI announcements from Google I/O 2024.

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Google Workspace is getting a talkative tool to help you collaborate better – meet your new colleague, AI Teammate

If your workplace uses Google Workspace productivity suite of apps, then you might soon get a new teammate – an AI Teammate that is. 

In its mission to improve our real-life collaboration, Google has created a tool to pool shared documents, conversations, comments, chats, emails, and more into a singular virtual generative AI chatbot: the AI Teammate. 

Powered by Google's own Gemini generative AI model, AI Teammate is designed to help you concentrate more on your role within your organization and leave the tracking and tackling of collective assignments and tasks to the AI tool.

This virtual colleague will have its own identity, its own Workspace account, and a specifically defined role and objective to fulfil.

When AI Teammate is set up, it can be given a custom name, as well as have other modifications, including its job role, a description of how it's expected to help your team, and specific tasks it's supposed to carry out.

In a demonstration of an example AI Teammate at I/O 2024, Google showed a virtual teammate named 'Chip' who had access to a group chat of those involved in presenting the I/O 2024 demo. The presenter, Tony Vincent, explained that Chip was privy to a multitude of chat rooms that had been set up as part of preparing for the big event. 

Vincent then asks Chip if I/O storyboards had been approved – the type of question you'd possibly ask colleagues –  and Chip was able to answer as it can analyze all of these conversations that it had been keyed into. 

As AI Teammate is added to more threads, files, chats, emails, and other shared items, it builds a collective memory of the work shared in your organization. 

Google Workspace

(Image credit: Google)

In a second example, Vincent shows another chatroom for an upcoming product release and asks the room if the team is on track for the product's launch. In response, AI Teammate searches through everything it has access to like Drive, chat messages, and Gmail, and synthesizes all of the relevant information it finds to form its response. 

When it's ready (which looks like about a second or slightly less), AI Teammate delivers a digestible summary of its findings. It flagged up a potential issue to make the team aware, and then gave a timeline summary, showing the stages of the product's development. 

As the demo is taking place in a group space, Vincent stated that anyone can follow along and jump in at any point, for example asking a question about the summary or for AI Teammate to transfer its findings into a Doc file, which it does as soon as the Doc file is ready. 

AI Teammate becomes as useful as it's customized to be and Google promises that it can make your collaborative work seamless, being integrated into Google's host of existing products that many of us are already used to.

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Google reveals new video-generation AI tool, Veo, which it claims is the ‘most capable’ yet – and even Donald Glover loves it

Google has unveiled its latest video-generation AI tool, named Veo, at its Google I/O live event. Veo is described as offering “improved consistency, quality, and output resolution” compared to previous models.

Generating video content with AI is nothing new; tools like Synthesia, Colossyan, and Lumiere have been around for a little while now, riding the wave of generative AI's current popularity. Veo is only the latest offering, but it promises to deliver a more advanced video-generation experience than ever before.

Google IO 2024

Donald Glover invited Google to his creative studio at Gilga Farm, California, to make a short film together. (Image credit: Google)

To showcase Veo, Google recruited a gang of software engineers and film creatives, led by actor, musician, writer, and director Donald Glover (of Community and Atlanta fame) to produce a short film together. The film wasn't actually shown at I/O, but Google promises that it's “coming soon”.

As someone who is simultaneously dubious of generative AI in the arts and also a big fan of Glover's work (Awaken, My Love! is in my personal top five albums of all time), I'm cautiously excited to see it.

Eye spy

Glover praises Veo's capabilities on the basis of speed: this isn't a deletion of human ideas, but rather a tool that can be utilized by creatives to “make mistakes faster”, as Glover puts it.

The flexibility of Veo's prompt reading is a key point here. It's capable of understanding prompts in text, image, or video format, paying attention to important details like cinematic style, camera positioning (for example, a birds-eye-view shot or fast-tracking shot), time elapsed on camera, and lighting types. It also has an improved capability to accurately and consistently render objects and how they interact with their surroundings.

