Shapiro Consultants Social Feedback is easy to implement and adopt, because we handle the entire process with limited interaction with higher management, from start to finish. More important, as customers are looking to social sites for purchase decisions, the social opinion is not always consistent with a business’s true customer experience. Shapiro Consultants helps companies identify when parts of the business are misrepresented online and then provides tools to improve the reflected social opinion.
Shapiro Constulants Helps Companies:
Majority of consumers (74 percent) rely on social networks to guide purchase decisions.
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