Google DeepMind CEO Demis Hassabis demonstrated this with a clip of a car speeding through a dystopian cyberpunk city.

Google IO 2024

The more detail you provide in your prompt material, the better the output becomes. (Image credit: Google)

It can also be used for things like storyboarding and editing, potentially augmenting the work of existing filmmakers. While working with Glover, Google DeepMind research scientist Kory Mathewson explains how Veo allows creatives to “visualize things on a timescale that's ten or a hundred times faster than before”, accelerating the creative process by using generative AI for planning purposes.

Veo will be debuting as part of a new experimental tool called VideoFX, which will be available soon for beta testers in Google Labs.

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Google I/O showcases new ‘Ask Photos’ tool, powered by AI – but it honestly scares me a little

At the Google I/O 2024 keynote today, CEO Sundar Pichai debuted a new feature for the nine-year-old Google Photos app: 'Ask Photos', an AI-powered tool that acts as an augmented search function for your photos.

The goal here is to make finding specific photos faster and easier. You ask a question – Pichai's example is 'what's my license plate number' – and the app uses AI to scan through your photos and provide a useful answer. In this case, it isolates the car that appears the most, then presents you with whichever photo shows the number plate most clearly.

Google IO 2024

I really want to know if this is a Google employee’s actual child or if it’s a Gemini-generated kid… (Image credit: Google )

It can reportedly handle more in-depth queries, too: Pichai went on to explain that if your hypothetical daughter Lucia has been learning to swim, you could ask the app to 'show me how Lucia's swimming has progressed', and it'll present you with a slideshow showcasing Lucia's progression. The AI (powered by Google's Gemini model) is capable of identifying the context of images, such as differentiating between swimming in a pool and snorkeling in the ocean, and even highlighting the dates on photos of her swimming certificates.

While the Photos app already had a search function, it was fairly rudimentary, only really capable of identifying text within images and retrieving photos from selected dates and locations. 

Ask Photos is apparently “an experimental feature” that will start to roll out “soon”, and it could get more features in the future. As it is, it's a seriously impressive upgrade – so why am I terrified of it?

Eye spy

A major concern surrounding AI models is data security. Gemini is a predominantly cloud-based AI tool (its data parameters are simply too large to be run locally on your device), which introduces a potential security vulnerability as your data has to be sent to an external server via the internet, a flaw that doesn't exist for on-device AI tools.

Ask Photos is powerful enough to not only register important personal details from your camera roll, but also understand the context behind them. In other words, the Photos app – perhaps one of the most innocuous apps on your Android phone's home screen – just became the app that potentially knows more about your life than any other.

I can't be the only person who saw this revealed at Google I/O and immediately thought 'oh, this sounds like an identity thief's dream'. How many of us have taken a photo of a passport or ID to complete an online sign-up? If malicious actors gain remote access to your phone or are able to intercept your Ask Photos queries, they could potentially take better advantage of your photo library than ever before.

Google says it's guarding against this kind of scenario, stating that “The information in your photos can be deeply personal, and we take the responsibility of protecting it very seriously. Your personal data in Google Photos is never used for ads. And people will not review your conversations and personal data in Ask Photos, except in rare cases to address abuse or harm.”

It continues that “We also don't train any generative AI product outside of Google Photos on this personal data, including other Gemini models and products. As always, all your data in Google Photos is protected with our industry-leading security measures.”

So, nothing to worry about? We'll see. But quite frankly… I don't need an AI to help me manage my photo library anyway. Honestly Google, it really isn't that hard to make some folders.

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Google’s Project Astra could supercharge the Pixel 9 – and help Google Glass make a comeback

I didn't expect Google Glass to make a minor comeback at Google I/O 2024, but it did thanks to Project Astra. 

That's Google's name for a new prototype of AI agents, underpinned by the Gemini multimodal AI, that can make sense of video and speech inputs, and smartly react to what a person is effectively looking at and answer queries about it. 

Described as a “universal AI” that can be “truly helpful in everyday life”, Project Astra is designed to be proactive, teachable, and able to understand natural language. And in a video ,Google demonstrated this with a person using what looked like a Pixel 8 Pro with the Astra AI running on it. 

By pointing the phone's camera at room, the person was able to ask Astra to “tell me when you see something that makes sound”, to which the AI will flagged a speaker it can see within the camera's viewfinder. From there the person was able to ask what a certain part of the speaker was, with the AI replying that the part in question is a tweeter and handles high frequencies. 

But Astra does a lot more: it can identify code on a monitor and explain what it does, and it can work out where someone is in a city and provide a description of that area. Heck, when promoted, it can even make an alliterative sentence around a set of crayons in a fashion that's a tad Dr Zeus-like.

It can can even recall where the user has left a pair of glasses, as the AI remembers where it saw them last. It was able to do the latter as AI is designed to encode video frames of what it's seen, combine that video with speech inputs and put it all together in a timeline of events, caching that information so it can recall it later at speed. 

Then flipping over to a person wearing the Google Glass 'smart glasses', Astra could see that the person was looking at a diagram of a system on a whiteboard, and figure out where optimizations could be made when asked about them. 

Such capabilities suddenly make Glass seem genuinely useful, rather than the slightly creepy and arguably dud device it was a handful of years ago; maybe we'll see Google return to the smart glasses arena after this. 

Project Astra can do all of this thanks to using multimodal AI, which in simple terms is a mix of neural network models that can process data and inputs from multiple sources; think mixing information from cameras and microphones with knowledge the AI has already been trained on.

Google didn't say when Project Astra will make it into products, or even into the hands of developers, but Google's DeepMind CEO Demis Hassabis said that “some of these capabilities are coming to Google products, like the Gemini app, later this year.” I'd be very surprised if that doesn't mean the Google Pixel 9, which we're expecting to arrive later this year.

Now it's worth bearing in mind that Project Astra was shown off in a very slick video, and the reality of such onboard AI agents is they can suffer from latency. But it's a promising look at how Google will likely integrate actually useful AI tools into its future products.

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OpenAI just snubbed Windows 11 users with its Mac-only ChatGPT app – here’s why

OpenAI just announced its new GPT-4o (‘o’ for ‘omni’) model which combines text, video, and audio processing in real-time to answer questions, hold better conversations, solve maths problems, and more. It’s the most ‘human’-like iteration of the large language model (LLM) so far, available to all users for free shortly. GPT-4o has launched with a macOS app for ChatGPT Plus subscribers to try – but interestingly, there’s no Windows app just yet. 

A blog post from OpenAI specifies that the company “plan[s] to launch a Windows version later this year,” choosing instead to offer the tech to Mac users first. This is odd, considering Microsoft has pumped billions of dollars into OpenAI and has its own OpenAI-powered digital assistant, Copilot. So, you would think the platform to receive initial exclusive access to a groundbreaking bit of tech like GPT-4o would be Microsoft Windows.

Why do things this way around? One theory floated by Windows Latest is that this could be a clever move on OpenAI’s part as Apple users might prefer a native app over a web app compared to Windows users. As an Apple user, I would indeed prefer to have an app for something I might use as regularly as GPT-4o, rather than having to navigate a web app – so perhaps other Apple fans may feel the same.

A further consideration here is with AI Explorer incoming as the big feature for Windows 11 later this year (in the 24H2 update), Microsoft may not want another feature like GPT-4o muddying the AI waters in its desktop OS.

Jumping in before Apple can 

With such a jump between the public version of ChatGPT and the new GPT-4o model (which is also set to be available for free, albeit with limited use), OpenAI will surely want as many people using its product as possible. So, venturing into macOS territory makes sense if the firm wants to tap into a group of people who haven’t gravitated to its AI naturally.

So far Apple has not made any great efforts to integrate AI tools into its operating system in the same way that Microsoft has Copilot embedded into a user’s desktop taskbar. That leaves OpenAI with the perfect opportunity to jump onto the desktops of Mac users and show off what GPT-4o can do before Apple gets the chance to introduce its own AI assistant for macOS – if it does so.

We'll have to wait for WWDC to find out if Apple has its own take on the Copilot concept ready or if Mac users interested in artificial intelligence tools will find a new bestie in GPT-4o. That’s not to say I wouldn’t eat up whatever Apple has up its sleeve for Mac users – just that swapping over may be a little harder once I’m used to the way GPT-4o for Mac works for me.

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ChatGPT’s big, free update with GPT-4o is rolling out now – here’s how to get it

ChatGPT has just got one its biggest updates so far, thanks to a series of new features – powered by a new GPT-4o model – that were announced at its 'Spring Update' event. And with comparisons to the virtual assistant in Spike Jonze's movie Her flying around, you're probably wondering when you can try it out – well, the answer is a little complicated.

The good news is that GPT-4o, a new multi-modal version of ChatGPT that can “reason across audio, vision, and text in real time” (as the company describes it), is rolling out right now to everyone, including free users. We've already got it in our ChatGPT Plus account, albeit only in limited form – for now, OpenAI has only released GPT-4o's text and image powers, with the cool voice and video-based features coming sometime later.

To find it, just log into your account in a web browser and check the drop-down menu in the top left-hand corner – if you have the update, it should default to GPT-4o with a label calling it OpenAI's “newest and most advanced model” (see below).

A laptop on a red and blue background showing ChatGPT running the GPT-4o model

The GPT-4o model is rolling out now to the browser-based version of ChatGPT – if you’ve got it, it’ll appear in the model drop-down in the top-left corner (above). (Image credit: Future / OpenAI)

That's web access to the GPT-4o model sorted, but what about the ChatGPT apps for iOS, Android and now Mac? It seems that ChatGPT's newest model rolling out a little slower on those. We don't yet have access to GPT-4o on iOS or Android yet, and ChatGPT's new Mac app is still rolling out (and wasn't available at the time of writing).

OpenAI said on May 13 that it was “rolling out the macOS app to Plus users starting today” and that it would be made “more broadly available in the coming weeks”. Strangely, Windows fans have been snubbed and left out of the ChatGPT desktop app party, but OpenAI says “we also plan to launch a Windows version later this year”.

When do we get the new voice assistant?

The most impressive parts of OpenAI's GPT-4o demo were undoubtedly the real-time conversational speech and the vision-based tricks that allow the model to 'see' and chat simultaneously.

Unfortunately, it looks like we'll have to wait a little longer for those to get a wider rollout. OpenAI says that developers can “now access GPT-4o in the API as a text and vision model”, which differs from the image-based capabilities of the version that was released to free and paid users starting yesterday.

And as for the voice tricks, OpenAI says it'll “roll out a new version of Voice Mode with GPT-4o in alpha within ChatGPT Plus in the coming weeks”. And that “we plan to launch support for GPT-4o's new audio and video capabilities to a small group of trusted partners in the API in the coming weeks”. 

That's a little vague and means some of GPT-4o's coolest tricks are only coming to testers and developers among ChatGPT's paid users for now. But that's also understandable – the tech powering OpenAI's GPT-4o demos likely required some serious compute power, so a wider rollout could take time.

That's a little frustrating for those of us who have been itching to chat to the impossibly cheerful and smart assistant powered by GPT-4o in OpenAI's various demos. If you haven't watched them yet, we'd suggest checking out the various GPT-4o demo videos on OpenAI's site – which include two AI assistants singing to each other and ChatGPT helping someone prep for an interview.

But on the plus side, GPT-4o is surprisingly going to be available for both free and paid users – and while the full rollout of all the tricks that OpenAI previewed could take some time, the promise is certainly there. Now it's time to see how Google responds at Google I/O 2024 – here's how you can tune into the live event.

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Google teases new AI-powered Google Lens trick in feisty ChatGPT counter-punch

It's another big week in artificial intelligence in a year that's been full of them, and Google has teased a new AI feature coming to mobile devices just hours ahead of its Google I/O 2024 event – where we're expecting some major announcements.

A social media post from Google shows someone asking their phone about what's being shown through the camera. In this case, it's people setting up the Google I/O stage, which the phone correctly identifies.

User and phone then go on to have a real-time chat about Google I/O 2024, complete with a transcription of the conversation on screen. We don't get any more information than that, but it's clearly teasing some of the upcoming reveals.

As far as we can tell, it looks like a mix of existing Google Lens and Google Gemini technologies, but with everything running instantly. Lens and Gemini can already analyze images, but studying real-time video feeds would be something new.

The AI people

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It's all very reminiscent of the multimodal features – mixing audio, text, and images – that OpenAI showed off with its own ChatGPT bot yesterday. ChatGPT now has a new AI model called GPT-4 Omni (GPT-4o), which makes all of this natural interaction even easier.

We've also seen the same kind of technology demoed on the Rabbit R1 AI device. The idea is that these AIs become less like boxes that you type text into, and more like synthetic people who can see, recognize, and talk.

Based on this teaser, it looks likely that this is the way the Google Gemini AI model and bot is going. While we can't identify the smartphone in the video, it may be that these new features come to Pixel phones (like the new Google Pixel 8a) first.

All will be revealed later today, May 14: everything gets underway at 10am PT / 1pm ET / 6pm BST, which is May 15 at 3am AEST. We've put together a guide to how to watch Google I/O 2024 online, and we'll be reporting live from the event too.

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Apple and Google have teamed up to help make it easier to spot suspicious item trackers

As part of iOS 17.5, Apple is finally rolling out its Detecting Unwanted Location Trackers specification, allowing mobile users to locate suspiciously placed AirTags and other similar devices. Simply, this update has been a long time coming. 

To give a quick breakdown of the situation at large, Bluetooth trackers were being used as a way to stalk people. Google announced that it and Apple were teaming up to tackle this problem. The former sought to upgrade its Find My Device network quickly but decided to postpone the launch, partly to wait until Apple finished developing its new standard.

With iOS 17.5, though, Apple states that your iPhone will notify you if an unknown Bluetooth tracker device was placed on you. If it sniffs something out, an “[Item] Found Moving With You” alert will appear on the smartphone screen. 

Upon detection, your iPhone can trigger a noise on the tracker to help you locate it. An accompanying notification will include a guide showing you how to disable the gadget. You can find these instructions on Apple’s support website.

Supporting devices

The detection tool can locate other Find My accessories so long as the third-party trackers are built to the specifications that Apple and Google are on. Devices not on the new network aren't compatible and will not work. Third-party tag manufacturers like Chipolo and Motorola are reportedly committing future releases to the new standard, which means the iOS feature will also detect forthcoming models.

Android devices have been capable of detecting Bluetooth trackers for some time, and Google is currently rolling out its long-awaited Find My Device upgrade to smartphones. Thanks to the Detecting Unwanted Location Trackers specification, it’ll work in conjunction with Apple’s network.

Part of iOS 17.5

There is more to iOS 17.5 than just the security patch. 

First, it’s introducing a dynamic wallpaper celebrating the LGBTQ+ community just in time for Pride Month. Second, the company is adding a new game called Quartile to Apple News Plus. It’s sort of like Scrabble, where you have to make up words using small groups of letters. 

Moreover, Apple News Plus subscribers can download audio briefings, entire magazine issues, and more for offline enjoyment. When you're back online, the downloaded content list “will automatically refresh.”

Besides these, 9To5Mac has confirmed even more changes like the Podcasts widget receiving support for dynamic colors. This alters the color of the box to match a podcast’s artwork. The publication also confirms the existence of Repair State, a “special hibernation mode” that lets people send in their iPhone for service without disabling the Find My connection. 

To install iOS 17.5, head over to your iPhone’s Settings menu. Go to General then Software Update to receive the patch. And be sure to check out TechRadar's list of the best iPhone for 2024.

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